This what it says on the main page ( No long term rent to own contracts. "No credit check. Bad credit ok." Apply online & Get instant approval for $2500. For more details call us (855) 579-9298.) I wa... See more
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See what reviewers are saying
I seen some good reviews, I wanna give a good one as well but I been trying to order the canon g7x and I'm having a problem submitting my order. I tried calling for help but no answer or call back. I... See more
Company replied
I have used Rent Delite multiple times and have been very satisfied with products and the customer service. I initially got a HDTV and was able to own it at the end of the term and they gave me a bigg... See more
Company replied
I purchased a Galaxy 8 plus and waited till the date it was suppose to be shipped only to found out that there was none in stock and to be back ordered. Then decided to get a Wii U and also that was s... See more
Company replied
Company details
Information provided by various external sources
RentDelite is rent to own online store offers Rent/ Lease To Own Electronics, Furniture, Phones, Appliances, Computers, TVs, Video Games, Laptops and Tablets & Fashion. We also do Financing for Electronics, Furniture, Phones, Appliances &more. No credit...
Contact info
Northeast 163rd Street 2020, 33162, North Miami Beach
- rentdelite.com
Frustrating experience thusfar
Reviews from Paul and Brad hit the nail on the head. I've placed numerous calls trying to get my order canceled and have been put off another day (5 days so far). aside from the calls, I've sent email with no response and have also chatted (which is by far a better way to understand what they are saying). When I originally placed the order, I was given a generous spend amount but was only using a small portion of that approved amount. When I saw that I was not going to receive my TV any time soon, I picked a up TV elsewhere and have been trying to cancel this order for days. I am still pending verification even though I have sent them everything requested. They have even hit my bank account with a penny deposit and withdrawal. I was assured through chat that the order would cancel that night and my account would reflect such: not true. They also inform me that the refund will take at least another 5 business days to credit back my card. I was quite pleased with the approved amount and the price/payments on the TV but when the process bogged down and no one could cancel the order after all the calls I made, what am I to think? They are difficult to understand and I got different responses each time I called. Like I stated, Paul and Brad hit the nail square on the head.
10 July 2017
Unprompted review
Reply from RentDelite
Sam,
I am extremely sorry to hear about your experience. The first thing I'd like to state is that this order is now being cancelled without any further ado and the amount will be refunded automatically. The 5 business days that was referenced is usually the maximum amount of time for the money to reflect back in your account.
Having said that, I realize that apologizing will not answer for the frustration you might have felt and I assure you that I understand.
We are in the process of revisiting some of our process delays and also training our customer service executives so as to better answer queries and help our customers in making informed choices.
Once again, we are sorry about this and if there's anything we could do, please feel to reach me directly on jack@rentdelite.com
Jack,
Customer Delight
Rentdelite
The Samsung galaxy s7 edge came as …
The Samsung galaxy s7 edge came as ordered but I had to accept a different color and it took few extra days to receive the phone. The phone is GREAT and after that the Customer-service was really good I definitely will be using them again
4 July 2017
Unprompted review
Reply from RentDelite
Hi Scott.
We are happy that you like your product and we'll continue working to serve you much better going forward.
Please do remember to spread the word among family and friends!
Thanks.
Jack
Customer Delight at Rentdelite
They really have no idea what they are …
They really have no idea what they are doing!
29 June 2017
Unprompted review
Reply from RentDelite
Hello Paul.
We are really sorry to hear that your experience wasn't the best. We see that you are an active customer with us who has been current on the rental and we truly appreciate your sticking with us.
I would really like to hear and understand your concern so as to be able to address it in the best way possible. Please email me on jack@rentdelite.com and I'll personally sort it out.
Thank you very much.
Jack
Customer Service
Rentdelite
Great site and service
I've had and having a great experience with Rentdelite, the only thing I would say is I wish the payments for more expensive items would be a little more affordable bi-weekly or even monthly.
27 June 2017
Unprompted review
Reply from RentDelite
Hi Melvin! Thank you very much for the positive review and we are happy that you like our service!
We have taken your point under advise and we'll figure out a way to make Rentdelite much easier!
Thank you once again!
Customer Delight,
Rentdelite
Rentdelite is awesome I love the …
Rentdelite is awesome I love the products customer service is nice and helpful only place I will do business.
27 June 2017
Unprompted review
Reply from RentDelite
Hi Joseph! Thank you very much for those awesome words! We are really happy to hear you've had a great experience with us and we are available whenever you need!
Customer Delight,
Rentdelite
Difficult to communicate with
Difficult to communicate with. The call center is all Indian and very difficult to have a normal conversation with. Then the delivery of the product took several weeks and was a very strenuous process.
27 June 2017
Unprompted review
Reply from RentDelite
Hi Brad,
We are extremely sorry about the difficulty you've had to face with us in speaking to our customer service executives. We also understand that such delays in products are not acceptable and promise you that we're taking all steps necessary to get better at it!
Also, as a token of our gratitude for your business and your patience, we're sending you a small gift on your email.
Thank you.
Customer Delight,
Rentdelite
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