reolREOL Reviews 

43
TrustScore 5 out of 5

4.8

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Company details

  1. Fitted Furniture Supplier

Written by the company

Vi skaber indbygningsreoler til alle jer, der har et ønske om at udnytte pladsen i jeres rum bedst muligt - og gerne vil have et kontemporært udtryk med kant. Indbygningsreolerne er fuldt tilpasningsdygtige, og du har mulighed for at sætte dit eget præg på designet, hvis du ønsker det.


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4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4.8

All reviews

(43)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

ReolREOL -what an amazing experience

reolREOL has been a great experience both working together for the design and the installation but most importantly the final outcome !
We couldn’t be happier with the result and the whole process !
Super highly recommended! I wish I had more walls to fill with reolREOL.

4 June 2026
Unprompted review
reolREOL logo

Reply from reolREOL

Dear Andriana

Thank you so much for the kind words!
It really means a lot to us.

And thank you so much for the wonderfull collaboration.

All the best
reolreol

Rated 5 out of 5 stars

Very smooth process

Very smooth process, very good product, very flexible company

5 February 2025
Unprompted review
reolREOL logo

Reply from reolREOL

Dear Paolo

Thank you so much for your kind words.
And thank you for a well done collaboration!

All the best
Troels, reolREOL

Rated 5 out of 5 stars

Outstanding!

Outstanding!

My experience with reolreol has been great. I'm very happy with the final product- which is exactly as I had pictured it - and the overall process. The team was very professional and helpful. I will definitely recommend to my network!

16 November 2023
Unprompted review
reolREOL logo

Reply from reolREOL

Dear Lara.

Thank you for the wonderful words!

And thank you also very much for a great collaboration! I was great working with you.

Have a good Christmas :-)

All the best
reolREOL

Rated 5 out of 5 stars

Beautiful custom shelf systems by local friendly team in Copenhagen

Beautiful and tailor-made shelf systems made in Copenhagen. We dropped by their workshop/ office space to talk about our ideas and really loved the team right away. They enjoy what they’re doing and are making sure that customers get true exact design that fits their home. We got non-binding offers including some variants for the ideas we had and ended with an amazing wall-unit with some hidden storage as well as beautiful open spaces for decoration and lighting. We also ended up getting a matching TV low board with custom dimensions to allow our vinyl player to fit.
The fit and finish were great and we love our units a lot after more than a year now. When the TV board started looking a little crooked ReolReol send someone to fix it. He was super friendly and came with freshly cut custom parts and all the tools he needed to renew half of the unit to make it as straight as on day one. They truly want their creations to last a long time and make sure that happens.

We’ddefinitely buy here again. Maybe when we move one day. This installation will stay with the rooms it’s been designed for.

9 November 2023
Unprompted review
reolREOL logo

Reply from reolREOL

Oh thank you so much. It truly made our day so much better. Thank you for every word!
We hope we can help ypu also next time!
all the best, team reolREOL

Rated 2 out of 5 stars

Shelves are nice, but service needs to mature still

Shelves are nice, but...

In the beginning we got one estimated price, then discussed the changes and etc., confirmed final design, confirmed the price. Three weeks later company comes back to say that they did mistake in counting and now it is much more. After asking for details, they count again, and then it is still more from first price, but now less from second. So kind of we shaked hands for one price and then in the middle of waiting, they came with another, then corrected again and came with third. How should I trust them?...

Then it was installed. Once putting books I saw really strange spot on the shelves (keep in mind, they are not cheap). Wrote to the company and they said that their guys saw it, tried to fix, but was not able. They didn't even bother to say to me about it before me finding out. Of course, story was that it is wood (even if it looks like more glue going through or smth) and that they won't fix. Did discount for....400 DKK :D. And declining now to change that shelve. So basically, them saying that they are not masters of production in this and they are not taking any responsibility to fix things.

So very good idea, nice concept, but they do not feel yet as mature company to also have smooth process - right invoices from beginning, admiting mistakes, changing what is done wrong.

23 May 2023
Unprompted review
reolREOL logo

Reply from reolREOL

Dear Ruta

Thank you for the feedback! And yes :-)...We have made more than 400 shelves, but we still have much to learn :-)
I am sorry that you were not happy with the experience (but happy that you liked the shelves).

Your initial price was based on extra depth and sliding doors, on the left side of your door. This is what we agreed on at the first design meeting. During the design process you changed your mind for doors/extra depth on both sides. Instead of 2 doors you got 7 and instead of 1m with extra depth you got 3,5m. You also changed to a more expensive material. The amounts/material are clearly stated in the quote you got from us. And of course, if you change the amount/material you also change the price. If you were cutting down on amounts/material you would have gotten a smaller price. 
I agree that we could have sent you the updated quote faster. I apologised for that several times. And again very sorry for that. 

I also offered you the deposit back many times during the design process as you were not happy... We have never been in this situation before. 
Yes there was a small mark in the wood. We did try to sand it away but the mark was inside the material itself, it was not glue. Wood is not a 100% uniform product. It does come with small variations. We are not obligated to provide any refunds when it comes to variations in wood, but we did it anyway out of good will. I'm sorry that you took it as an insult. 

Despite the trouble-filled process we hope you will become happy with the product. 

All the bestTroels, reolREOL. 

Rated 5 out of 5 stars

Highly recommended!

Great design, quality materials and excellent service and communication. It was a pleasant and simple process to design and order the shelves, and SO happy with the final result!
Highly recommended!

3 May 2022
Unprompted review
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