I debated between a used Candela Gentle Pro Series and a new Rejuva Fresh InviSmooth Diode Laser. Having used both in the past, I knew both were high quality with fast results. However, when I surve... See more
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Review summary
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Been using the FlowWave FOCUS Shockwave Therapy Machine, and it has been a big profit maker for any business. What really stands out to me is the build quality. You can immediately tell it was develop... See more
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Ordered the Adonis 40k 6 in 1, for home use. Watched lots of videos on how to use. Installation was easy, thanks to rejuvafresh automatically sending Installation and how to use videos. The... See more
Company replied
I've been happy with the machine performance and the impact the treatments have had on our business growth. Without Rejuva Fresh we would have had to limit our options and get only one crazy expensive... See more
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Company details
Written by the company
💎 Professional cutting-edge aesthetic devices for body contouring and skin rejuvenation. Whether you are medspa, clinic, hospital, salon, fitness facility or direct consumer, we have the machines you need to achieve fantastic results. Exclusive technology, with FDA, Medical CE, TGA for many devices. Comprehensive Support is Included: Advanced Training Program, Free USA & Worldwide Delivery, Free Listing on Clinic Finder Map, Marketing Materials, 3 Year Warranty and USA Service Center.
Contact info
551 Red Bridge Road , 04605, Ellsworth , United States
- 1-(800)-249-1310
- Info@rejuvafresh.com
- rejuvafresh.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Would recommend
Communication is excellent; I never had to wait more than 1 day for a call back or email response. They emailed me a manual, links to youtube videos on how to use it, and did a one-on-one training on zoom. I was super late to the training, but they didn't rush me through it or make me reschedule.
They make you do an unboxing video in order to get the warranty, so definitely don't open the box until you're recording!
I got the 40k 6 in 1 cavitation machine. The RF body handle doesn't seem super strong, but if I go slow enough, I can feel the heat. The cavitation handle seems good: I wasn't able to comfortably turn the power up to 100%, so I assume it's strong enough to be effective. The RF vacuum is crazy powerful. It got hot and had strong suction even on the lower power levels.
10 December 2025
Reply from Rejuva Fresh
Hi Laura,
Thank you for taking the time to share such a detailed 5-star review. We’re glad the communication, manuals, videos, and one-on-one Zoom training were helpful and that the session felt thorough and unrushed. Your feedback on the Adonis™ 6 in 1 Cavitation Machine for Fat Blasting is truly appreciated.
Regarding the RF body handle, what you noticed is actually expected behavior. The RF energy is designed to build heat gradually, which is why slower, continuous movement with proper gel allows the warmth to develop more effectively rather than feeling intense right away. Many users find this provides a more comfortable and controlled treatment while still delivering results.
We also appreciate you mentioning the unboxing video requirement so others know what to expect. We’re always here to support you and wish you continued success with your treatments.
Reply from Rejuva Fresh
Hi Paula,
Thank you for the 5-star review. We appreciate the opportunity to work with you and are glad the experience has been a positive one. If you ever need anything moving forward, we’re always here to help.
I'm so thankful we found Rejuva Fresh
Very happy with our 18 in 1 Hydra Spa and with the customer service. Frankly it was time for an upgrade, and I'm so thankful we found Rejuva Fresh. Our previous hydro dermabrasion machine (from another company) had been quite expensive and just not worth fxing for the third time. Instead of paying fix that other machine we invested in the new Rejuva Fresh machine that's so much more advanced. The results are fantastic, and I already have my eye on couple other Rejuva Fresh machines we may just be adding very soon!
12 December 2025
Reply from Rejuva Fresh
Hi Ashley,
Thank you for the 5-star rating. We’re excited to hear how happy you are with your 18 in 1 Hydra Spa and that the upgrade has been such a great move for you. It’s wonderful to know the results are already standing out and that your experience with our team has been positive. We also love hearing that you’re already considering adding more Rejuva Fresh equipment. If you ever need assistance, feel free to reach out anytime.
Everyone is very nice and helpful in…
Everyone is very nice and helpful in answering all my questions. They do their very best to get me the best deal possible.
5 December 2025
Reply from Rejuva Fresh
Hi Jeremiah,
Thank you for the 5-star rating. It’s great to hear our team was able to answer all your questions clearly and help you find the best value options for your order, including the PicoPretty® Picosecond Laser. If you ever need assistance, would like to schedule your training, or need marketing materials, you can reach us at hello@rejuvafresh.com or 1-888-436-3120.
Great company and machine so far
Sales rep Angelo was friendly and answered extensive questions. Machine was well packaged and appears well made. Customer service reps reached out after purchase to ensure there were no issues.
13 December 2025
Unprompted review
Reply from Rejuva Fresh
Hi Teresa,
Angelo appreciates your kind feedback and the chance to answer your questions. We’re happy to hear your machine arrived well packaged and that everything has met your expectations so far. If you ever need anything or have questions moving forward, you can reach us at hello@rejuvafresh.com or 1-888-436-3120. Thanks again for your 5-star review.
Fast response
Fast response. Explanation of all my issues in details. Good customer service and support
6 December 2025
Reply from Rejuva Fresh
Hi Regina,
Thank you for the 5-star review. We’re glad our team was able to respond quickly and explain everything clearly. Providing clear, reliable support is always a priority for us. If you ever need anything moving forward, you can reach us at hello@rejuvafresh.com or 1-888-436-3120.
Great Experience
Easy delivery, securely packaged items, good quality ultrasonic cavitation device and portable ems machine! So far, happy with my results.
27 October 2025
Unprompted review
Reply from Rejuva Fresh
Hi Alejandra,
Thank you for the 5-star review. We’re glad to hear everything arrived securely and that you’re happy with the quality of both machines. It’s great to know you’re pleased with the results so far. If you ever need support or have questions as you continue using them, we’re always here to help.
Happy customer right here
My order was processed the same day and shipped promptly with a tracking number. I also appreciated the quick response to my email inquiry, demonstrating excellent customer service. Cant wait to receive my order. Thank you guys
10 December 2025
Unprompted review
Reply from Rejuva Fresh
Hi Cris,
Thanks so much for the 5-star review. It’s great to hear your order was processed and shipped right away, and that our team was able to assist you quickly by email. We hope you enjoy your new machine once it arrives. If you ever need anything, we’re always here to help.
Client support success
Customer support at Rejuva Fresh sorted out the problem regarding Black Friday price discount and arranged an immediate refund of the amount . Thanks for your support without delay
9 December 2025
Unprompted review
Reply from Rejuva Fresh
Ok, sorry to hear this, A. Mav. And do cheer up, please! Rather than feel frustrated, allow me to make a suggestion - you can proactively contact our client support (by chat, phone or email) to assist you with a solution. If you’re a client of Rejuva Fresh, we’re available for you all the time and happy to help.
By the way, we’re actually scratching our heads here, because the special 20% off code has been posted live on every page of our website rejuvafresh.com since Black Friday (more than 2 weeks already). There is a bold announcement bar on the top of every page on the website. The promo code is clearly posted, and has been continuously. Anyway please do contact client support.
The service training and prompt…
The service training and prompt shipping have been great.
1 December 2025
Reply from Rejuva Fresh
Hi Kerry,
It’s great to hear that both the training and shipping experience have been working well for you. We appreciate you taking the time to share your feedback, and if you ever need assistance, our team is always here at hello@rejuvafresh.com or 1-888-436-3120. Thanks again for your 5-star review.
I got all my questions answered by a…
I got all my questions answered by a professional. Best ownership experience Ive ever had so far.
30 November 2025
Reply from Rejuva Fresh
Hi David,
Thanks for the 5-star review. We're glad to hear your questions were handled clearly and that the overall experience has been such a good one for you. It’s great knowing your PERFECT SHAPE® NEO Body Sculpting Machine 5 in 1 is off to a strong start as well. If anything comes up, you can reach us anytime at hello@rejuvafresh.com
or 1-888-436-3120.
Emshape Neo Fit -Expecting visible results? This model won’t deliver
I purchased the Emshape Neo Fit without RF and used it consistently for two months. In my case, I have not seen any visible results. The device produces only very subtle contractions, without external muscle movement, unlike other EMS equipment I’ve seen online.
Customer service was responsive and professional. They investigated thoroughly and confirmed with the factory that very slight coin movement (coin test) and subtle contractions are considered normal performance for this model. This means the device is designed for moderate, comfortable stimulation, not for visible results.
If I had known at the beginning that this model provides only subtle stimulation without visible outcomes, I would not have bought it.
For personal use, this may suit someone looking for gentle sessions. However, for those expecting visible outcomes or planning to use it in a business setting (such as body‑remodeling salons), I believe this equipment will be disappointing and a poor investment.
Update: after the company's reply.
While I appreciate the reply, I would like to clarify that my concern is not about failing to consult, it is about the equipment not meeting the expectations set by Rejuva Fresh’s marketing. Customers should not be made to feel at fault for trusting advertised claims.
When I purchased the EMShape Neo Fit, the product specifications did not mention that a consultation was required before ordering, and no one advised me of this at the time.
I was surprised to be described as a “stronger individual.” I am in my 50s and have never done bodybuilding or fitness training before.
From the very beginning, I raised concerns about not feeling strong contractions. Following Rejuva Fresh’s own advice, I used the most advanced programmes (automatic M5 at 100% intensity and manual mode with all parameters at maximum). Despite this, I did not experience visible contractions or results.
Other customers have reported that even at lower intensities they felt contractions that were too strong, which makes my experience very different.
Unfortunately, even after training and repeated use, the outcome has not changed. I am disappointed, as I expected visible results and stronger performance from the equipment.
In conclusion, despite following all instructions and using the highest settings, the device delivered no visible results. It did not meet the advertised expectations and represents poor value for the cost.
I'm extremely disappointed.
6 December 2025
Unprompted review
Reply from Rejuva Fresh
Adriana, thank you for taking the time to share your thoughts and feelings about the EMShape neo fit! For sure it’s helpful for others to know of your experience and perspective.
And please allow me to emphasize to all readers that, when investing in a piece of equipment, whether EMS body sculpting, a laser or any professional aesthetic equipment, we highly encourage a consultation prior to ordering. A consultation with one of our product advisors by phone and/or a virtual demo is available Monday-Friday.
Emshape neo fit is currently our entry level device with a more budget friendly upfront investment cost. The electromagnetic strength rating of EMShape is 3 (on a scale of 1-10, with 10 being the strongest). Of course Rejuva Fresh has many models with maximum electromagnetic output that’s several times stronger and deeper than that on the emshape neo fit. Generally, for more active stronger individuals we recommend a machine with a rating of at least 5. Or you can also go for one of our EMShape level 9 or 10 machines if you want the strongest in the marketplace.
All this being said, allow me to also remind everyone that with high intensity focused electromagnetic treatments, patients can expect to feel some results, like increased firmness, right after a session, however significant results will typically show up around 6-8 weeks after completing the full series (typically one month of 8 sessions) as your body continues to build muscle and burn fat. Most of our machines include radio frequency which helps to burn fat as well, although the EMShape Neo Fit is focused on electromagnetic treatment.
And finally Adriana, if I may suggest, it could be beneficial to participate in an additional complimentary training session to help optimize performance. Our specialists will develop a targeted treatment protocol to enhance your clinical outcomes.
Very helpful staff
Very helpful staff! Machine came packaged securely and in excellent condition. We ordered the 7-in-1 hydrafacial machine and it provides great results!
5 December 2025
Unprompted review
Reply from Rejuva Fresh
Hi MB,
Thank you for your 5-star rating. We’re glad to hear your Rejuva Fresh 7 in 1 Professional Hydro Dermabrasion Machine Upgraded arrived in excellent condition and is delivering great results for you. If you ever need support or have questions, feel free to reach out anytime at hello@rejuvafresh.com
or 1-888-436-3120.
There was a shipping issue with the…
There was a shipping issue with the straps for my device and they fixed it right away.
4 December 2025
Unprompted review
Reply from Rejuva Fresh
Hi Kuuipo,
Thank you for the 5-star review. I’m glad our team was able to take care of things for you right away. If you ever need anything moving forward, we’re always here to help.
Super long lasting results
Super long lasting results, we love InviSmooth! You can easily covers a large body area in no time.
27 November 2025
Reply from Rejuva Fresh
Hi Len,
Thank you for the 5-star review. We’re really glad to hear how impressed you are with the long-lasting results and how efficient the InviSmooth system has been for larger body areas. Feedback like yours is especially helpful for others considering professional hair removal technology, so we appreciate you taking the time to share it. If you ever need anything, including marketing materials to support your services, feel free to reach out and we’ll be happy to help.
In love
They have amazing customer service and will answer any questions or concerns you have within an hour (if on weekday) and trust me, I’ve asked a lot of questions. I absolutely love my machine. I have used it twice so far and already see a huge difference. I am in love.
20 November 2025
Unprompted review
Reply from Rejuva Fresh
Hi Brandi,
Thank you for the 5-star review. We’re happy to hear how quickly our team has been able to assist you and that you’re already noticing such a big difference after just a couple of sessions. It’s wonderful to know you’re enjoying your machine so much. If any questions come up as you continue using it, feel free to reach out at hello@rejuvafresh.com or 1-888-436-3120.
Very professional and efficient
They always reply fast, and they are always working to help us succeed. I'm delighted we discovered Rejuva Fresh. We are already using of their machines from them and planning to invest more this year coming.
27 November 2025
Reply from Rejuva Fresh
Hi Erica,
Thank you for the wonderful 5-star review. It’s great to hear how helpful the team has been and that the quick support has made a difference for you. We’re glad your current machines are serving you well, and we truly appreciate your confidence in us as you plan future investments. If you ever need assistance or marketing support along the way, we’re always here to help.
Game changing
It's such a great pleasure I get from helping clients attain their goals and become more confident in their own bodies! Rejuva Fresh machines have been a game changer for all of us.
26 November 2025
Reply from Rejuva Fresh
Hi Frankline,
Thank you for the 5-star review. It’s inspiring to hear how much your clients are benefiting and gaining confidence, and we’re glad your Rejuva Fresh machines have played a meaningful role in that. If you ever need anything to support your services, feel free to reach out anytime at hello@rejuvafresh.com or 1-888-436-3120.
I ordered the7D HIFU machine for face…
I ordered the7D HIFU machine for face and body. I received it quicker than was promised. It was packaged and shipped carefully. I scheduled my training with Norman. He was an excellent trainer. He followed up with emails to ensure I was confident with the machine. After the first session, I saw immediate, personal results. This is the 2nd machine I have purchased from RejuvaFresh
13 November 2025
Unprompted review
Reply from Rejuva Fresh
Hi Albina,
Thank you for the fantastic 5-star review. We’re really glad to hear how much you’re enjoying your Rejuva 7D HIFU system and that both the ordering process and customer care have been such a positive experience for you. We truly appreciate your trust in Rejuva Fresh. If you ever need anything at all, including marketing support, we’re always here to help.
This company has some best devices from…
This company has some best devices from professional brands that are known for their quality and performance. The website is set up so good that it makes ordering easy and their customer service is top notch they are very helpful I would not go to anyone else but here thanks Rejuva Fresh for everything I’m in love with your equipment and your service 👏🏼👏🏼👏🏼👏🏼💯
24 November 2025
Unprompted review
Reply from Rejuva Fresh
Hi Albina,
Thank you for the fantastic 5-star review. We’re really glad to hear how much you’re enjoying your professional equipment and that the ordering process and customer care have both been such a good experience for you. It means a lot that you trust Rejuva Fresh as your go-to. If you ever need anything at all, including marketing support, we’re always here to help.
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