Rene Plumbing & Heating Ltd Reviews 

322
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more

Company replied

Rated 4 out of 5 stars

First experience of Rene Plumbing & Heating (as an annual boiler service visit via Corgi). The engineer was a little behind the scheduled time but he did call to let me know about 30 minutes beforehan... See more

Company replied

Rated 5 out of 5 stars

The engineer contacted me to state they were on their way with an expected arrival time. They were very friendly, polite, put covers on their shoes whilst in our property and carried out the boiler se... See more

Rated 5 out of 5 stars

The engineer worked carefully in terms of ensuring safety from Covid. He investigated my heating breakdown, diagnosed the fault, supplied an fitted new valve. He then checked and double checked the... See more

Company replied

Company details

  1. Gas Installation Service
  2. Gas Engineer
  3. Gasfitter
  4. Boiler and Heating Service
  5. Plumber

Written by the company

Domestic and commercial plumbing, heating and gas works all around Bedfordshire and beyond.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(322)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gus was very good with social…

Gus was very good with social distancing and PPE cover. He explained what he had checked. Kept me informed about his arrival. I missed the phone call but he turned around and came back to my house as soon as I called.

24 September 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mrs Bradbury!

Rated 5 out of 5 stars

Excellent annual boiler service

The work carried out was the annual service for our gas central heating boiler. The engineer arrived within the morning time window that I had requested, after calling me to say that he was on his way, and what Covid-19 precautions he would be taking for the duration of his visit - face covering, limited contact, social distancing etc., & these were followed by him all the time that he was with us. He clearly knew what he was doing, & explained carefully to me (at distance), why he was doing a particular check, & what he was looking for. He also explained the need to check the carbon monoxide alarm on a regular basis, & to adjust the radiator valves from time to time. Very friendly & courteous at all times. Absolutely satisfied with his visit.

22 September 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mr Potts!

Rated 5 out of 5 stars

I think renee plumbing have been…

I think renee plumbing have been serving my boiler for the last 5years gus the engineer tells me what he is doing and how to save on my bills by turning down the temperature the lady in the office is always very pleasant and gives me a convenient time for the service thank you

15 September 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mr O'Neill!

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful. Was polite and explained everything. Went out his way to make sure heating was working correctly and gave good advice. Easy to book the appointment too

12 September 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mr Davis!

Rated 5 out of 5 stars

Fitter very observant of Covid-19…

Fitter very observant of Covid-19 safety measures. Friendly and helpful in keeping me informed of what he was doing and explaining results. Would recommend his service to anyone.

12 September 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mr Wainwright!

Rated 5 out of 5 stars

Yearly service

Had my yearly service and as usual operative was friendly and informative, he was driven by and followed his covid19 guidelines
He finished as usual by explaining his report and any issues I might need to keep an eye out for

2 September 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mr Baxter!

Rated 5 out of 5 stars

Professional and courteous engineer

Professional and courteous engineer. Called in advance to advise ETA. Wore a mask, gloves and maintained social distancing throughout. Serviced the boiler efficiently and provided helpful advice.

20 August 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mrs Bauncroft!

Rated 5 out of 5 stars

Very pleased with annual service

Very pleased with annual service. Gus is a very competant and conciensious engineer, knows his trade. J e trott.

16 August 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mr Trott! See you next time!

Rated 5 out of 5 stars

Good service

13 August 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Bruce!

Rated 1 out of 5 stars

Poor service

Poor service . Called over a week ago in regards to a toilet leak and still waiting a call back

8 August 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review!
I have checked our records and it seems we called you back three times reaching your voicemail but didn't hear back from you again. I trust you have had your toilet look at already.

Rated 5 out of 5 stars

Very professional!

Had my boiler serviced. Very professional and thorough.

4 August 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Sam!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look