relaxacare.ca Reviews 145

I have bought a few products from relaxacare and each order was handled professionally and arrived on time. I will continue to purchase from them. Great prices and great products!

Love my sauna! Best price and great service. Sales people were very knowledgeable and order went smoothly. Very happy and would highly recommend

I purchased a Sauna from Relaxacare and it arrive within 3 days, set up by David and Carter and it was an absolute amazing experience. Both were kind and patient with my all my questions so I would totally recommend the White Glove service.

I had been shopping around for months going to different places and the experience was abysmal at best. Relaxacare answered all of my questions and tailored the sauna and purchasing experience to what I was looking for and I am not ready to purchase my massage chair and wouldn't go anywhere else.

Relaxacare Burlington store provided me with outstanding service and unconditional support with my purchase of a Costway 2 person sauna. The sales team headed by Alyssa and staff were professional, pleasant and well informed regarding that product. They were instrumental in making our decision to purchase from Relaxacare. Ryan in tech support is to be commended for his excellent knowledge and persistence in helping to resolve an issue we had with one component. He doesn't have the words "give up" in his vocabulary. Thanks to all the staff involved in making our purchase such a pleasant experience. Well Done, Burlington store team!!!

Loved it! Great product! Lovely reps!

Amazing amazing. The service was wonderful.

Great experience

Great service and I am really enjoying my massage chair. Will buy from here again.

Knowledgeable staff. I can see that they are passionate about quality, health products and a good experience. Definitely worth the trip to see them in person.

Absolutely incredible experience with relaxacare, we couldn’t be happier with our sauna.

Hands down, Relaxacare is the best wellness company in the business. Starting with Customer Service. Jason and his team care for you right from the start. Thoughtful, knowledgeable, and they have the best prices on massage chairs, saunas and essentially anything in the wellness space. I wouldn’t go any where else for my wellness products.

I got my sauna at Relaxacare. It was the best price and we love it! Got it on time and it looks great in our home. Everything went very smoothly and people were very helpful and informative. I would highly recommend them.

Great product, great service. I love my massage chairs!

Bad service....They delivered a broken sauna when I call them for refund or replacement they stopped replying me. I think most of their google reviews are fake.

NEVER ! Never ! never buy from Relaxacare . Bought a massage chair paid advance - never delivered scammed me out of my money.

Big scammers ! Plus no answers what a fraud company this guy is running ..

I know some customers that faced the same issue .

Love my massage chair! The team at Relaxacare is amazing. Highly recommend!

Jason, Alyssa and Laurie are the most amazing people. They genuinely care about you and your needs when it comes to making a decision on your sauna or massage chair.

Getting a Costway massage chair has changed my life! I recover faster from my workouts, I sleep better and my stress levels are lower than ever before!

The whole process of ordering, setting up my delivery and getting white glove service was seamless and very easy! I also take comfort in knowing that my purchase is fully protected by their awesome warranty.

I had a great experience with Relaxacare. Jason and Alyssa genuinely care about their customers and were incredibly supportive throughout my decision to purchase a sauna. Their knowledge of the products made the entire process easy and stress-free, and it was clear they truly stand behind what they sell.

The installation and service team were equally impressive — very knowledgeable, professional, and efficient. Everything was explained clearly, and the setup was done with care and attention to detail.

I highly recommend Relaxacare to anyone considering a sauna or wellness product. Excellent service from start to finish.

After shopping around, I realized how big of an investment a massage chair can be. I had a friend who purchased a massage chair from Relaxacare and recommended that I take a look. I visited the store and explained that I was concerned with reliability and longevity of the brand vs some of the other stores are newer and worries they won’t exist in a year or two. I was informed that Relaxacare has been in business over 10 years and that I can call in 1-2-3 years knowing my purchase is protected. This was a big relief after having visited a number of smaller stores that looked like they just opened or looked like they were a bad month from going under. I’m very happy with the my purchase, the staff and the great warranty.

During the purchase portion of my transaction, the sales person was very approachable and knowledgeable about the products .We had an initial phone call which was informative annd helped us choose the right product for us. Follow up texts were quick and answered all questions. Arranging a delivery was great. The initial date of delivery was a couple weeks away, however customer service stayed on top of things and managed to reschedule within a couple days due to a cancellation. I will use this company again.