Remember When Reviews 

17
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company

Written by the company

Remember When is an easy way for parents to create a baby book using WhatsApp. Parents can send their memories, photos, and milestones directly to us, and we design them into a premium printed book. Our mission is to help families preserve their little one’s story without the stress of doing it themselves.


Contact info

3.9

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(17)

17 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I liked the ease of editing pics and…

I liked the ease of editing pics and captions and being able to shuffle memories. However I had hoped that I could write more and still have bigger pics. It was one of the main reasons of choosing remember when. But I did make do with what was possible. Overall a good experience. The quality of print is nice the pics are clear. I had a good time making this album.

20 August 2026
Unprompted review
Rated 2 out of 5 stars

Though I have made all the text very…

Though I have made all the text very short with 2-3lines still photos are very small most of them are cut..you shdnt print 4photos in a page if you can't print full photo and editing is horrible... I had got a book like this for my 1st kid elsewhere and quality was very good in that..pages were good quality and they took time to edit and put full photos instead of printing cropped cut photos.. I can understand the quality will vary depending of our click but book design and editing is your responsibility which is very disappointing... literally no design with very small print of photos inspite of small text and photos many heads are cut off from picture... I myself could have made a better album

8 July 2026
Unprompted review
Rated 5 out of 5 stars

* From Photos to a Memory Book I’ll Cherish Forever

I absolutely loved the memory books! I discovered this website a little late, but I’m so glad I found it. One of the best things is that you can simply send your photos through WhatsApp, and they create the book for you.

I had already shortlisted around 700 photos and was looking for a way to bring both pictures and videos together in one place. That’s when I came across Remember When. Since I was creating an entire year’s worth of memories at once, it did take me some time to go through and upload everything. However, if you start early and add a few pages regularly—whether after a special day, at the end of each week, or month—the process becomes incredibly easy and manageable.

The final book was delivered beautifully, and I was genuinely impressed with how thoughtfully the pages were arranged. The layouts, photo placements, and text all came together perfectly to tell the story.

I’m already planning to create my future memory books with them as well!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Great way of storing memories

Great way of storing memories. Especially the little notes that they send on WhatsApp about the baby’s progress is something that helped me a lot. My grand child’s many phases of growing up now are treasured in short video clips which I can see with my phone whenever I please.

6 April 2026
Rated 5 out of 5 stars

Amazing idea and effective…

Amazing idea and effective implementation - beautiful book and very helpful support team!

6 April 2026
Unprompted review
Remember When logo

Reply from Remember When

Thank you for the lovely feedback!

We’re thrilled you enjoyed both the book and the experience. Means everything to us.

Rated 5 out of 5 stars

I love every moment of the book.Awesome…

I love every moment of the book.Awesome looking forward to make many more memories with remember when.

6 April 2026
Remember When logo

Reply from Remember When

This is exactly why we do what we do - thank you!

Hope it keeps becoming part of many more special moments 💫

Rated 5 out of 5 stars

The idea is great

The idea is great! The fact that I can use the pictures via WhatsApp was great but it was not very convenient. If I had to edit I had to login and change the sequence/pictures. The support from the team has been great. There are limitations with collage but if I used another app to create cute collages and used it in the book. The pictures have come out great, even the ones which lacked clarity. For this price it is totally worth it.

7 April 2026
Unprompted review
Remember When logo

Reply from Remember When

Thank you for such thoughtful feedback. We’re delighted you loved the final result.

The WhatsApp flow is intended to make capturing memories in real time effortless - though we completely understand your points on editing and are improving that experience further.

Rated 4 out of 5 stars

Everything was good except print…

Everything was good except print quality, paper quality and the way the writing and the pics sequence were.

7 March 2026
Remember When logo

Reply from Remember When

Thank you so much! 😊 We’re really glad you liked the overall experience - means a lot to us 💛

Rated 5 out of 5 stars

It's such a great idea

It's such a great idea. Helped me really capture my baby's first year. It's so easy and convenient with great prompts. Loved the whole experience and my book. Will cherish it forever.

19 February 2026
Unprompted review
Remember When logo

Reply from Remember When

Thank you for your beautiful words.

We’re honored to have been part of preserving such meaningful memories you’ll cherish forever 💛

Rated 1 out of 5 stars

Not soo satisfactory.

The experience wasn’t very satisfying. The print quality makes photos look dull, and the automated system limits customization. The entire image couldn’t be fitted into the specified size. It feels quite restrictive.
The QR code feature for saving videos is the only highlight. Overall, it doesn’t feel worth the price.

6 February 2026
Unprompted review
Remember When logo

Reply from Remember When

Thank you for your feedback, we’re sorry this didn’t meet your expectations.

We do try to keep the experience simple and guided rather than offering extensive editing tools, so it’s easy to create something meaningful without complexity.

That said, we truly appreciate your inputs on print quality and will keep working on improving it. We’d also be happy to help if you’d like us to take a closer look at your book.

Rated 5 out of 5 stars

Amazing experience .

Amazing experience .
My baby’s book turned out to be superb.
I was going through postpartum depression but the team was so supportive and understanding .
I can’t thank them enough

8 November 2025
Remember When logo

Reply from Remember When

This is incredibly special to read.

Sending you lots of love, and so happy your book turned out the way it did 🤍

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look