We used this service 4 times in our trip. It’s trustworthy, reliable and easy to communicate with. Some local taxis quote different amounts depending on the rush hours while this has standard rates wh... See more
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Frankly I am finding it difficult to point out anything which may be called ‘lacking’. Your services are near perfect. I add the word ‘near’ only because I believe only God is perfect. Keep up your... See more
Avoid. Unprofessional and unfriendly service. Booked for a hotel - airport transfer. Received confirmation. Had to change pick up time. Chatted via Whatsup. Change confirmed. Confirmed again 45 minute... See more
From the minute we arrived to Istanbul airport as a family of 4 adults and three children, it was amazing to find the driver timely waiting for us and greeting the family to a good start Check in t... See more
Company details
Written by the company
Get your airport transfer, book for rent a car with a driver, use our daily tours, and enjoy your travel while you are in Istanbul.
Contact info
Katip Mustafa Çelebi, Ağayı Sebil Sk. No2 D:5, 34433, Istanbul, Turkey
- +90 212 296 8222
- reservation@rentotransfer.com
- rentotransfer.com
4.0
Great
109 reviews
Hasn’t replied to negative reviews
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Amazing Airport Transfer
Amazing Airport Transfer ! The cars are very very comfortable! Everything was on time and all the staff are really amazing and very helpful ! Both of our trips one with ugur terzi and one with Omer keyvanoglu went really amazing and great!
Overall we had a really great experience with rento Airport Transfer! And we will for sure use their transfers again without a doubt!
Thank you very much ✨✨
4 April 2024
Reply from Rento Airport Transfer
Dear Rania,
Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with our airport transfer service. It's fantastic to know that you found our cars to be comfortable and that everything was on time. We take great pride in providing excellent service, and it's heartwarming to hear that our staff, including Ugur Terzi and Omer Keyvanoglu, contributed to making your trips truly enjoyable. Your kind words mean the world to us, and we can't wait to welcome you onboard again in the future. Safe travels, and thank you for choosing Rento Airport Transfer!
Warm regards
Reply from Rento Airport Transfer
Hello Vera,
Thank you for taking the time to leave us such a positive review! We're delighted to hear that you were satisfied with our quick and efficient service. Providing a seamless experience for our customers is always our top priority, and we're glad to know that we can meet your expectations. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Reply from Rento Airport Transfer
Dear Lubomir,
Thanks fo your support.
I am very happy availed their services…
I am very happy availed their services . Everything was great . Both time the vehicle was on time and it was nice.
27 March 2024
Reply from Rento Airport Transfer
Dear Rana,
We're thrilled you enjoyed our airport transfer service! Your satisfaction means everything to us. Thanks for choosing us, and we look forward to serving you again soon!
Best regards,
Great car rental company!
We used Rento for a return trip to the airport. Communication was always great and service on time. Water & wifi was also supplied on board. Cost was also reasonable compared to other companies. Very happy and reliable with this service!
1 April 2024
Reply from Rento Airport Transfer
Dear Wendy,
Thank you for choosing Rento for your airport transfers and for taking the time to share your experience with us! We're thrilled to hear that you found our communication prompt, our service punctual, and appreciated the complimentary amenities on board. Providing excellent value and reliability is what we strive for, and we're glad to have met your expectations. We look forward to serving you again in the future!
Best regards,
Transport was 2 hours late
Transport was 2 hours late. I could not afford to wait to be picked up because I was going to miss my flight. I tried to contact the transport service múltiple times to ask for pick up status but never got an answer. Terrible service, Would never recommend this service to anyone.
26 March 2024
Reply from Rento Airport Transfer
Hello Ulrich,
Thank you for your review and please accept our apologies for the inconvenience. Hope this will not happen to anybody again.
Please make sure the car is clean next…
Please make sure the car is clean next time and inform the guest that the driver accepts cash only. I was informed by your system that the driver accepts credit card.
4 March 2024
Reply from Rento Airport Transfer
We appreciate your feedback and apologize for any inconvenience caused during your transfer. Ensuring cleanliness and transparent payment methods are essential aspects of our service, and we will address these issues promptly with our team. Rest assured, we will take the necessary steps to inform our guests clearly about payment options to avoid any confusion in the future. Your input helps us improve our service, and we are committed to delivering a seamless experience for all our customers. Thank you for bringing this to our attention.
Great!
- kind and English speaking staff.
- staff tracking my ride
- the professionalism of the drivers
1 March 2024
AVOID AT ANY COST
AVOID AT ANY COST! Take a Taxi and support local taxi drivers instead of those mobsters, or even better order a pickup from your hotel.
9 March 2024
Unprompted review
Room for improvement
They were late then the drivwr told me it would take 3 hours to get to Sabiha and my flight left in 3 hours so made me feel very uneasy.
25 February 2024
Reply from Rento Airport Transfer
We sincerely apologize for the inconvenience caused by the delay and any discomfort it may have caused. Your feedback is valuable, and we will address this matter with our team to ensure timely and accurate communication regarding travel durations. It's our priority to provide reliable and stress-free transfers for our customers, and we regret that we fell short of your expectations on this occasion. Thank you for bringing this to our attention, and we will take necessary steps to prevent such occurrences in the future.
The timeliness and ease of…
The timeliness and ease of communication! Amazing service.
25 February 2024
Good and comfortablw service
9 February 2024
Always on time and good communication…
Always on time and good communication regarding your booking , cheap prices but top notch service, highly recommended ⭐️⭐️⭐️⭐️⭐️
7 February 2024
Rento transport from IST
Booked a transport from IST into the city - very clear communication and availability from the team. Driver was very helpful and knowledgeable. Will book again when we will travel to IST
31 January 2024
Very efficient team
7 January 2024
Website so easy to use
Website so easy to use. We have used Rento Airport Transfers in the past and found them to be exceptionally good and reliable. That is why we are going to use them again in a few weeks time.
5 January 2024
Nice people reliable service
When you try to hire somebody for airport transfer , you look for someone who’s reliable, responsible and trust worthy, my experience with rento transfer was very smooth and not a small misunderstanding at all, they were there at the airport waiting for me even I was late 30 mins, from airport to our Airbnb flat , rento made it comfortable for my family with 3 kids and 8 full size bags, driver was very understanding and patient. We experience the same while transferring back to airport , everything went very smooth and easy. Rento deliver more than I expected, 110% I’ll use their service again if I have to, well done Rento and thanks for your reliable, less expensive, service.
30 December 2023
Fantastic reliable service
We used this service 4 times in our trip. It’s trustworthy, reliable and easy to communicate with. Some local taxis quote different amounts depending on the rush hours while this has standard rates which is great. The online card payment didn’t work for us so remember to carry some cash for this (they accept euros). Would recommend to anyone travelling to Istanbul.
21 December 2023
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