Remitly Reviews 113,599

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 22,420 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the service for being fast, reliable, and secure, making international money transfers easy and efficient. People appreciate the low fees and good exchange rates, often finding them better than traditional banks. The app is frequently highlighted for its user-friendly interface, allowing for quick transactions and clear status updates. Customers also value the convenience of sending money directly to bank accounts and the prompt notifications about their transfers, which provides peace of mind. However, some customers also noted issues with delays in money arrival, with transfers sometimes taking several days instead of being instant. A few other people also felt that the exchange rate wasn't always the best, and some experienced problems with transactions being held for verification or not reaching the recipient despite confirmation.

What people talk about most

Payment

Clients share positive opinions on payment, often highlighting the fast and accurate sending of money, with... See more

Service

Reviewers highlight positive aspects of service, often praising its speed, efficiency, and ease of use for... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the application's ease of use and... See more

Price

People report positive experiences with price, often highlighting affordable and competitive rates for... See more

Application

Users describe positive interactions with the app, often praising its ease of use, reliability, and speed for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thankyou so much for making transition easier. Work so fast than we thought and more flexible also safest way. Honestly iam very grateful to Remitly but the fee is a little bit high for me because eve... See more

Rated 5 out of 5 stars

Been using Western Union for years. Then started having issues with bank deposits. Western Union wasn’t able to resolved our problem after complaining many times. So we checked around and decided I wo... See more

Rated 5 out of 5 stars

This app really exceeds my expectations. It makes international transfers easy, lightning fast, and secure as I have never seen before, with reasonable fees less than any in the market, even less than... See more

Rated 5 out of 5 stars

Remitly services has been great! I have used them and so has my wife on several occasions to send money to Indonesia for family members. Their communications with us are top notch. It is very import... See more


Company details

  1. Money Transfer Service
  2. Financial Consultant

Written by the company

The best way to send money internationally - to Asia, Africa, Europe, Latin America and more. Easy, Fast, Affordable transfers anytime, anywhere.

Send money internationally with Remitly

Written by the company

On Time
Know exactly when your transfer is supposed to arrive, and expect it to.
Great Value
A combination of great rates and low fees makes us the affordable choice.
Safe and Secure
We put technology on your side, keeping you safe with state-of-the art security.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

114K reviews

5-star
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Rated 5 out of 5 stars

I am a Filipina marry a dutch man

I am a Filipina marry a dutch man. I live almost 15 years here. I meet Remitly through other Filipina since then I am use them almost 12 years now. With my experience to thier service I am"Very Satisfied". Trustful, Easy and Fast sending money from your mobile, computer until to your laptop. The exchange rate are higher than other money transfer and the transaction fee is very freindly to your wallet. I will recommend you Try "Remitly". God Bless!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

The opportunity to change the mode of…

The opportunity to change the mode of collection.
I'm based here in the U.S and I sent money to Nigeria to be collected by myself when I didnt have plan to travel of of the states,when I realized this mistake ,it saddened me but later saw opportunity to review it which I took,but then I thought the change would not be effected until the recipient acknowledged receipt.

13 June 2026
Rated 2 out of 5 stars

i send money 2 days ago

i send money 2 days ago
still verifying till now

19 June 2026
Remitly logo

Reply from Remitly

Hi there, we're sorry to hear your transfer is taking longer than expected—we understand how important this money is and know it's frustrating to wait on verification. Security reviews are a standard step to keep your account safe, and you can upload docs or check your status by visiting https://help.remitly.com/hc/en-us/articles/218904067-How-do-I-verify-my-identity-. We want to get this moving for you, so please reach out at www.remitly.com/support so our team can look at your documents.

Rated 2 out of 5 stars

My last 3 transfers have been delayed…

My last 3 transfers have been delayed blaming the issue on the recipient. I’ve transferred money to the same recipient with no issues prior to these last 3 transactions. Customer service has resolved 2 of these complaints with delays and the third is on its 8th day and counting. Reps are overseas with a heavy accent and difficult to understand.

16 June 2026
Unprompted review
Remitly logo

Reply from Remitly

Hi there, we're sorry to hear your transfer is taking longer than expected — we understand how important this is, especially since your previous transactions went through smoothly. When a delay happens multiple times with a trusted recipient, it can often be linked to updated processing requirements from our local delivery partners. You can check for any specific actions needed or review common causes for these pauses at https://help.remitly.com/hc/en-us/articles/218904327-Why-is-my-transfer-delayed-. We want to get this eighth day delay resolved for you immediately, so please connect with our team directly at www.remitly.com/support.

Rated 3 out of 5 stars

Your rates are not fair ,but you are…

Your rates are not fair ,but you are fast and efficient

13 June 2026
Remitly logo

Reply from Remitly

Hi there, we're glad to hear our service has been fast and efficient for you, though we're sorry to hear you feel our rates aren't fair. Our exchange rates change daily to reflect the global financial market, and you can always see our most up-to-date pricing on our homepage or in the app before sending. If you'd like us to look into the specific corridor you're sending to, please reach out to us at www.remitly.com/support so we can chat.

Rated 3 out of 5 stars

Transfer services are good.

Transfer services are good.

But your money got stuck inbetween, there is no proper info in the app or email shows the exact cause.

You will not know untill or unless you will call for assistance.

19 June 2026
Remitly logo

Reply from Remitly

Hi there, we're glad to hear you find our services good overall, but we're sorry to hear that your transfer got stuck without clear status updates. You can usually check the real-time progress of your funds under Activity in your app or find basic tracking troubleshooting tips at help.remitly.com. We want to ensure you always know where your money is, so please connect with us directly at www.remitly.com/support so we can look into what caused this communication gap.

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