We've ordered live insects from reptiles by post quite a few times now for our bearded dragon and we've always received them in good time and always received exactly what we ordered. We would happily... See more
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Review summary
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Set up a recuring delivery to feed my reptiles, has been a few months now and always comes on time, bugs are in good condition and to size. Will take their word on the numbers as haven't counted :-)... See more
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Speedy turnaround DPD messed up and delivered a day late but that’s not your fault, grubs are bigger than I thought they would be but it’s fine my T took one straight away, will be ordering from you g... See more
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A quality service. I have ordered live insects from Reptiles by Post before and the products have always been good quality and reasonably priced. Delivery is prompt and the insects are packaged in sen... See more
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Company details
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.7
Excellent
2K reviews
Replied to 91% of negative reviews
Typically replies within 48 hours
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When i ordered the crickets for my…
When i ordered the crickets for my beareded dragon after24hours most of them was dead would it be possible to get a refund for what i paid for please i will not be ordering from u again
20 April 2026
Reply from Reptiles By Post
Hi Nicky, please email us at info@reptilesbypost.com so we can investigate this and put it right for you. Thanks.
Easy to use website with quick delivery…
Easy to use website with quick delivery more fly larvae didn't hatch than expected.
16 April 2026
Reply from Reptiles By Post
Thank You
Arrived pretty quick
Arrived pretty quick, good condition. Great customer service despite the interesting working hours :)
24 April 2026
Reply from Reptiles By Post
Thank You, Kristina
Reply from Reptiles By Post
Hi Rebecca, really sorry to hear this. Looks like the courier delayed your parcel and then destroyed it due to it being perishable. Please reach out to us at info@reptilesbypost.com so we can put this right for you.
Wide range of products and good prices…
Wide range of products and good prices and even lower on subscription
23 April 2026
Reply from Reptiles By Post
Thank You, Isabel
Great service
First time ordering from this company, but certainly not the last. Have ordered live insects from a couple of companies before, but most have arrived dead. Not so with this company, which my baby beardie is very grateful for!
24 April 2026
Reply from Reptiles By Post
Thank You, Debbie
They did exactly what it said on the…
They did exactly what it said on the tin. Reliable, on time, a great seller!
17 April 2026
Reply from Reptiles By Post
Thank You, Kenton
Great freindly service
Great freindly service, live food arrived quickly and well wrapped. Bugs were healthy. I will definatley be using reptiles by post again.
24 April 2026
Reply from Reptiles By Post
Thank You, Valerie
Items exactly as described
Items exactly as described. All live food was actually alive. Decent postage cost and fantastic delivery time. Will be using these folks again.
24 April 2026
Reply from Reptiles By Post
Thank You!
Excellent service
Excellent service, good communication and quality stock. Will definitely buy again
24 April 2026
Reply from Reptiles By Post
Thank You, Andy
Reply from Reptiles By Post
Thank You, Cameron
perfect arrived promptly and all…
perfect arrived promptly and all mealworms happy and safe
17 April 2026
Reply from Reptiles By Post
Thank You, Daniel
live food
Ordered live locusts and crickets. Came on time and packaged well!! Would 100% order again 😊
24 April 2026
Reply from Reptiles By Post
Thank You, Morgan
fast shipping
fast shipping, good packaging quality, and the activity level of the insects was healthy
24 April 2026
Reply from Reptiles By Post
Thank You, Jane
Delivered late and to the incorrect…
Delivered late and to the incorrect address and by the time I found the package all the live food was dead.
Was offered a free replacement but the shipping is 2x the value so didn’t bother and found an alternative
16 April 2026
Reply from Reptiles By Post
Hi Gary,
We’re really sorry to hear about your experience.
According to the tracking information, the parcel was marked as delivered by the courier. As outlined in our delivery terms, if a parcel is left in a safe place (either by default or via customer instruction), we’re unfortunately unable to accept liability for any loss, theft, or issues that occur after delivery.
In this case, we understand that the parcel was not left exactly where you had intended, which is understandably frustrating. However, as the delivery was completed and the safe place option was used.
We did offer a replacement
Kind regards
Really good pricing and was very…
Really good pricing and was very impressed with the packaging and shipping process. I ordered medium mice for my snake and they all look great and good quality.
15 April 2026
Reply from Reptiles By Post
Thank You, Angel
Another order of crickets from…
Another order of crickets from reptiles by post which we are very happy with. The packaging is perfect and the labelling let the postwoman know they shouldn’t be left in the sun. Very happy with the quality and so is our 🦎 😊
22 April 2026
Reply from Reptiles By Post
Thank You, Tracy
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