Remotes World Reviews 

If my experience is typical, Remotes World gets 6 stars out of 5 (this is not a misprint!). After being told by Maxell that no replacement remote was available for my sound bar, I stumbled upon Remotes World via an internet search. They told me one was available through them. After receiving the remote, one function did not work. It took them three tries (via internet download) to restore the missing function, but now it works perfectly. They never gave up, and communication during the process (which took about three weeks) was excellent. They apparently had to research my specific sound bar, and determine the which code was missing or incorrect. I am very impressed and would recommend them highly!

Good quality, decent price, prompt customer service and fast delivery.

Ordered a remote too and it never made it. Remote World said I ordered without tracking number so they have no idea where it is.

Order your remote elsewhere!,,

Excellent service!
Did not stop assisting and proposing new program until the correct one was in place.

Hs to be mentioned that the receiver in question was a challenging one!

I was looking for a replacement for the remote control and found one at remotes World. This remote was delevered quickly and works very nicely.

Remotes World sent me a remote control (rc) for a Pioneer receiver but I was mistaken to ask for a different one than I had. They helped me to reprogram the rc for the one I actually have.
Then it turned out the rc couldn't control the receiver and with their help we found out that the receiver has a problem. Too bad. I then reinstalled my older Pioneer receiver of which my rc is still functioning.
And then they helped me to reprogram their rc for another device, a sony amplifier of which the rc didn't function well anymore.
Remotes World is really trustworthy and they really don't give up helping!

I ordered a product from Remotes-World.
Due to Corona virus its delivery was circuitous but the company persisted and I received a high quality product with which I am extremely satisfied.
The lost star is due to the time taken for delivery. This was beyond the control of the company. I recommend them.

Remote that arrived wouldn’t work on my sound system however we managed to get a different code loaded very easily and now works a treat. Good customer service.

Thank you

I searched everywhere but couldn't find this specific remote that my cousin had lost. Remotes World was a lifesaver. 🙏 They are the best ! They knew exactly what I needed and it worked with no problem(s). They shipped it immediately and I got it in no time. They are phenomenal, experienced and top on the line. I wouldn't go anyplace else !! I wouldn't say it if it wasn't true...I love them!😘

Beware if buying products from overseas. I cannot comment on the quality of the product as it never arrived. It was lost somewhere in Australia and Remotes World took no responsibility at all, and offered no useful help.

As far as they are concerned once they send an item that's the end of the matter. They seemed to be totally unaware of the actual delivery process and who was involved, leaving it all up to me to try to find the item. It appears I have lost my money. I was prepared to take a chance on the remote not working, but not to get it at all ........

So if you are considering buying from overseas be aware that may have none of the local consumer rights and may lose your money. I offer this advice genuinely to help other prospective buyers.

Update 5 July 2020

Despite what Remotes World says, and the tracking showing, that the package has been delivered, it has not. I have an email from Fastway Couriers saying the parcel is lost. I have sent the email to Remotes World but they do not seem willing or able to understand. Fastway asked that the sender (RW) take action but they will not do anything. They do not seem to know how the parcel is delivered here as they keep telling me to contact the "local post office". The post office is not involved, as I have said many times and as is indicated by the emails from Fastway.

I accept that I have lost my money and I don't want to waste any more time with this company.

I repeat my advice to other prospective buyers .... BEWARE. Their product may be fine if you get it, but if you don't and you are in my situation, there is not much you can do about it.

Update 9 July 2020

Again Remotes World ask for proof that the package has not arrived. I have sent them three emails (4 July and two on 24 June) with a copy of an email from Fastway Couriers saying that the package has been lost and asking that RW further the enquiry.

They are not helpful at all and I do not intend to reply to the same request over and over again. Compete waste of time.

Bottom line: I do not have the remote, I have lost the money.

Update 1 September 2020

For anyone interested, I have had no response from RM even after providing all the information they requested. Also, I found a universal remote at BigW here in AU that works just fine on my device. My advice is to look locally. You will probably find what you want locally at the same price and less worry (and cheaper if you consider I still have not got my money back).

My original remote just stopped working so I considered my self lucky to find a dedicated replacement and not a one-size-fits-all remote and chance it not working.
This works perfectly; it just took me a little while to figure out as the button configuration is different to the original one. I haven't discovered how to switch the onscreen channel display to A-Z instead of numeric but maybe I will if I persevere

Anders 24.04.2020, 20:55
Hi. I have been waiting for my order since the 8th. Nothing has happened since the 10th. I wonder if there is anything you can do to see what's happening? Greetings Anders

Remotes World 30.04.2020, 19:39
Hello, Anders,
The parcel returned,as delivery service which you choose stopped working because of COVID-19. We dispatched again by other delivery service. Sorry for the inconvenience.

Anders 12.05.2020, 15:19
Hi! Any idea of when delivery can occur? Best regards, Anders

Remotes World 12.05.2020, 19:13
Hello, Anders,
The parcel returned,as delivery service which you choose stopped working because of COVID-19. We dispatched again by other delivery service - CNEUB, which gives 24 days for their delivery. Sorry for the inconvenience.
New tracking info you can find here:

Anders 31.05.2020, 05:18
Hi! Any updates on my order? It's been almost 2 months now.

Remotes World 01.06.2020, 16:51
Hello, Anders,
Please wait a few days more, as we can see your parcel is already in Sweden.
Tracking Number for PostNord Sweden :

Anders 02.06.2020, 23:57
Oh! Thanks a lot! Didn't show on the 17track link you gave me earlier. Great news, thanks again!

Anders 10.06.2020, 03:03
Hi again! Last time you said, my package was already in Sweden, but it's not. They just received info about the package, and as I look at the 17track.net page, it seems to be at the origin still. Any info? Best regards Anders

Remotes World 11.06.2020, 20:36
Hello, Anders,
From tracking we can see that parcel is moving, please wait a few days more for delivery. As compensation for waiting we can refund price for delivery. 

Anders 12.06.2020, 00:11
I would like to cancel my order at this point, since I've been waiting ca 2 months and nothing happens. I have ordered another remote elsewhere. Will you refund my payment? Best regards Anders W Andreen

Remotes World 12.06.2020, 13:42
Hello, Anders,
Now we can't cancel your order,as it is still on the way to you. If you already bought remote elsewhere we can reprogram our model for other device, if you need to operate other device also?
Just let us know the exact model of that device, we will look for the code for it.

Anders 12.06.2020, 21:31
Hi! No I don't need another remote for another device. The other one I ordered arrived just 2 days after ordering compared to over 2 months here. I understand the inconveniences of Covid19 etc, but there's a limit. As I can se at the 17track site my order is still at provcessing center in country of origin since the 27/5. It's not on its way here yet. So why can't you cancel the order? Best regards, Anders

Remotes World 15.06.2020, 18:46
Hello, Anders,
If you don't need remote at all, when you will receive it - break the remote control in half and send a photo. We will refund the money -15$ cost of remote.
For now we can't cancel order, as it is still on the way to you.

Anders 17.06.2020, 22:29
Haha you're just incredibly unbelievable.. So, IF I ever receive the remote, you want me to destrpy it and spoil a lot of nature's recources? Never mind... I will never buy anything from you again. And I will never ever recommend you to anyone I know. This is just laughably tragic.

I Purchased a replacement remote control for my Humax PVR and when I received it, I noticed that it also could be used as a universal remote for my TV. I contacted Remotes World with the make and model of my TV, and they activated my remote via an Application that I installed on my PC. Amazing.....Awesome service and and nothing was too much trouble for them.

Made a order on 08.04.2020 and waiting till today 11.06.2020 for the remote. First reason was because of corona and they wrote they will send one more time.
After asking them many times they are closing now my tickets on they're website. Hope I will get once.

Thatswhy one 1/2 star. If I get the Remote then I will change it.
***********************************************************
Got the Remote yesterday and its working.

Ordered SONY STR-DB930 REPLACEMENT REMOTE CONTROL

My experience has been really pleasant, got my remote within 7 days
Amazing service remotes works fine cant be more happier.
Once again would like to thanks the Remote World Team.
paid £12.24p (remote) extra Delivery £4.29 Total £16.53p
placed order 02/06/20 delivered 9/6/20 (UK)

Cancelled an order with remotes world over a week ago I've tried every day to get my refund back and it seems I've been ignored will never use remotes world again or recommend them to anybody

Terrible!!!!

Ordered a remote with express delivery 27th of feb.
Still in Asia somewhere and todays date is 16th of may.

These people were very patient and helpful and they after sales service went beyond what could have been reasonably expected of them. I mistakenly ordered the wrong remote from them. When I explained my error they sent me a link to reprogram the remote control so that it is now compatible with the correct device! This took several attempts because I did not have access to a PC with the latest version of Windows (note that their reprogramming applications are not compatible with a Mac device). I'm impressed with their service and would recommend them without hesitation.

I am disappointed the remote control does not provide all the functions of the original example no creation of new TP with the red button. The colored buttons are not functional. This is just about getting started, I haven't tested everything yet