Very polite, understanding and gave me good help. Due to diffucult economic situation I could not pay re:member the credit I had used when i Was laid off work and didnt get ANy salaries and am late wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When you call a company as a private individual, you are almost always in a bad mood. The call is often because something has gone wrong. When you hang up, you are usually in an even worse mood. I... See more
Company replied
Because of my personal workproblems (i lost my work) i could not pay what i was supposed to and i realy hated that. But now when it is solved i experienced a good and calm conversation with a friendl... See more
Company replied
Very polite and helpful support, working in the service industry it's easy to tell when people are enjoying their work and that goes for the 3 different people I was in contact with during the day! 😊... See more
Company replied
Company details
Written by the company
re:member erbjuder både kreditkort och privatlån. re:member handlar om dig och dina behov. Det handlar om att du ska ha tillgång till innovativa betalnings- och finansieringslösningar som ger dig valfrihet och kontroll, men som samtidigt gör vardagen enklare. Sedan starten har vi erbjudit moderna betalningslösningar för ett aktivt liv. Och det kommer vi fortsätta med. Du bestämmer själv vilken lösning som passar dig bäst, hur du vill betala och vad som är viktigt för dig.
Contact info
Klarabergsgatan 60, 111 21, Stockholm, Sweden
- 0771-15 00 15
- remember.se
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bra service
27 December 2023
Unprompted review
Reply from re:member Sverige
Hej Freddy!
Det glädjer oss att du är nöjd med servicen du fått. Tveka inte på att kontakta oss igen om det behövs. Vi önskar dig en god fortsättning!
Hälsningar,
Tais re:member
Im greathfull for understendig of my…
Im greathfull for understendig of my sitoation and help i gott
6 December 2023
Unprompted review
Reply from re:member Sverige
Hi Muris!
We are grateful for you taking the time to leave us this kind review. Do not hesitate to contact us again if needed.
Kind regards,
Tais re:member
A very quick and polite handling you…
A very quick and polite handling you are the best!
30 November 2023
Unprompted review
Reply from re:member Sverige
Hello Christer!
We really appreciate you taking the time to share your rating with us. We are here for you anytime.
Kind regards,
Tais re:member
Got it so well explained to me
Got it so well explained to me, he was very kind and patient. Highest score!
27 November 2023
Unprompted review
Reply from re:member Sverige
Hello Jea!
Thank you for the kind review, we will make sure that the agent you have been in contact with sees this who will be very happy.
We wish you a nice day!
Kind Regards,
Bianca re:member
Reply from re:member Sverige
Hello Pellan!
Thank you for the review. We are always happy to help and you are more than welcome to contact us again when needed.
Have a nice day!
Kind Regards,
Bianca re:member
This bank gives you solution when you…
This bank gives you solution when you are in a hurry. They are unique because comparing with other banks this bank is an exception. Other banks dont care about your situation.
Excellent experience. I recommend this to everyone.
15 November 2023
Unprompted review
Reply from re:member Sverige
Hello Pio!
Thank you for the review and for recommending us. We are always happy to help and strive to give the best customer service as possible. Do not hesitate to reach out again in future inquiries.
Kind Regards,
Bianca re:member
Correct information!
14 November 2023
Unprompted review
Reply from re:member Sverige
Hello Isabel!
Giving correct information is one of the most important thing for us. Welcome to contact us again if needed.
Kind Regards,
Bianca re:member
Quick and helpful customer service
Low waiting time to be connected to an agent, and a very helpful agent (Jacob) when coming into the call. Gave me clear precise information on the questions I had, and in general, very friendly. All round good customer service 👌
7 November 2023
Unprompted review
Reply from re:member Sverige
Hi Mr Cassidy!
Thank you for your kind review, it makes us happy that you had a good experience with us.
Jacob is very grateful for your kind words.
Kind regards,
Tais re:member
So grateful and Pleased with the…
So grateful and Pleased with the understanding and concern
6 November 2023
Unprompted review
Reply from re:member Sverige
Hello Cecilia!
We are glad that you are pleased with us and have received the help you needed. We are always happy to help and you are more than welcome to contact us again in future inquiries.
Kind Regards,
Bianca re:member
Nice customer service
2 November 2023
Unprompted review
Reply from re:member Sverige
Hello!
Thank you for the review. You are always welcome to contact us again if needed.
Kind Regards,
Bianca re:member
Yes it was good
27 October 2023
Unprompted review
Reply from re:member Sverige
Hello Marvan!
We are always happy to help you, feel free to contact us again if you have future questions.
Kind Regards,
Bianca re:member
Great service and nice people
26 October 2023
Unprompted review
Reply from re:member Sverige
Hello Majken!
It makes us very happy to hear that you have had a good experience with us. We are always here for you and happy to help.
Have a nice weekend!
Kind Regards,
Bianca re:member
The agent was pleasant and gave me a…
The agent was pleasant and gave me a good alternative to my bills. Thank you.
29 September 2023
Unprompted review
Reply from re:member Sverige
Hello Althea!
Thank you for contacting us. We are always happy to help and will forward your kind words to the agent you have been in contact with.
Kind Regards,
Bianca re:member
Knowledgeable
26 September 2023
Unprompted review
Reply from re:member Sverige
Hello Lars!
Thank you for your review. We wish you a good week.
Kind Regards,
Bianca re:member
Was met with kindness and patience
Was met with kindness and patience. The conversation and help was informative and helpful.
28 September 2023
Unprompted review
Reply from re:member Sverige
Hello Elisabeth!
Thank you for your kind review. We are always happy to help and you are more than welcome to contact us again for future inquiries. We wish you a nice weekend!
Kind Regards,
Bianca re:member
Very helpful
22 September 2023
Unprompted review
Reply from re:member Sverige
Hello Momodou!
Thank you for your review. We are glad that you received the help you needed and you are always welcome to contact us again when needed.
Kind Regards,
Bianca re:member
Nice helpful people.
20 September 2023
Unprompted review
Reply from re:member Sverige
Hello Staffan!
Thank you for your kind review. We are always happy to help you. Have a nice day!
Kind Regards,
Bianca
Amazing service.
19 September 2023
Unprompted review
Reply from re:member Sverige
Hello Patrik Nils-Henry!
We are happy to hear that you are pleased with our service. Do hot hesitate to contact us again when needed.
Kind Regards,
Bianca re:member
Reply from re:member Sverige
Hello Augustina!
Thank you for your kind rating, we wish you a great weekend!
Kind regards,
Oskar re:member
Great respons
5 September 2023
Unprompted review
Reply from re:member Sverige
Hello Gert!
We are happy to hear that you had a pleasant encounter with us, we wish you a nice weekend!
Kind regards,
Oskar re:member
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