Quick easy website to use. Appears good value in relation to other breakdown companies and an incentive of a £5.00 gift card as I used someone else's reccomendation. Although I have heard no more rega... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Doing well - quick response by email to my questions; also little things like lost keys, flat tyres, wrong fuel all covered whereas other companies often don't as standard. Not so well - trying to ch... See more
We have been with RMC for a few years and always find them to be competitive. We have called them out on a couple of occasions without any problems and it is easy to speak to a real person when you c... See more
I found Rescuemycar.com very easy to navigate and found the ideal breakdown cover for myself. Signing up was very straight forword and payment easy to make. The price of the breakdown cover was great... See more
Company details
About Rescuemycar.com
Written by the company
Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.
Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.
With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.
We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.
We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.
visit the website
Contact info
59 Copthall Bridge, Station Road, HG1 1TT, Harrogate, United Kingdom
- 01423 535795
- customercare@rescuemycar.com
- rescuemycar.com
4.6
Excellent
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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They answered my phone call & carried…
They answered my phone call & carried out the change to my policy I requested. Very happy.
7 July 2026
............
29 June 2026
it's a website designed to sell…
it's a website designed to sell insurance. it does what it's set up to do
5 July 2026
Great value for rescue service offered
30 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I broke down whilst on a trip away from…
I broke down whilst on a trip away from home, Rescue my Car would not recovery the car as I still had a night in a hotel booked. I and my family were left 350 miles from home with no solution. Had a rung them on the morning of our departure I would apparently be covered but because I was proactive and contacted them as soon as I knew there was a problem I had no cover.
Their advertising says be ready for what’s round the corner which I thought I was but now I will have to get decent honest breakdown cover.
It is totally ludicrous to have national recovery and be left 350 miles from home - they quoted £2k for national recovery. Even worse because of the policy with RMC when I joined a reputable breakdown service with an existing breakdown they would only cover me for roadside assistance, if I had joined them first they would have taken my car home no questions asked.
RMC are cheap for a reason!
4 July 2026
Unprompted review
Reply from Rescuemycar.com
Hi Julia,
Thank you for taking the time to leave your review, and I’m very sorry for the upset and stress this situation caused you and your family.
I completely understand how frustrating it must have felt to be so far from home and still not be able to use the national recovery you believed you had in place.
The reason our team could not recover you home in this instance is because, under the terms of the policy, recovery is provided either to your home or to your onward destination , whichever is closest. As you still had a night remaining at your hotel and had not yet started your return journey, your onward destination at that point was the hotel, not your home address, so we were not able to authorise recovery all the way back home under the policy cover.
If you would like us to look into this further for you then please send in the details to customerrelations@pib-insurance.com.
Kind regards
Rescuemycar.com
Hoping for carefree motoring
Very easy to navigate your instructions. Fair price.
No nonsense.
I look forward to a care free year motoring.
Thank you
3 July 2026
Easy and very pleasant experience
3 July 2026
Great cover at a great price
Checked out many suppliers rescuemycar offered the best cover for the best price.
3 July 2026
I will not use this company again!
I will not use this company again!
I called in for a recovery. When asked a casual question. Where were you going? Thought they were being friendly. Only to be told they would only take me 5 miles to my onward destination but wouldn’t take me home!
It’s ok it’s in the terms and conditions! Basically you could have national breakdown but it’s in the terms and conditions that it’s onward journey or home whichever is shorter!
I was only saved by the fact I was with another company Green Flag. And they sent someone out to get me.
You may think that you have peace of mind and it’s only costing £40 or whatever. You will be left stranded.
I will be avoiding this company in the future.
It’s a thumbs up for Green Flag!
2 July 2026
Unprompted review
Reply from Rescuemycar.com
Good morning,
Thank you for taking the time to leave us a review.
I am sorry to hear you are unhappy with our service and for the frustration caused by the policy limits on recovery. While these terms are in the policy wording If you would like us to look into this further for you then please send in the details to customerrelations@pib-insurance.com.
Kind regards
Rescuemycar.com
Whilst I am happy to have used this…
Whilst I am happy to have used this service for my needs, I had to search the website to get the information I needed to be satisfied to complete my purchase. Hence the reason for 4 stars. I have gone for this cover as it came recommended to me for which I am grateful.
2 July 2026
Taken money out of my account without…
Took money out of my account without notification,but was sorted immediately by a brilliant phone manager within 3 minutes.
Thanks for your help.
2 July 2026
Unprompted review
Reply from Rescuemycar.com
Hi Stephen,
I’m really sorry for the worry and frustration this has caused you.
We would never want money to be taken from your account without clear communication or for you to be unable to find any details about the policy.
For security reasons, I can’t look into individual account or payment details from here, but I do want this investigated urgently. Please contact our customer care team on 01423 535 795.
Kind regards
Rescuemycar.com
Very good customer service
Very good customer service, Joe (the agent I spoke to) was very helpful and understood my requirements entirely.
1 July 2026
Found the experience to take out…break down cover
Found the experience to take out breakdown cover very easy will recommend to anybody
1 July 2026
There prices are fair and good value…
There prices are fair and good value for the plan you need. Ive been with rescuemycar.com for a number of years and will always stay with them. Ive not needed to use yet and hope not but its great to know they are there when needed
24 June 2026
Easy website to use clear what’s covered
30 June 2026
Very helpful and got full cover I need
1 July 2026
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