Exemplary service from start to finish. Had to contact Luiza on customer services and she was excellent. Very clear and straight forward informative advice. Delivery was next day and I opted for 1... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Such helpful people, and not just the Regton crew. Even other Detectorist offered empirical advice. I could not fault the helpfulness and honesty towards products that was displayed. Marcus listened... See more
Company replied
I placed an order worth over £300 for a Nokta Simplex Ultra Beginner Pack through Regton’s website. The next day, I had to call them to find out it had been cancelled — there was no email, no ca... See more
Excellent all round. Their customer service and advice is spot on- open, honest and freely given. Online orders arrived next day via DPD as promised. collecting from their well stocked shop is a 5* ex... See more
Company details
Information provided by various external sources
Regton the largest metal detector shop in the UK with a wide selection of Hobby Metal Detectors & Metal Detecting Accessories & Used Metal Detectors
Contact info
82 Cliveland Street, B19 3SN, Birmingham, United Kingdom
- 01213592379
- sales@regton.com
- regton.com
3.8
Great
146 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The more I buy the more I trust
The more I buy the more I trust. Regton has always delivered promptly and goods received in A1 condition. If you are considering buying metal detecting products which bye the way are not cheap these days you want the best price and someone who genuinely cares. Regton would be my number one choice.
11 January 2018
Unprompted review
Reply from Regton
Superb review Keith, thank you so much, really appreciate it.
Nigel and all the crew at Regton Metal …
Nigel and all the crew at Regton Metal Detectors .100% Fantastic service a great pleasure to deal with . Folks you need look nowhere else a Fantastic company hat more can I say
All the best Bruce Band
10 January 2018
Unprompted review
Reply from Regton
Thank you Bruce, great review, thank you. Regards Nigel
Reply from Regton
Thank you 'customer' we do our best.
First Rate Service
This is the first time I have used the online facility and I can't fault it, thank you.My first visit to the shop was very informative and with no pressure to buy any particular model of detector. No guesses as to where I will be going the next time I need to purchase anything as a new person to the hobby.
8 January 2018
Unprompted review
Reply from Regton
Cheers Colin, very kind of you.
Reply from Regton
Thank you 'customer'
Such helpful people
Such helpful people, and not just the Regton crew. Even other Detectorist offered empirical advice. I could not fault the helpfulness and honesty towards products that was displayed. Marcus listened to my wishes and made according advise. I could have spent far more, but was advised that it wasn’t really necessary at this time.
I will return, and doubles spend more!
7 January 2018
Unprompted review
Reply from Regton
Hi Julian, we like customers who will return to spend double more.... thanks for reviewing.
Fantastic service
Fantastic service, next day delivery and competitive prices, can't see me using anyone else.
7 January 2018
Unprompted review
Reply from Regton
Thank you Nick
Reply from Regton
Cheers Stepehn, kind of you to find the time to review us
Excellent Service as Always.
Excellent service as always with Regton. Placed an order online and received it so promptly. Well done Regton.
6 January 2018
Unprompted review
Reply from Regton
Good review, thanks Alan
Always good communication always very …
Always good communication always very prompt
6 January 2018
Unprompted review
Reply from Regton
Thank you Dave
Regton Feedback…
In all my dealings with Regton I have received excellent service tremendous help and support .Very efficient polite courteous staff and management all add to the customer satisfaction I have no hesitation in recommending this company
5 January 2018
Unprompted review
Reply from Regton
Great review Derek appreciate it
I think the service from this company …
I think the service from this company is excellent , I've been dealing with them for years and have no problems at all
5 January 2018
Unprompted review
Reply from Regton
Very kind of you Fiona
Reply from Regton
Thank you Trevor, only 4 Star though, what can we improve please ?
Reply from Regton
Thanks 'customer'
Grey ghost amphibian headphones ATPro
Used them a few times and also recommended Regton to my friends who have purchased items. Excellent service and quality products AAA++++
5 January 2018
Unprompted review
Reply from Regton
Excellent headphones on a great machine, thanks for the feedback Rabray
Have bought from Regton for a good few …
Have bought from Regton for a good few years now
and quite simply
Would not use anyone else,
They are the best,,
4 January 2018
Unprompted review
Reply from Regton
Thank you Tom
A good selection
A good selection, reasonably priced, But 5 days from ordering to delivery & 1st class mail at that, Drop my rating to two stars.
4 January 2018
Unprompted review
Reply from Regton
Hello Mr Wood, I'm sorry you are disappointed in our service, I can see that you ordered at mid-day Saturday during the Bank Holiday weekend, nothing would leave us over the weekend or BH Monday but I can confirm it left us promptly on Tuesday by 1st Class Royal Mail, delivered either the following day or two days after despatch.
Arrived in less than 24hrs!
3 January 2018
Unprompted review
Reply from Regton
Thanks 'customer', that's how 99.9% of deliveries are conducted, appreciate the feedback
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.