I think your customer service is great. I issued a complaint that I had been wrongly charged and detailed what happened to Ron who eventually helped me get a partial refund while explaining to me the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I think your customer service is great. I issued a complaint that I had been wrongly charged and detailed what happened to Ron who eventually helped me get a partial refund while explaining to me the... See more
Company replied
Rentola's webpage does not CLEARLY state that after a week you will be charged, $55 for an ongoing subscription! I was just advised of this fraudulent and deceptive charge from my credit card company.... See more
Company replied
I have subscribed from the website to find an apartment & paid $2 for trial period of 7 days. After finding a suitable apartment from other property agents, I would like to cancel the subscription, ot... See more
Company replied
Horrible experience. Was unjustly charged over $500 on my credit cards and customer service was a nightmare. The company does not refund. I used it one time to message 1 landlord and the place was a d... See more
Company replied
Looking for your next rental property? Rentola is your best choice! At Rentola, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Rentola offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Rentola, we strive to make your rental journey simple, transparent, and completely stress-free.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Rentola.ca - Making property search smarter
Rentola made my search easy and efficient. Their website gives you the option to create an auto search which is great. It brought at least 5 new rental leads directly into my inbox on a daily basis. Great service! I highly recommend Rentola to anyone that is in the market for a new home or rental.

Reply from Rentola.ca - Making property search smarter
Trust pilot was great. They helped me with my issue in a short period of time.

Reply from Rentola.ca - Making property search smarter
Rentola.ca is an Awesome Resource if you are looking to List or Rent a place to live. They have excellent and prompt customer service, which I found very helpful! I highly recommend using Rentola.ca. The only negative is that their website is not very smart phone friendly. Vìew it on a computer.

Reply from Rentola.ca - Making property search smarter
Thanks for your help Rover, I appreciate your assistance, if I'm looking for another place I'll def come back to Rentola.

Reply from Rentola.ca - Making property search smarter
Easy to use so polite, I felted as if I was talking face to face 👀. Thanks I appreciate

Reply from Rentola.ca - Making property search smarter
My husband wasn't used to applying this way before and requested me to cancel. I was raised in A Landlord home. I helped clean apartments and helped with the rent payments etc. I did snow removal etc.
We did not use internet ai those days. My family did it for 25 years.
I appreciate you getting back to me. We rented from Sunrealty who were very encouraging to us when we left one place. Saying they would give us a good review in the future. We are supposed to look at a place tonight. Hope it goes well. We may resign on if not. Thanks for everything!

Reply from Rentola.ca - Making property search smarter
I would never leave a nasty reply to anyone. Everyone has their own opinion but as for myself I was satisfied with the service. Thank you

Reply from Rentola.ca - Making property search smarter
I subscribed to the service and found it very useful. However, my situation changed and an alternative was found that did not require these services and I tried to cancel the subscription within the time alloted for such action. Unfortunately, the system was not allowing me to even get into my account and I was billed as anybody would be after the term expired for cancellation.
After explaining my predicament, the folks at Rentola were very helpful in resolving this matter, and I am grateful for their help in this.
I would recommend this service as it is very useful, and the folks running it are very understanding.
Thanks to Dave for his attentiveness and common sense.
Sincerely
Jerzy

Reply from Rentola.ca - Making property search smarter
I got results very fast in finding what i needed thank you

Reply from Rentola.ca - Making property search smarter
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