I have had great experiences with Remote and appreciate the help and timely responses. Nobody wants to wait for answers in a crisis. Remote has been my "crisis averted."
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Review summary
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Reviews shaping this summary
Everything worked out in my side, any questions or issues I had were quickly resolved. Nothing to complain about. Payout was transparent and came on point.
Buttery smooth onboarding, super easy to use dashboard/hub, and extremely friendly support. The EOR that goes above and beyond!
The staff are responsive, and the Remote interface is excellent; everything is well organized and easily accessible. The existing go-to resources and instructional materials are particularly helpful... See more
Company details
Written by the company
Hire international talent in minutes. Rollout international expansion with ease. Remote is the most disruptive global payroll, tax, contractor management, and global HR solution for distributed teams.
Contact info
United States
- hello@remote.com
- remote.com
4.6
Excellent
3K reviews
Replied to 71% of negative reviews
Typically replies within 1 week
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Short but intensive
I believe that the longer time needed was due to BYD, which is certainly not easy to handle.
3 March 2026
DONT USE REMOTE TO RECEIVE PAYMENT AS CONTRACTOR esp IF YOU'RE IN AFRICA
from the comfort letter i received from them. remote uses wise to receive and payout funds so why do they take days to process payments? after having received confirmaiton that payment was made by the HR department i contract for on the 26th, its now the 4th and im still waiting . I dont advise anyone in africa to use remote as a platform to receive payments. youll be left in the second week of the month with expenses not paid due to an inefficient platform
2 March 2026
Unprompted review
Reply from Remote
Hi Karl,
Thank you for sharing this. I'm genuinely sorry you're still waiting on a payment that was confirmed over a week ago. When that happens around the time expenses are due, it's more than an inconvenience, and I don't want to minimise that.
Payout timelines can be affected by multiple steps in the invoice approval and funding workflow, and transfer times can vary by region. We know that for contractors in Africa, this can mean longer waits than expected, and that's something we take seriously as feedback.
I can see you already have an open ticket with our support team - please continue that conversation and reference this review so your specialist has full context and can confirm the status as quickly as possible.
Your experience is exactly the kind of feedback that helps us improve for contractors across all regions, and we're committed to doing better.
Thanks,
Kind regards,
Mel Diamond - VOC Manager @ Remote
Timely responses with the info I needed!
27 February 2026
My Customer Service Satisfaction Rate
The agent respond immediately. Issue has been resolved in a timely manner.
27 February 2026
A good company with a great customer…
A good company with a great customer service. Kind Friendly and helpfull
27 February 2026
I’m very happy to share my experience…
I’m very happy to share my experience with remote. I always used to get the up to date details and very prompt and quick response at the same time. It was easy to me track my all the request and updates
2 March 2026
The staff support with fast response.
27 February 2026
Everything worked flawlessly
Everything worked flawlessly over the past year, with an excellent website, a helpful support team, and just overall great execution. 10/10 recommend.
13 February 2026
Availability and support
25 February 2026
Simple way to communicate with HR and…
Simple way to communicate with HR and hae any issues solved
1 March 2026
Everything was on time
25 February 2026
A very professional and dedicated team…
A very professional and dedicated team is behind this extraordinary company… so much remarkable how fast did you answer to my questions.
Thanks
23 February 2026
Quick and informative response
Quick and informative response. Great customer service!!
25 February 2026
Good experience.
Remote acted as an intermediary between me and the UK company I worked for. It was a very positive experience. They handled all the formalities and emailed me all the documents, so I could focus solely on my work.
27 February 2026
Amazing customer support
Amazing customer support. They just get the job done in a friendly and fast way.
24 February 2026
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