Repairpartsusa Reviews 

6,592
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 242 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the budget-friendly prices and find that the replacement parts and specialized repair tools are very reliable for fixing various electronic devices. Many people mention that products match online descriptions accurately and usually arrive in great condition alongside helpful installation kits. Some reviewers were not happy with unexpected delivery delays and occasionally receiving incorrect items instead of what they originally purchased. A few other people also felt that certain replacement screens and batteries did not meet quality expectations or drained quickly after being installed.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised fast shipping, helpful tool kits,... See more

Quality

People report ambiguous experiences with quality, as customers are heavily divided on their purchases. While... See more

Order

Customers consistently note ambiguous experiences with order, as some reviewers report that everything... See more

Delivery service

Consumers find delivery service to be a mixed experience, with many reviewers praising the fast, cheap... See more

Price

Reviewers highlight positive aspects of price, noting that the items are very budget friendly and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Digitizer came with adhesive and replacement was a bit rough since instructions were not provided. I did have tools from a prior screen change that helped and looked for videos on YouTube to manage. A... See more

Rated 3 out of 5 stars

No one ever answered the phone during business hours. The parts were adequate but not “premium” as advertised.

Rated 3 out of 5 stars

The screen works perfectly fine it just took like 2 weeks to get to my house. In the description it says they will notify you if it’s not in stock or if there are any delays but they didn’t. I had to... See more

Rated 3 out of 5 stars

Quick delivery, however, I did receive an defective product They have not contacted me about a replacement, even though I contacted them several weeks ago.


Company details

  1. Electronics & Technology

Information provided by various external sources

RepairPartsUSA.com is your #1 source for Wholesale iPhone Parts. We offer the lowest prices on wholesale iPhone Parts, iPad Parts, Samsung Parts and More!


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(6,592)

238 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute garbage

Absolute garbage! new battery came at 75% when installed. charged it to 100%...in just a couple hours it was down to 15%, and that with light use! charges fine, but basically needs to be on a charger all day long...no different from my 6 year old original battery. I guess for the price, it's not surprising. look elsewhere for replacements!

28 March 2026
Unprompted review
Rated 1 out of 5 stars

-1 star for communication

Emailed asking why an ordered was delayed and never received a response. Submitted a claim for a malfunctioning screen received a generic email stating I would hear from them within one business day and it’s going on two weeks with no response as well.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

I'm extremely upset and never have delt…

I'm extremely upset and never have delt with service by them the way I had of recent I reached out by emaila nd number multiple times multiple orders came in damaged and the repair is still in prohress due to the repeated damaged parts and me having to repurchase them I recommend you go to someone else especially of your doing a fix on someone else's phone!! So disappointed tht they still haven't reached out to resolve it

25 February 2026
Unprompted review
Rated 1 out of 5 stars

The screen I got was not what was…

The screen I got was not what was advertised. They need to be more transparent to what you actually get.
The screen started glitching after a week... Very disappointed.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent price excellent company

The backing that I ordered for my cell phone came much faster than I expected. These are incredibly inexpensive repair parts. I had a local company quote me five times the price of this back to repair my phone. This is the second one of these that I've ordered for separate phones shipping was seamless the price is amazing and this company responds very quickly to emails that I've sent to them. I highly recommend 10 out of 10.

20 March 2026
Unprompted review
Rated 2 out of 5 stars

Don't trust the product photos, and don't expect returns or refunds

TL;DR: You can't trust their listing photos and they DO NOT have "Easy Refunds & Returns."

I ordered a replacement screen for my Samsung Galaxy S22. The listing photos include the fingerprint reader module and the description indicated it was a "complete assembly," plus the site featured prominent claims of "Easy Refunds & Returns."

The part was shipped and received in a reasonable timeframe. Unfortunately I didn't have time to try the repair until a couple weekends later, and when I opened the box I found that the fingerprint reader was not included. I tried to request a return on the website, but received no response. Since this was during the Holidays, I re-submitted my return request after the new year and again received no response.

I submitted a charge dispute with my credit card, and then the company finally found time to respond to the dispute. However, their response only indicated that the product was not defective. I updated my claim showing the discrepancy between the listing and the product I received, and the credit card gave me my money back.

They may have "quality parts," as reviewed by others, but I can't do business with a company that won't honor their claims. And IMO, neither should you!

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Emailed them for help a week ago. No answer.

I emailed the company at their help email a week ago with no follow up from the company. I purchased an iPhone 14 Plus soft oled screen. The screen has a flicker on the entire screen that is like a shake of the lighting. Also, the screen is not a match for the original. The black bar that covers the front camera is significantly larger making it impossible to read the banner were the network info. When purchasing their system recommends a tool kit to repair phones. It comes with the pentalobe bit but not the triple 0 / y0.6 bit needed to actually remove internal screws. Overall very dissatisfied. Had they addressed the issues I would not have left such a review. I can’t wait a week or longer to wait to use my phone. Now the screen is In, it will be damn near impossible to remove without damaging it. Overall a waste of time and money.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

New phone battery

I recently got the battery in my iPhone 13 mini replaced, and it made a big difference. Before, my phone would die pretty quickly, but now it lasts more than half a day with normal use. The process was fast and easy, and my phone still looks the same.Overall, it was definitely worth it.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality product, fast shipping, and well priced.

I appreciate that the battery is as described, not exaggerated like some of the ones on Amazon… Reasonably priced, shipping was appropriately priced & very quick. Overall I am satisfied and if I need any phone parts in the future will definitely be purchasing from this company

1 March 2026
Unprompted review
Rated 1 out of 5 stars

They still owe me 10 dollars

Ill never use these guys again. I ordered a Samsung s22 ultra screen and paid an extra 10 dollars for 2 day delivery bc I needed my phone for work. It took well over a week for them to ship it. I tried calling their 'costumer service line, i emailed them and texted them and no one got back or answered. They just kept my money and didn't provide the service I paid for

27 February 2026
Unprompted review

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