Remento Reviews 

1,718
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love how exceptionally easy it is to record personal stories and create priceless memory books to share with their families across multiple generations. People frequently mention that the digital platform is remarkably intuitive, and the automated transcription features successfully save hundreds of hours of manual writing. Some reviewers were not happy with customer service, specifically mentioning that email response times were very slow and support felt unhelpful. A few other people also experienced frustrating technical issues when trying to access their personal accounts or manage photos without getting proper assistance.

What people talk about most

User experience

Consumers find user experience to be very positive, highlighting that the platform is exceptionally... See more

Product

Reviewers mention positive feedback about product, highlighting how easy it is to capture and preserve family... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting that the support team is... See more

Service

Customers had positive experiences with service, describing it as invaluable and expressing love that it... See more

Application

Users describe positive interactions with the app, finding it to be a rewarding and exciting way to preserve... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was gifted with Remento for Mother's Day. It is a great way to share stories about my life. It is so easy to record audio stories. I've never tried the video option yet as I'm not fond of recording... See more

Company replied

Rated 5 out of 5 stars

It has been endlessly enjoyable to create prompts for my 95 year old mother to answer. We have connected through story telling which provides so much joy for us both. AND, the fact that at her age s... See more

Company replied

Rated 5 out of 5 stars

Memento is a wonderful keepsake for your family! It is fairly user-friendly and so amazing how it takes simple recordings and transfers it to fun, entertaining stories with a creative titles in a matt... See more

Company replied

Rated 5 out of 5 stars

my daughter js wanting family history yo pass on to our grandchikdren and beyond i receive a note with a question to snswer k ce all requests are completed she will recieve a book with perfect gra... See more

Company replied


Company details

  1. Software Company

Written by the company

Remento makes it easier than ever to better understand and more deeply appreciate your family story. Whether it's reflections on monumental moments or the joys of everyday life, Remento helps break down barriers across generations, breed connection through curiosity, and remind us that understanding our own story starts by listening to the stories of others.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,718)

1,217 reviews in the last 12 months

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Rated 5 out of 5 stars

A great concept that saves so much time

The costs of the subscription and what you get for it are very clear up front. You record your stories by either audio or video files and you can attach photos. Once you have stopped recording your story the AI bot at Remento converts your story into text (which is editable) for a book once all stories have been recorded.
Each story in the book has a QR code that the reader can then use to access the original recording, to compliment the written account.
A great concept and saved hundreds of hours sitting and writing a whole life story.

12 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad the pricing felt clear, the process felt straightforward, and Remento helped you save so much time while creating something meaningful.

I love how you described the combination of written stories, photos, and original recordings in the book. Wishing your family many years of connection through the stories you’re preserving,
Charlie

Rated 5 out of 5 stars

Traveling threw Ray's life

It allows you to share your life with others and create an experience in your life that you could have never had before

11 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad Remento has given you a new way to share your life with others. That chance to turn memories into an experience your family can revisit is exactly what makes this so meaningful.

Wishing you many more stories worth sharing,
Charlie

Rated 5 out of 5 stars

Memories are forever

I saw Remento on Shark Tank a year ago and immediately bought it for my parents who are both 82. At first it scared them but I explained I wanted this as a memory for down the road when they passed so that my sons and I would never forget their stories. They both started using Remento and telling stories over the past year. We are in the process now of printing our book. We all love it. Definitely order Remento for a family member. It is easy to navigate.

11 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad Remento helped your parents move past that initial hesitation and begin sharing their stories. What a meaningful gift for you and your sons to have those memories preserved and soon gathered into a book.

Wishing your family many years of comfort and connection through their stories,
Charlie

Rated 5 out of 5 stars

Good product

Good product, but my husband refuses to try it

11 June 2026
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Reply from Remento

Thank you for sharing this. I’m glad Remento feels like a good product, and I’m sorry your husband hasn’t been willing to try it yet. Sometimes starting can feel like the hardest part, even when the process itself is simple.

I hope he finds a moment where one easy question or favorite memory feels like a comfortable place to begin,
Charlie

Rated 5 out of 5 stars

Remento is doing such a wonderful thing…

Remento is doing such a wonderful thing by providing people the platform to share their stories and memories and to preserve their legacy for future generations to enjoy. What a splendid gift for your posterity!

9 June 2026
Unprompted review
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Reply from Remento

Thank you so much for this kind note. I’m really glad Remento feels like a meaningful way to help people share their stories, preserve their memories, and leave something lasting for future generations.

Wishing you and your family many stories that become treasured pieces of your legacy,
Charlie

Rated 5 out of 5 stars

Save their voice

Love that we have saved his voice and memories.

10 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad Remento helped you save his voice and memories. That combination is so powerful, and I hope it brings your family comfort and connection for years to come.

Charlie

Rated 5 out of 5 stars

Remento has made recording my story a meaningful experience

Remento has made recording my story for my family a special and meaningful experience! It’s also been a good thing for me to review my life story. I didn’t realize how good it would be for me. I can’t wait to give it to my family on my 70th birthday. I originally planned on writing it for them and it has become a therapeutic experience for myself. I would not consider myself a writer, and they have made this so easy being able to talk or videotape my story and seeing what AI can do with my words is great! I love being able to add photos I’ve collected over the decades. The webinars Charlie offers have been really inspiring and an encouragement to keep going when I get stuck. The Customer Service I received via email has been excellent! I only wish I there was more training videos once you get past the initial start.

10 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad Remento has made recording your story feel meaningful, and even therapeutic, as you prepare this gift for your family on your 70th birthday.

I also appreciate your note about wanting more training videos after getting started. That is helpful to hear, and our team is always glad to answer questions at support@remento.co if you get stuck along the way.

Wishing you continued joy as your stories and photos come together for your family,
Charlie

Rated 5 out of 5 stars

Creating a something special that will last forever

I used remento to capture my mom's stories, and I couldn't have imagined before how much closer it would bring us. I'm so excited to have a book of her stories to cherish forever!

9 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad Remento has helped you capture your mom’s stories, and even more glad that the experience has brought you closer along the way.

Wishing you both many more meaningful moments as her stories become a book your family can cherish forever,
Charlie

Rated 5 out of 5 stars

Very user-friendly site

The folks at Remento have made the site very easy to use and maneuver. They have also included tips for recording your memories and stories.

9 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad Remento has felt easy to use and navigate. We know getting started with family stories can feel like a lot, so it means a great deal that the guidance and recording tips have been helpful.

Wishing you many meaningful memories to preserve,
Charlie

Rated 5 out of 5 stars

A great gift for someone special

This was gifted to me sometime ago. The regular prompts and the ease of use makes this platform fun and easy to engage with and share stories. While I initially was a little self conscious about talking above myself the prompts allow you to share experiences with strictly bragging on yourself.

1 January 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad Remento has felt fun and easy to use, especially after feeling a little self-conscious at first. It means a lot to hear that the prompts helped make sharing your experiences feel natural and comfortable.

Wishing you many more stories you enjoy revisiting and passing along,
Charlie

Rated 5 out of 5 stars

Your questions help me to remember some…

Your questions help me to remember some of the happenings in my life. Remento makes it very easy to respond to the prompts. I'm not very computer literate, and I appreciate the easy ones. Thank you. Jeannette Massey

9 June 2026
Unprompted review
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Reply from Remento

Jeannette, thank you so much for sharing this. I’m really glad the questions are helping bring back memories from your life, and that Remento feels easy to use even without much computer experience.

Wishing you many more meaningful memories to revisit,
Charlie

Rated 5 out of 5 stars

An enjoyable travel back in time for my children, grandchildren, etc.

I’ve enjoyed taping many stories with Remento. It was a gift from my three children, and it was easy and fun for me to remember stories of my childhood, teen years, and adulthood. I also did a few remembrances where my siblings also were in the recording and have done a recording/video with each of my three children. They will love having this when I am no longer with them.

9 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I love hearing that Remento has been an enjoyable trip back through your childhood, teen years, and adulthood. What a meaningful gift from your three children, and how special that you’ve been able to include your siblings and each of your children in some of the stories too.

Wishing your family many years of comfort and connection through the memories you’re preserving,
Charlie

Rated 5 out of 5 stars

Amazing experience for my Nana to share…

Amazing experience for my Nana to share stories from her life. We all found it easy to use.

5 May 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad your Nana had such an amazing experience sharing stories from her life, and that Remento felt easy for everyone to use.

Wishing your family many more meaningful moments with her stories,
Charlie

Rated 5 out of 5 stars

Love the process.

7 February 2026
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Reply from Remento

Thank you so much. I’m really glad you’ve loved the Remento process. We hoped it would feel simple, meaningful, and enjoyable from start to finish.

Charlie

Rated 5 out of 5 stars

Every elderly person should do this as a gift to their surviving children

At 87 years old, I was having a problem completing my task before Time was up. These folks were great and working with me so that I had time and help and finishing this book for my son. He gave it to me as a gift to, and I would like to repay the gift by completing my stories for him. My thanks to Remento for their patience and help.💝

8 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m really glad our team was able to give you the time, help, and patience you needed to finish this book for your son.

What a beautiful way to return his gift, by completing your stories for him. Wishing you both many meaningful moments with the memories you’re preserving,
Charlie

Rated 4 out of 5 stars

Charlie, Not what I Expected

Charlie,
I've rated it a 4 because I expected my results to be more a personal history with emotion. The story that is printed out and sent to my family is totally unemotional and impersonal. It does not express my thoughts and feelings.
On another question, My idol as a young child was Dr. Charlie Green in Lawton, Oklahoma. Was he possibly a relative?

8 June 2026
Unprompted review
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Reply from Remento

Thank you for sharing this so honestly. I’m sorry the printed story felt unemotional and impersonal, especially when you were hoping it would reflect your thoughts and feelings more deeply. Remento is meant to help preserve not just facts, but the feeling behind a life story, and I understand why that would feel disappointing.

Just to note, the original conversations are preserved alongside the written chapters, so your family can still experience the voice and presence behind each memory. Our team would be glad to help improve the written version so it feels more like you.

And on Dr. Charlie Green, I wish I could say for sure, but I don’t have enough information to know whether he may have been a relative. What a lovely memory to include, though. I hope your family gets to hear more about why he meant so much to you.

Charlie

Rated 5 out of 5 stars

Very Happy Customer!!

Just received our books last month and we love them. Excellent quality! My daughter bought the subscription for me two years ago. Due to a family illness I wasn’t able to complete the process in time but Remento worked with me and gave me lots of extra time. I really appreciate that they had a heart and did me that favor. The recording process was simple. They turned the recordings into text and titles which I easily edited. Adding photos was also easy. When I completed the process I noticed my book was just over 100 pages. They allow, at no additional cost, up to 200. I went in and moved the voice to text scale from 25/50% up to 100% to give me more text from my recordings. I edited the new text which is a must if you want it to say what you meant! Also, the website makes it easy for you to share various of your stories with friends and family. They can even access an original video through the story’s attached QR code!

31 May 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m thrilled to hear that you love the finished books and that the quality felt excellent.

I’m also really glad our team was able to support you when a family illness made it hard to finish on the original timeline. These stories matter, and I’m grateful we could help make the process feel possible.

Wishing you and your family many years of joy revisiting the stories you created,
Charlie

Rated 5 out of 5 stars

Fabulous process and completed book…

I just received my Remento book and it is fabulous. The book quality is top notch and I am so impressed by its quality. My family and I will treasure this story of my life. The process of making the book is simple and straight forward and the Remento team is always there to quickly provide help when needed. I HIGHLY recommend giving this as a special gift or gifting it to yourself.

6 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m thrilled to hear that your Remento book turned out beautifully and that the quality impressed you. Knowing your family will treasure the story of your life means a great deal.

Wishing you and your loved ones many years of joy revisiting these stories,
Charlie

Rated 5 out of 5 stars

Family history has been a fun and…

Family history has been a fun and valuable hobby for me. Like many people, I wish I had asked my elders more questions when they were alive. And I know my kids and grandkids will wish the same when I’m gone. Remento gives me the opportunity to tell stories they’ll treasure.

8 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I completely understand wishing you had asked more questions while your elders were still here, and I’m so glad Remento is giving you a way to preserve the stories your kids and grandkids will one day treasure.

Charlie

Rated 5 out of 5 stars

A great product!

It an efficient and painless way to create treasures of memories!

7 June 2026
Unprompted review
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Reply from Remento

Thank you so much. I’m really glad Remento has felt efficient and painless to use. Creating treasures from family memories should feel simple, and I’m grateful that came through in your experience.

Charlie

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