Everyone was courteous and polite and answered all my inquiries regarding my loan. Even though my credit score was a little low Reprise approved my loan with an adequate interest rate.
Company replied
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Review summary
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It is never an easy feat to declare you need financial help, but every single interaction I have had with every staff member here has been a delight and not an ounce of judgment given. I can say that... See more
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The application was easy to follow When I needed help with the photo a very nice staff was there to help me. They were knowledgeable professtional They even reseach for me how to qualify for a few... See more
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At first I was not happy, due to the problem with logging in. After speaking with the Fifth person to correct the issue, they gave me the direct email address to email all my documents! The very next... See more
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Company details
Written by the company
We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.
Contact info
8333 Ridgepoint Dr, 75063, Irving, United States
- 877-505-6780
- contactus@reprisefinancial.com
- reprisefinancial.com
4.7
Excellent
26K reviews
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Reply from Reprise Financial
Thank you for sharing your review!
Reply from Reprise Financial
Thank you for sharing your review!
Very patient customer service
Very patient customer service. Helped me through the entire process, and I know it wasn’t easy
19 September 2026
Reply from Reprise Financial
We are glad to hear you had a positive experience! Thank you for sharing your feedback with us.
Customer Service stayed on the phone…
Customer Service stayed on the phone over an hour helping me get things right. Thank you very much!
15 September 2026
Reply from Reprise Financial
We're so glad to hear you had such a positive experience with our customer service team! We appreciate you taking the time to share your feedback.
How helpful they were and their…
How helpful they were and their explanations to help me understand things.
19 September 2026
Reply from Reprise Financial
Thank you for sharing your positive experience!
Everyone was courteous and polite and…
Everyone was courteous and polite and answered all my inquiries regarding my loan. Even though my credit score was a little low Reprise approved my loan with an adequate interest rate.
19 September 2026
Reply from Reprise Financial
We are so happy to hear about your positive experience with us! We appreciate you sharing your kind words.
Great customer service
18 September 2026
Reply from Reprise Financial
Thank you for sharing your review!
CoPoor Communicationl at best
Communication was marginal at best. I would submit requested documents and not hear back for days at a time. My final submittal was not reviewed for 10 days.
Every time I would call, I would get differet information. I had applied for a $3500 loan. However, when I would talk with one of your staff, they would assure me they were working on my $5,000 loan request. Each time was a different amount, and got as high as $8000. In additio the type of loan changed daily.
The terms of the loan were never communicated clearly. At no point was I ever told about the origination fee.
15 September 2026
Application process needs improvement
The application process was very lengthy compared to others. I provided everything needed right away and it still took longer than it should’ve. I was asked for everything but my blood type and a blood sample which I thought was the next thing needed. If I would’ve known this process was going to be this intense I would’ve went with a local company. I’ve used a local company before and I was in & out but because I could do this online I chose that option but never again. Customer service was giving mixed information and was never on the same page. Everyone I spoke with gave different information, I had to sign a new contract because they were so unorganized.
15 September 2026
Decent company
Have had no problems with them throughout the time of my loan. Gave me a Competitive interest rate.
23 May 2026
Reply from Reprise Financial
We are so happy to hear you had such a positive experience with us!
you'll get the run around
was approved 3 times, first was 33k, 2nd was 22k, 3rd was 4500, and every time i was sent to another agent, agent took exact info as last guy, approved loan got lower and lower. was jakt around for 3 days. 3rd guy after being on the phone for 2 hours said sorry we'd love to help you. pretty much seems to be a pyramid scheme to extort private info. i've changed all my passwords since then. VERY BAD EXPERIANCE !!!
18 September 2026
Unprompted review
Reply from Reprise Financial
Thank you for sharing your feedback. We apologize for any frustration you experienced and can assure your personal information is secure. Unfortunately, we were unable to locate your application based on the information provided in your review. If you would like to discuss further, please don't hesitate to call our customer advocacy number at 833-731-3178.
Reply from Reprise Financial
Thank you for sharing your positive experience with us!
The process was short and quick
The process was short and quick. All the information required was easily available for me to access and help process my loan in two days. Good job!
15 September 2026
Reply from Reprise Financial
We are so happy to hear you had such a positive experience with us! Thank you for sharing your kind words.
Reply from Reprise Financial
Thank you for sharing your positive experience!
The process was quick easy and painless.
15 September 2026
Reply from Reprise Financial
Thank you for sharing your positive experience with us!
The Reprise Team Provide Seamless Support
The Reprise team was very supportive and cordial. They provided seamless support throughout the application process.
19 September 2026
Reply from Reprise Financial
We are so happy to hear you had such a positive experience with us!
Reply from Reprise Financial
Thank you for sharing your review!
Reply from Reprise Financial
Thank you for sharing your review!
You addressed all of my questions…
You addressed all of my questions promptly. The only problem I have is that my money still is not in my account. But you did warn me about the weekends.
19 September 2026
Reply from Reprise Financial
Thank you for sharing your valuable feedback. If you have any questions about your application or our process, please don't hesitate to call our customer advocacy department at 833-731-3178.
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