RemitMoney Reviews 

282
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Hi Team, I am Expecting call back at 5:00 PM but no call from your side and also I am trying to reach you it is saying please wait in the call but disconnecting after 20 seconds. My reason... See more

Rated 4 out of 5 stars

Remit Money Only Drawpack is Your Exchange Rate. I Compare to other Exchanges here Rate is Very Low. And Processing time also very delayed. And Once Transferred Amount after my Account login not Tra... See more

Rated 1 out of 5 stars

Big cheaters. While booking exchange rate they give one rate and when the funds are credited they give worst rate even though the payment is done on time. I am not going to use their service a... See more

Company replied

Rated 1 out of 5 stars

If i can give 0 rating i will. Please don’t used this its scam ask for call back no call back my money got stuck for a month money was never return nor my money reach the person i send i wish i can su... See more

Company details

  1. Money Transfer Service

About RemitMoney

Written by the company

RemitMoney by Axis Bank is an online international money transfer facility which enables NRIs to send money to India from US, Eurozone, UAE and Switzerland.

RemitMoney features:

  • Quick transfers at best exchange rates & zero transfer fees
  • Completely safe and secure transfers with 24/7 support on call, mail & chat
  • Earn cashpoints & rewards every time you send money to India

Contact info

1.9

Poor

TrustScore 2 out of 5

282 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(282)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If i can give 0 rating i will

If i can give 0 rating i will. Please don’t used this its scam ask for call back no call back my money got stuck for a month money was never return nor my money reach the person i send i wish i can sue you in court this is bullshit

16 March 2026
Unprompted review
Rated 1 out of 5 stars

My transfer request dated January 5th…

My transfer request dated January 5th 2026 for $5K, Ref # RXM111141940163 is still pending neither credited to my NRI account nor returned the funds back to my US bank, numerous emails and phone calls, those no one pick up goes to buisy signals, only response you get an automated response indicating a response will be in 24 hours, still no resolution to this issue.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with Axis Bank services.

Sunny was extremely patient and answered all my questions and made sure I was able to execute the transaction I had been trying to work on for the last many days. I was about to give up on this but he did not. That says a lot about his level of customer service.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Simply Excellent

Simply Excellent.
After all the trouble that I had with your software, Sunny asked me to use Google Chrome. He stayed on the line and monitored every action I took to successfully complete the Remit transaction.
That's what I call "Excellent Service".

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Sunny was knowledgeable and helpful.

Sunny was knowledgeable and helpful.
I have for the past 3 days trying to set up an ACH transfer with remitmoney. (My NRE/NRO account was transferred from CITI to AXIS). Calling customer service was not fruitful until the case was given to Sunny. Sunny was able to solve my login problem, where I was sent back to the logon screen after entering the OTP. After that Sunny guided me in setting up the sending bank and helped me make the first ACH transaction.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Since few years I was sending money…

Since few years I was sending money from Germany to India through Remitmoney,com . It was functioning very well. I was very happy over that. Last year my debit Card of Volksbank Heinsbereg, Germany was hacked twice and booked around 5000 Euro. After some process I got the money back. But the Bank blocked my debitcard and I will not get new creditcary.
Recently I found out, dass I can transfer money through Internet banking. I am very happy. But recently my mail ID by t-online.de was delated from the company. Therefore I could not login. Mr. Sunny Mahida was very helpfull to solve the problem with kindness and patience. Now I could send money to India without any problem. Thanks a lot.
Mathew Vempala

5 December 2022
Unprompted review
Rated 1 out of 5 stars

Big cheaters

Big cheaters.
While booking exchange rate they give one rate and when the funds are credited they give worst rate even though the payment is done on time.
I am not going to use their service again.

See below extract of email received from remit money where in they confirm the exchange rate is fixed at 21.16 for next 24hrs.

Please note that Fixed exchange rate of 21.16 is applicable only if you send us the funds within 24 hours of transaction booking. In case we receive the funds later than 24 hours, exchange rate prevailing at the time of disbursement of funds will be applied to your transaction.

17 May 2022
Unprompted review
RemitMoney logo

Reply from RemitMoney

Hi Muhammed,
Thank you for sharing your experience. With respect your transaction, RXM***********002, the booking rate that was displayed to you was 21.18 and the ‘FREEHIT’ offer was applied on the transaction. As per the offer benefit, the transaction was processed at 21.11 which was the prevailing exchange rate at the time of conversion of funds with zero margin and zero fee applied. The offer policy was well communicated on the transaction booking page when you applied the promo code and the offer’s terms and conditions is present on our website. If the transaction was to be processed without the offer, the booking rate and processing rate both would have been 20.98 as this would have been a guaranteed rate. Hope this clarifies the details related to your transaction.

Rated 5 out of 5 stars

I consulted the customer support center…

I consulted the customer support center to enquire the status of my money transfer. Aftab Qureshi (Customer Support Representative) attended my request and was very quick in providing the update. Since thanks to him for his good level of customer support.

2 May 2022
Unprompted review

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