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Report My Loss  Reviews 4,099

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TrustScore 4.5 out of 5

4.7

Electronics & Technology
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Rated 4 out of 5 stars

Reasonably easy to follow but it switched off temporarily when I went to check on some details and so had to fill in the form again. It’s somewhat annoying that you have to set up an account in orde... See more

Rated 5 out of 5 stars

I would have liked to have given more details about my loss as it was a purple handbag found in a public location.It had my house keys, drivers licence, phone and purse( with cards in it). There just... See more

Company replied

Rated 5 out of 5 stars

I had the assistance of a computer expert as I am not very good at dealing with things online. Between us we managed very well submitted the report and paid for it. I am hopeful that my wallet and... See more

Company replied

Rated 5 out of 5 stars

I didn’t know about this site until my insurance company asks me to report my robbery that took place in March. I was so traumatised by the incident it took me a while to feel comfortable to lodge a c... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

Report My Loss is used by thousands of people each month to securely and conveniently submit details of lost items, from phones and laptops to jewellery and bikes. It can surprise people that Report My Loss is not publicly funded and why there is a fee for the service. Lost property reporting is not a statutory duty of policing, so many constabularies no longer undertake it. When you create a new loss report, it is placed on a secure database (the police NMPR system). The lost item can then be searched by police and lost property offices nationally, increasing the chances of recovered items being identified and returned to you. In the event of needing to make an insurance claim, Report My Loss certificates can normally be used in place of police loss report references (which many forces have phased out). Report My Loss should only be used for accidental losses. If a theft has taken place, this should instead be reported to the police force for the area in which the crime took place. They will be able to provide you with a crime reference number.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Easy to follow

Reasonably easy to follow but it switched off temporarily when I went to check on some details and so had to fill in the form again.
It’s somewhat annoying that you have to set up an account in order to fill out a lost property item. This entails yet more passwords etc in our already overloaded technology world. Just another one to add to an already long list

6 April 2026
Unprompted review
Rated 5 out of 5 stars

So sorry I didn’t reply sooner.I’ve got…

So sorry I didn’t reply sooner.I’ve got a death in the family. My experience on the 12/3/26 the young man who I saw was very pleasant and talked me through with everything that he’s doing.I was very happy with his work.thank you very much.for your support.L Williams,

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Took my money tried to log in won't let…

Took my money tried to log in won't let me just going round in circles

3 February 2026
Unprompted review
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Reply from Report My Loss

Dear Mr Carlucci — we are sorry about the trouble you’ve had logging in, and we appreciate you flagging this.

That definitely shouldn’t be happening. Please email us at support@reportmyloss.com with the email address you used to sign up, and our support team will look into this straight away and help get you back on track.

Thanks for your patience — and again, apologies for the frustration caused.

Kind regards,
RML Support

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