Whist I have no complaints on the quality, I just mention that I am disappointed with this new crop fit trend. I brought two hoodies one zip up and one oversized and my belly hangs out on both of them... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy with my order from Represent. I bought a T-shirt and a baseball cap, and both arrived quickly and were exactly as expected. The quality feels premium, the fit is great, and the packaging... See more
Company replied
I own several T-shirts, hoodies, and shorts from Represent (mostly from Owner’s Club) and I gotta say that I am very pleased with them. The clothing is very comfortable to wear, and the fabric qualit... See more
Company replied
I loved it all! The website, the quality of the clothing, the attention to detail wrt customer care even after the purchase made…just loved the whole thing! Not bad at all for two lads from Horwich,... See more
Company replied
Company details
Written by the company
British Luxury, Delivered Globally.
Contact info
United Kingdom
- representclo.com
3.9
Great
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the represent style and very quick…
Love the represent style and very quick delivery
15 May 2026
Reply from Represent Clo
Hi Jean,
Thank you so much for your kind feedback!
We’re really glad you love the style and were happy with the quick delivery.
We truly appreciate your support and hope to see you again soon!
Awful customer service experience
I placed an order which got send back to represent because I wasn’t home and customer service just didn’t help me. No refund, no clothes. Never buying anything from them again…
23 November 2025
Reply from Represent Clo
Hi Robbert,
We're very sorry to read about your experience.
This certainly isn't the level of service we aim to provide, and we understand how frustrating it must be to be left without both your order and a resolution.
We'd really like the opportunity to look into this further and help get this resolved for you. We've reached out directly via email and we look forward to hearing from you.
The site lies
I ordered as the site said delivery Monday to Thursday, and I’m leaving town for an event on Friday.
Well, as soon as I ordered, it said delivery on the following Monday, once I’m out of town and basically meaning I have no use for the shirt.
Information on the website should be accurate.
23 May 2026
Reply from Represent Clo
Hi Lewis,
We're sorry to hear about your experience.
We completely understand how frustrating it must have been to place an order expecting delivery before your event, only to then receive a later estimated delivery date after checkout.
We've reached out to you directly via email so that we can look into this further and provide any assistance we can.
Thank you for bringing this to our attention, and we hope to resolve this for you as quickly as possible.
The brand look rich and also the staffs…
The brand look rich and also the staffs and well trained
23 May 2026
Reply from Represent Clo
Hi,
Thank you for the great review!
We're delighted to hear that you had such a positive experience with both our brand and our team. We take great pride in delivering a premium experience, and it's nice to know that our staff made a positive impression.
Thank you for your support, and we look forward to welcoming you back again soon!
Reply from Represent Clo
Hi Green,
Thank you so much for your feedback.
We’re delighted to hear you were happy with your Represent x Oasis hoodie and that you managed to pick it up at a great price. We truly appreciate your support and hope you love wearing it.
super naugty guys
12 May 2026
Unprompted review
Reply from Represent Clo
Hi Ross,
We’re very sorry to hear that you’ve been left disappointed with your experience.
Our team has reached out to you via Trustpilot to gather some further information so we can look into this matter properly and assist you further. We appreciate your feedback and hope to resolve this for you as soon as possible.
very naughty guys
1 May 2026
Unprompted review
Reply from Represent Clo
Hi Lloyd,
We're sorry to see your review.
Unfortunately, we're unable to locate your account or investigate the issue further based on the information provided. We've reached out to you via Trustpilot requesting some additional details, including your order number, so that we can look into this properly.
We'd really appreciate the opportunity to understand what happened and assist further.
Had to refund for other size
Had to refund for other size. No troubles Always liked the quality of the hoodies
22 May 2026
Reply from Represent Clo
Hi,
Thank you for your feedback.
We’re pleased to hear that your return process for a different size was smooth and hassle-free. It’s also great to know you continue to enjoy the quality of our hoodies, which truly means a lot to us.
We really appreciate your continued support and hope to welcome you back again soon.
As far as I’m concerned
As far as I’m concerned, you’re the best brand. I come to London twice every year, and your store is always the first place I visit. I love the vibe, and the staff at the store know me now — they’ve become like friends to me. They even treated me to coffee, and I bought every piece I genuinely liked. Truly a world-class store with unmatched quality. Thank you for the best experience.
22 May 2026
Reply from Represent Clo
Hi Abdulraham,
Thank you so much for your kind words and continued support.
We’re really pleased to hear how much you enjoy visiting our London store and that the team have made such a positive impression on you. It’s great to know you love the atmosphere, quality, and overall experience with Represent.
We truly appreciate your support and look forward to welcoming you back next time you’re in London.
Order still not arrived
Order still not arrived. Paid for DPD express delivery (2 working days) for it to arrive in time for my marathon which definitely impacted my time as I had to wear an old Nike top 🙄
21 May 2026
Reply from Represent Clo
Hi Shaun,
We’re very sorry to hear about the delay with your order and understand how disappointing this must have been, especially given the time-sensitive nature of your purchase.
Our team has now reached out to you via email to investigate this further and work toward a resolution for you as quickly as possible.
Reply from Represent Clo
Hi Anthony,
Thank you so much for your feedback.
We’re delighted to hear that you found our website easy to navigate and that your order arrived quickly. We truly appreciate your support and hope to welcome you back again soon.
Great quality and fast delivery
Really happy with my order from Represent. I bought a T-shirt and a baseball cap, and both arrived quickly and were exactly as expected. The quality feels premium, the fit is great, and the packaging was nice too. The whole ordering process was smooth and easy. Would definitely order again!
20 May 2026
Reply from Represent Clo
Hi Lendvai,
Thank you so much for your amazing feedback.
We’re delighted to hear that you were happy with your T-shirt and baseball cap, and that everything arrived quickly and exactly as expected. It’s great to know that the quality, fit, packaging, and overall ordering experience all met your expectations.
We truly appreciate your support and are so pleased to hear you would order with us again. Thank you for choosing Represent.
Faulty item and bad Customer Service following
I bought an Apple Watch strap on April 11th 2025 and by May 24th it had broken and is unusable. I bought it for my holiday and it came off and my watch fell to the floor.
I emailed Represent Customer Services on 25th May and ‘fair doo’s’ they replied but offering me a 20%refund and keep as is or return to them for a new on me or full return. Trouble is I’m travelling for a couple of months and it isn’t convenient.
I reminded them of my Consumer Rights under the law and they emailed me with a chat between them and Gemini, the AI app from Google, and a string of emails for other customers talking about refunds from South Africa for a pair of shorts and other. I overlooked this clear breach of GDPR legislation and again explained what I am entitled to under Consumer Rights Legislation.
They replied and graciously offered me a replacement or refund but only when I return from travelling in two months time. Once again, I have been driven to write this review which I didn’t want to do.
This is totally unacceptable and an incorrect way to treat a customer who has spent thousands on their products directly (gold member) or via concessions.
Update 27/05/2026:
I received an email from Trustpilot stating that Represent Clo required “additional information” and that I must click a link to provide it within 3 days or my review may be treated as non‑genuine and removed. However, when the link is opened, there are no questions, no form, and no indication of what information is supposedly required. This creates the impression of a mechanism designed to invalidate legitimate reviews rather than verify them. For clarity, my experience relates to Order No. 9001949049, and my GDPR‑compliant query reference is 652727. Represent Clo can contact me directly using those details, so there is no legitimate barrier to recognising my review.
Update 28/05/2025:
I received a response from Customer Service addressing my issues. Thank you for resolving this and I’m hoping it will be followed through.
25 May 2026
Unprompted review
Reply from Represent Clo
Hi Mark,
We’re very sorry for the frustration and confusion caused surrounding this matter.
We would like to reassure you that this was never intended to invalidate your experience or feedback in any way. We genuinely appreciate all customer feedback and take concerns such as yours very seriously.
Our team has reached out to you directly to gather further information and continue working toward a resolution for you. We sincerely apologise again for the experience you’ve had and appreciate your patience while we look into this further.
I had an issue with my delivery
I had an issue with my delivery, once it was highlighted it was dealt with very proffesionally.
21 May 2026
Reply from Represent Clo
Hi Andy,
Thank you for taking the time to leave a review.
We're sorry to hear there was an issue with your delivery, but we're pleased that once it was brought to our attention, our team was able to resolve it professionally for you.
We really appreciate your patience and support, and we hope you enjoy your item!
Reply from Represent Clo
Hi Keith,
Thank you so much for your feedback.
We’re really pleased to hear that your order arrived quickly and that you’re happy with the comfort of your T-shirt. We truly appreciate your support and hope to see you shopping with us again soon.
Reply from Represent Clo
Hi,
Thank you so much for your kind words.
We’re delighted to hear you had an awesome experience with us and that you were happy with the service provided. Feedback like this means a great deal to our team, and we truly appreciate your support.
Delivery issue
Paid extra for my parcel to be next day and DPD had the parcel that night and said there was a delivery issue in my area so it was not being sent out from their depot.
I was flying the day after when they attempted to deliver but it was not due till 5pm so it was wasted. I spoke to their live chat who said they will leave notes to try get it delivered sooner (drove past my house about 6 times didn’t even bother to come then dropped it off at the post office instead which I did not even ask
Terrible service
18 May 2026
Reply from Represent Clo
Hi Callum,
We’re very sorry to hear about your recent delivery experience and understand how frustrating this must have been, especially after selecting next day delivery.
Our team has reached out directly to look into this further and work toward a resolution for you. We truly appreciate your feedback and apologise again for the inconvenience caused.
Reply from Represent Clo
Hi Kevin,
Thank you for your continued support!
We’re really pleased to hear you’re enjoying the products and that we’re consistently hitting the mark for you.
It means a lot to have loyal customers like you, hope to see you again soon!
Reply from Represent Clo
Hi Andy,
Thank you so much for your kind words!
We’re delighted to hear you were happy with both the quality and the speedy delivery.
Your support means a lot to us, and we look forward to serving you again soon!
I loved it all
I loved it all! The website, the quality of the clothing, the attention to detail wrt customer care even after the purchase made…just loved the whole thing! Not bad at all for two lads from Horwich, ( I can say that as I’m from down the road in Whelley , Wigan -now living in the IOM). Can’t help but think you missing an opportunity having a presence in on the IOM over the next 2 weeks at the TT! Especially with your new Belstaff corroboration! Get over here! You would sell a tonne AND increase your customer base. Represent -yiu have my Full Respect. Steph x
18 May 2026
Reply from Represent Clo
Hi Steph,
Thank you so much, what an amazing review to read!
We’re absolutely thrilled that you loved everything from the website experience to the clothing quality and customer care. Support from someone with local roots makes it even more special!
And you might be onto something with the IOM TT shout 👀 The atmosphere over there would definitely suit the new Belstaff collaboration perfectly. We really appreciate the encouragement, the support, and the brilliant suggestion.
Thanks again for taking the time to share this, it genuinely means a lot to the whole team. Full respect right back to you! 🙌
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.