Reitmans Reviews 67

My recent visit was nothing short of amazing. I was looking for a few essentials to refresh my wardrobe, and I was thrilled with the variety available. The store had everything from trendy basics to standout statement pieces. I was especially impressed with the attention to detail in the clothing. The stitching and finishing were impeccable! The staff was also incredibly friendly, offering suggestions that helped me put together some fabulous outfits.

The clothes look pretty good on the online page, even in store, but when you take a close look, it’s so cheaply made it’s pathetic. I had pants the the in seam were in the middle of the leg, tops that were poorly sewed ect. You name it I had it. Washed a pair of pants, they shrunk ! Couldn’t wear the any more. I would never buy from reitmans again, and the price they charge for this garbage it ridiculous. Slave Labour, and cheaply made ! 😡😡

I like their clothes but their website is actually the slowest one in existence. Its sooooooo frustrating! And if crashes every time I click on my wishlist and I reached out for help and they were like *shrug*

I went to pay for the tops i had picked out and the lady in front of me had some merchandise on the counter and she was on the phone talking about what else to buy, meanwhile the cashier is letting the lineup build up behind me. Then the customer told the cashier she was going to get something else and left her things on the counter. The cashier ignored us customers standing in line. I asked her if she could get someone else to come up to process my purchases. She said no, everybody is busy. Meanwhile I'm standing waiting on this woman to come back and finish her purchase. I was furious and came close to leaving without buying anything. I asked the cashier again if someone else could come up and help out since she was holding up me and others while the woman was still browsing. This cashier obviously doesn't know that you can't keep customers standing in line while she's allowing this woman to go shopping. Never seen this before, totally disgusted and not in a hurry to return.

Do not accept a gift card for returns!!!
I had lost the receipt for my purchase, so was offered a gift card for the original purchase price. When I attempted to pay for my next purchase with the gift card, it was not accepted. 😖. Not online or in the store!
I have made many telephone calls and sent several email messages. We are now over two weeks into this process and I am still holding a useless gift card with a credit balance of $78.29. Very unhappy!

16 emails back and forth after my initial purchase. 1st package never delivered. 2nd package never delivered. Total scam!! DO NOT ORDER FROM THEIR WEBSITE!!!

Reitman's has ruined the Hyba Capris ,there is no zipper pockets and now have slit pockets. So every time you sit down you lose what's in the pockets. The material is thinner . What a shame they have decided to change the hyba capris ,I use to buy 2 pair at a time now I wont buy any. If I could have given this review a zero I would have. please make this better.

I ordered a number of items. One of these being from their affiliate company?
Even though everything falls under Reitmans and was captured through the same website, order, etc.
I tried to return this item but have gotten no where.
The store front refuses to accept responsibility saying that it’s a sister company, but they don’t accept or handle returns. I did contact the website which again is on the Reitmans page but it isn’t Reitmans according to them.
I sent emails and received 3 replies over weeks saying my request for refund was received and not to resubmit. Now this week I received another email saying that the request is closed! No opportunity to send a reply email or speak to a real person.
Awful

Package was lost in the mail. Got email from shipping company and everything. 3 days shy of a month and I still have no received my refund. About to contact my credit card company for a charge back. Ridiculous

Placed an order last week for in store pick up. Never heard from them until today. Got notified that my order got cancelled because I did not pick it up!!! Tried to talk to customer service, girl said "we can't do anything about it" and hung up!! Will never shop there again. Disgraceful!

Urban capris use to have a zipper pocket ,NOW they have a slit pocket and when you sit down ,your keys,wallet ect fall out. What a shame please make them with a zipper pocket again.Why Reitmans did you destroy the capri ? I usually buy 3 pair now I have to shop some where else. Fail

I came to the store to return the dress I bought. The woman in the register checked the dress and asked the reason for returning the dress and told her that it didn’t seem to suit the event. To my surprise, she told me she couldn’t accept the dress since it looked like it had been worn for more hours. I told her that the only time it was worn was the moment I fitted the dress in the dressing room. I was hurt and embarrassed about how she accused me of wearing the dress for more hours. I was telling her with all honesty and she didn’t believe me. Customers saying the truth like me shouldn’t be treated that way.

With the humiliation and disappointment I felt, I would never visit the store again and would tell my friends to not buy clothes there. It was indeed an unpleasant experience.

The quality of the clothes has gone downhill. I spent over 500 online this month buying clearance items for my elderly Mother and myself. The amount of time I had to spend traveling to a physical store to return items was ridiculous. The sizing is way off. Some large items fit like a 1X and some fit like a med. I bought items that were a perfect fit with a bit of room to breathe that shrunk up significantly when washed before use. In cold water, gentle cycle and hung to dry. The jewelry is garbage. Worse than dollar store stuff. Yet it is advertised as being a high price marked down 90 percent. I was in complete shock when I opened my parcel. I ordered sunglasses that fell apart in 3 weeks. All items in clearance but not cheap.
The staff at each store I visited were amazing and helpful. BUT the products are very very poor cheap quality. I wasted so much money on trash that can not be used or used only a few times. I tried many times to post an honest review on the Reitmans website but the review was rejected. The items we kept lasted 1 wash. I consider the positive reviews, the photos, and the descriptions posted on the site to be false advertising. I bought based on the 5 star reviews only to be sold cheap garbage.

I sent a request for return 5 days ago and haven't received a response. They only asked me the reason for the return and then went silence again. It was a horrible experience. I'm unable to return the articles and still waiting for a resolution.

We had an awesome experience at the Woodbridge Reitman location. Maria and Franca were amazing, pleasant and very helpful. They both took the time to help me find a top for my daughter Chiara. They gave us many options and it made it easy for us to decide. We will be back and I will make sure to tell my family and friends. Thanks again to your staff, they where great.

I received an email from 'info @careers-reitmans.com' on January 24th, 2024 regarding scheduling an interview for the position of 'DATA ENTRY CLERK. In Reitmans Canada. Subsequently, I received an interview call on January 25th, 2024 from the mobile number +1 7058811895. Following the interview, I received an offer letter on January 26th, 2024, from the email address 'hr @career-reimans.com,' instructing me to sign the contract and return it to them. I compiled and sent the signed contract on January 29th, 2024.

Later, I received an email from the same address, 'hr@ career-reimans.com,' requesting me to proceed with my home office setup. The email instructed me to add ‘Gabrielle Desrosiers’ from the setup IT department via their company's secured staff management gateway and provided a link for further instructions: 'https://reitmanslimitedcanada .bitrix24. com/? secret=qeqb1dmk.'

On January 30th, 2024, I followed the link, created my user ID, and contacted Gabrielle Desrosiers as instructed. She requested my ID proof and bank void cheque through chat, which I provided along with email and mobile no and address details. However, when she asked me to send an email to 'techs.insights @proton.me,' I did not comply.

Subsequently, on February 1st, 2024 st night time, an unauthorized transaction of $3969.11 CAD was deducted from my account with the reference of cheque #577 from my Scotia bank account. I did not authorize this transaction and believe it to be fraudulent. I promptly reported this incident to Fort St. John British Columbia police station as well as to scotia bank. Be aware of these job scammers.

Amazing service last Friday, January 19th, from Sheila at your Shawnessy location, Had not been in Reitmans for almost two months, and as always, it was awesome to see Sheila and interact with her. She chose gorgeous sweaters asnd accessories and in my estimation, she is a credit not only to this store but also Reitman's in general. Definitely goes above and beyond the extra mile to ensure excellent customer service. Many thanks Sheila and will see you again very soon. Fond regards Cindy

I made an order online on Sept 15, 2023. The full order amounted to $48.84. I was charged $7.95 shipping. I was short the required $49 purchase to receive free shipping. I was 16 cents short on my order to receive free shipping thinking the shipping was free. I made a call requesting a credit for the $7.95 shipping charge. I did explain that I thought it petty of the company to have charged me this. I had just made a purchase of $298.22 on Sept. 23. Because I was refused the credit I asked for I will
Return all of the purchases I made this month. I don't need anything bad enough to keep the merchandise after being treated this way.

What I don't understand is Reitman Hyba urban capris you have now made them with two slit pockets with a zipper pocket so when you sit down they bulge out that's a fail. You had really nice Hyba urban straight leg pants and decided to stop making them and went with slim leg and that's a fail. Stop making FAILS and leave the capris alone people loved them the way they were . I used to spend a lot of money now I don't ,stop changing the hyba . They use to be the best now they are really cheap looking.

Visited 1 of their stores in Montreal (Carrefour Angrignon) and this nice sales associate assisted me in ordering the dress ,with Free home delivery, as I needed a # size not available in store..no fuss..friendly service..great price compared to other stores..parcel/dress was delivered Free..' Pronto '= quick..2 days after not counting Sunday...fits great..I've been a customer with Reitmans since the mid 80's= almost 40 years ..miss their cute "ensemble " : skirt& top..please bring it back..