While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Kadim was amazing. He responded promptly to my inquiry and followed up with me at every step. He is very honest and trustworthy, which is so refreshing these days - especially when you can't see the p... See more

Company replied

Rated 5 out of 5 stars

These guys keep their promises and are worth every penny. I had an old account that I forgot about that was deactivated and now threatened my new Amazon business. They helped my reactivating that old... See more

Rated 5 out of 5 stars

Our Amazon Germany account was deactivated due to a technical error (one of our suppliers neglected to mention a change in ingredients of a product we were listing). We battled with Amazon Customer Se... See more

Company replied

Rated 5 out of 5 stars

Reinstate AMZ helped us massively with appealing 4 Amazon Violations and we gained a rapid turned around. A 5* Service from Kadim. Would recommend to anyone who requires this service. Value for money... See more

Company replied

Company details

  1. Business to Business Service

Written by the company

Reinstate AMZ is a specialist Amazon risk and compliance firm helping sellers protect their accounts, resolve enforcement issues, and move forward safely. While we are well known for account reinstatement work, our approach goes beyond recovery. We guide sellers through governed growth and safe scaling, prioritising compliance, risk control, and long-term account stability over short-term wins. Every engagement starts with understanding risk and approving the right path forward.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team took the time to review

The team took the time to review the root cause, clarified exactly what Amazon was requesting, and guided us through the correct compliance and evidence process. The focus wasn’t just on getting the ASINs reinstated, but on ensuring we were properly ungated and aligned going forward so the issue wouldn’t repeat.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

We ran into an issue where several

We ran into an issue where several ASINs were suppressed due to ungating and documentation requirements we didn’t fully understand at the time. Previous attempts to resolve it on our own only made the situation more confusing.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

The most effective remedy for Amazon…

The most effective remedy for Amazon sellers having problems with policy infringements. Their expert staff knows the ins and outs of Amazon's policy and the best ways to appeal a decision. I was able to quickly fix the problem and go back to work with their help. Strongly suggested!

27 May 2023
Unprompted review
Reinstate AMZ logo

Reply from Reinstate AMZ

Thank you for taking the time to share your experience.

We appreciate your feedback and are pleased that our team’s understanding of Amazon’s policies and appeal requirements was helpful in resolving the issue. Policy-related cases require careful analysis and a disciplined approach, and we’re glad our structured process supported a successful outcome.

Thank you for your recommendation

Rated 5 out of 5 stars

I recently used Reinstate Amz to address…

I recently used Reinstate Amz to address some issues with inauthenticity on my Amazon account, and I must say they did a fantastic job. Their team was highly knowledgeable and thorough in identifying and removing any unauthorized or counterfeit products. I appreciate their loyalty to upholding the authenticity of sellers* products on the platform. Would use again in the future for sure!

29 April 2023
Unprompted review
Reinstate AMZ logo

Reply from Reinstate AMZ

Thank you for sharing your experience.

We appreciate your feedback and are pleased that our team’s approach to policy compliance and authenticity issues was helpful. Matters involving inauthenticity require careful investigation, clear documentation, and strict alignment with Amazon’s requirements, and we’re glad our structured process supported a positive resolution.

Thank you for your trust in Reinstate AMZ. We appreciate the opportunity to assist and your willingness to work collaboratively through the process.

Rated 5 out of 5 stars

Amazing service by Kadim

Amazing service by Kadim. Reinstated my account after having tried multiple appeal attempts. Definitely would recommend!!

1 November 2022
Unprompted review
Reinstate AMZ logo

Reply from Reinstate AMZ

Thank you for your feedback.

We’re pleased to hear that the situation was resolved after previous appeal attempts had not been successful. Cases like these often require a fresh assessment, careful documentation, and a disciplined escalation strategy, and we’re glad our structured approach was effective.

We’ll be sure to pass on your comments to Kadim, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

5* Service

Reinstate AMZ helped us massively with appealing 4 Amazon Violations and we gained a rapid turned around. A 5* Service from Kadim. Would recommend to anyone who requires this service. Value for money for sure.

13 April 2022
Unprompted review
Reinstate AMZ logo

Reply from Reinstate AMZ

Thank you for taking the time to share your feedback.

We appreciate your comments and are pleased that our structured approach helped address multiple policy violations effectively. Handling several enforcement issues at once requires careful prioritisation, clear documentation, and disciplined engagement with Amazon’s processes, and we’re glad our team was able to support a positive outcome.

We’ll pass on your feedback to Kadim, and thank you again for your recommendation and for working with Reinstate AMZ.

Rated 5 out of 5 stars

Great help!

Very helpful team! Scheduled a call with me the same day I messaged them and really took the time to figure out what needed to be done to get my seller account reactivated.

I really appreciate it.

30 March 2022
Unprompted review
Rated 1 out of 5 stars

SCAMS! WASTE MONEY AND TIME! COMPLETELY COPY&PASTE!!!!

I DEFINITELY DO NOT RECOMMEND.

We trusted on comments, we started working with Reinstate Amz.

They said they would help in the beginning and they sent the appeal after paid fee.

The appeal they sent was completely "Copy & Paste". Because although we provided the information, the category, information, content they appealed belonged to other vendors. (I can prove it to anyone who wants. I still have the Emails between us.)

We noticed mistakes in appeal. This situation occurred in 2 different appeals.

When I asked for a revision, they made us wait. He says that they will help by calling by phone.

It was absolutly LIE!

I hope he's reading this. He didn't keep the promises he had made. They never refunded. They defrauded us.

My Amazon account is still not reinstate. (Over 5 months have passed.)

They never helped. DO NOT TRUST !!!

I CAN PROVE THAT TO EVERYONE. I HAVE SCREEN IMAGES OF ALL THE SPEECHES.

I DEFINITELY DO NOT RECOMMEND.

13 April 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. They resolved my Amazon issues within 24hrs. Recommend to all, especially Kadim who was amazing at answering all my questions. Fantastic consultation.

14 March 2021
Unprompted review
Reinstate AMZ logo

Reply from Reinstate AMZ

Thank you Ahmed !!

Rated 5 out of 5 stars

Our Amazon Germany account was deactivated

Our Amazon Germany account was deactivated due to a technical error (one of our suppliers neglected to mention a change in ingredients of a product we were listing). We battled with Amazon Customer Service for over 3 weeks and finally found Reinstate AMZ which got our account back up within 3 days. Excellent service and worth the cost. Thank you!!

3 February 2021
Unprompted review
Reinstate AMZ logo

Reply from Reinstate AMZ

Your very welcome John! Happy selling

Rated 5 out of 5 stars

Amazing service. Highly recommended.

Kadim was amazing. He responded promptly to my inquiry and followed up with me at every step. He is very honest and trustworthy, which is so refreshing these days - especially when you can't see the person you're dealing with. In addition to providing outstanding service, he spent quite a bit time on my case without charging a cent. I highly recommend Reinstate AMZ and Kadim in particular.

19 January 2021
Unprompted review
Reinstate AMZ logo

Reply from Reinstate AMZ

Such a pleasure to help in any way possible. Thank you !

Rated 5 out of 5 stars

Great experience

Great experience , Top service and my account has been fully restored!! Will be back again for sure , they are true experts in their field. Excited to be back on selling again. Pleasure doing business

13 December 2020
Unprompted review
Rated 5 out of 5 stars

Five Star Service. Worth every penny!

These guys keep their promises and are worth every penny. I had an old account that I forgot about that was deactivated and now threatened my new Amazon business. They helped my reactivating that old account and partly unblock my new account. Great and fast communication along the way. I am really happy now thanks to Reinstate Amz!

13 October 2020
Unprompted review
Rated 5 out of 5 stars

I tried to appeal by myself and get a…

I tried to appeal by myself and get a retraction from the alleged Rights owner but this failed.
Was skeptical at first, paying with uncertainty, however REINSTATE AMZ acted immediately and were able to get us re-instated. Just what is needed when your Amazon selling account is suspended. Excellent Service.

8 November 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look