The team at Reilly have been outstanding from the moment I initially contacted them right through design / custom anodising to after sales. Even gone above normal service and helped me source a 3d p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely love my Reilly! The build quality is insane - pure titanium perfection. Every detail feels premium and the ride is smooth, powerful, and fast as hell. The whole buying experience was top-no... See more
Always great service from Reilly, buying a bike or bikes! from them makes ordering parts so much easier, one always knows your getting exactly the right part at a fair price delivered quickly and with... See more
Company replied
Ed and Chris were great, the chat over WhatsApp was very handy and we had interesting and informative conversation which helped me to make my mind up. They were very flexible! I now have my perfect bi... See more
Company details
Written by the company
REILLY, THE TITANIUM BIKE CO. Designed by cyclists for cyclists. With a rich framebuilding heritage and over 25 years of experience crafting titanium frames, our best-selling gravel and road bikes deliver beauty, comfort and speed.
Contact info
Cudham Tithe Barn, Berrys Hill, Berry's Green, TN16 3AG, Westerham , United Kingdom
- 01959 528 253
- sales@reillytitanium.com
- reillycycleworks.com
People also looked at
A Completely Different Level
I recently bought a Reilly T325. Stunning road bike to look at, and so good on the road it actually made me laugh out loud mid-ride. Truly magical experience. I've had many road bikes in the last 30+ years but none have provided such unadulterated joy as the Reilly T325. I had to wait a number of weeks for it, but man it was worth it, and Reilly kept me informed and updated throughout. Outstanding service to back up their outstanding bikes.
22 June 2023
Phil has great attention
Phil has great attention, he answered pretty fast and make several recommendations. Great experience and the bike quality was extraordinary
27 July 2023
Awesome bikes, splendid service
Incredible bike and ride quality and exceptional service.
18 July 2023
Excellent company to deal with
Excellent company to deal with. Efficient, honest and helpful.
17 July 2023
A brilliant company
I bought my Spectre three years ago, and it's been an absolutely brilliant bike. Great on the bumpy back roads of Sussex both in summer and winter. Also very happy on forest paths.
The service I received was impeccable and very much on the personal level.
It was really a pleasure dealing with Reilly.
19 July 2023
Unprompted review
Magnificent!
Really friendly bunch, super helpful, magnificent bikes, and just a fantastic experience all round!
10 July 2023
Brilliant frameset
Brilliant frameset, quality is excellent. Not quite 5 stars due to delays and communication not being quite as I’d like.
28 June 2023
Great communication
Great communication, managed expectations around delivery dates and a fantastic bike when it arrived.
Spectre with Ultegra Di2 and Strada wheels.
So smooth to ride, really comfortable, deceptively fast and drop dead gorgeous to look at !
5 July 2023
Integrity and Reilly.
Reilly Cycleworks kept me informed about my purchase. Any problems and I was contacted. A company I would deal with again.
4 July 2023
Really quick responses to request for a…
Really quick responses to request for a replacement part… arranged & arrived all within 24hrs!! 10/10 cheers 🍻
14 June 2023
Quick efficient friendly quality…
Quick efficient friendly quality service by Phil C and his team !
7 June 2023
Great bike, great service.
Customer service and turnaround times were exceptional from beginning to end. Phil was friendly, and helpful in equal measure. Great job Reilly Cycleworks team.
7 June 2023
Great service
Friendly, helpful staff, post parts out same day which arrived the next.
Thanks
Michael
Midlands MTB Limited
6 June 2023
A big thank you to team Reilly
A big thank you to team Reilly
A big thank you to Phil and the Reilly team. This is my second bike from Reilly and not only are the bikes amazing but so is the customer service. Nothing is to much trouble, they keep you updated on progress and my recent purchased arrived on the date agreed. Can’t recommend Reilly enough and they would be my first choice when looking for a bike.
31 May 2023
Good service
Mailed the part quickly but understamped, saved the situation quickly and friendly
23 May 2023
Very Satisfied
Very helpful. Patient with customer decision on bike setup while going back and forward reconsidering options, and gave sage advice to help the process. Delivered a bike I am very happy with.
16 May 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.