Rentumo UK Reviews 

After cancelling my subscription, I was then charged a reoccurring rate. Upon contacting support, I received an email saying that I had cancelled it a few hours too late, and normally in these circumstances they wouldn’t be able to issue a refund.

They then continue to write, that if I left them a five star review on Trustpilot, the refund would be issued.

Not only does this go against Trustpilot’s review policy, it is also misleading to consumers and falls into unfair commercial practices, as it manipulates reviews and pressures customers.

If you face the same problem, I suggest you raise a dispute with your bank and attach the email sent by the company.

They will only issue a refund of you leave a positive review.

Scam. Forces you to write a positive review on TrustPilot to cancel your subscription

Trying to blackmail people for a review. Holding their money hostage until they get one.
Go somehwere else

Should be banned from trust pilot

Customer service agents withhold refunds until a good review is posted to this site. Shocking behaviour

This place bribes users for good reviews. If you see anything decent said never forget — they literally won’t give a legally required refund until you post a feel good review for their parasitic company.

Burn. For. Eternity.

Attempting to bribe your clients for 5 star reviews is an interesting business model. It’s a shame it didn’t work out for you. should be fired, honestly a disgusting and disgraceful person and company

They wont issue refunds until you leave a fake good review.

I hope you like this review :)

They told me I had to write a good review to get my money back. Guess what, I'm writing a bad review and disputing the charge with my bank.

Company tries to extort users to recieve 5 star Trustpilot reviews

Blackmailing people who want to leaqve the service into leaving positive reviews here on Trustpilot. Therefore don't trust any positive review, you can;t be sure those people weren't coerced.

Company uses bribery & hostage tactics to force a TrustPilot review before providing legal refunds. This process is disgusting and has been referred to law enforcement for compliance to the law.

Their service was decent until I tried to cancel my subscription. I was told that somehow I'd passed the date to cancel my subscription (no mention of this anywhere) and that if I wanted a refund, I'd have to submit a positive trustpilot review. Pretty shady and won't be using them again.

Only offering to refund payment after cancellation if you write a positive review.

Blackmailing!

Also violates Trustpilots TOS where companies are not allowed to buy positive reviews, which is essentially what they’re doing.

Fraud! Steer away!

Warning - hold refunds hostage to positive reviews. Inducements for positive reviews include stating they will only refund if a positive review is given first.

Terrible company. Bribing people into leaving positive reviews on Trustpilot in return to get their falsely charged money back. Scammers.

Want a refund? Better leave a good TrustPilot review!

Trash company.

I was entitled to a refund after they charged my card after I'd cancelled my subscription, but they said I had to write this review first. Thanks, Emilia.