Regrowz Reviews 

244
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the fantastic hair products, noting that the specialized shampoos and conditioners leave their hair feeling exceptionally soft, healthy, and full of natural volume. People frequently praise the exceptional customer service, mentioning that the support team is very friendly, incredibly helpful, and always quick to resolve any issues. Some reviewers were not happy with certain items, mentioning that specific formulas felt far too heavy or caused mild skin sensitivity. A few customers also observed minor product inconsistencies, such as noticing that the shampoo texture became a bit more watery over time.

What people talk about most

Product

People report positive experiences with product, expressing general satisfaction with the effective shampoos... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with how the products make... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting an amazing team that provides a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Replacement product. Thanks so much for sending out a replacement product after mine broke!

Rated 4 out of 5 stars

Light, but slightly greasy, however easy to use. Think there might be some new strands sprouting.

Rated 5 out of 5 stars

I was suggested to use the products of Regrowz by a friend, and it is one of the choice i dont regret at all making. As the water poses challenges for quality of hair and fall, i want to say that Reg... See more

Rated 5 out of 5 stars

Delivery was damaged by Royal Mail Regrowz Customer services sorted it the very next day. Free replacements thank you. Fast service and love the hair oils. Shampoo and Conditioner is great too


Company details

  1. Hair Product Store

Written by the company

Regrowz is based on a hair loss remedy that has been passed down through many generations. The product uses 100% naturally-derived ingredients, including coconut oil and various herbs and plant extracts.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(244)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer support

I ordered this as a gift and realised after two weeks that I hadn’t received any updates. I reached out via email, and Carol Y quickly responded with my Royal Mail tracking details, as I had initially been using a different app.
We then discovered the package couldn’t be delivered because it had been damaged in transit. Carol resolved the issue straight away and arranged for a replacement to be sent immediately. She was incredibly helpful, answering all of my questions quickly and making the whole process stress-free.
The recipient absolutely loves their gift, and I couldn’t be happier with the level of customer support I received

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable product and customer…

Unbelievable product and customer service. My hair hasn’t felt so soft and healthy. Still need to give time re the thickening benefits. I have had a query and the level of quality good customer service and kindness is fantastic!

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I was very happy with the Carol's customer service at Regrowz. Unfortunately, I received my hair oil with a damaged lid and Carol was very prompt and polite when resolving this issue. I was very pleased with the communication.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Hair was broken badly regrowz helped

I struggled with my hair starting to break because of a lot of heat damage from the Dyson air straight I used it a lot especially after showering and didn’t realise how much it had broken my hair till people started to mention it, I tried different hair products to try and fix my hair as it was badly broke and thin, regrowz shampoo and conditioner has been a life changer it has grown so much and thickened up my hair so quick , this is now the only product I will use on my hair

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing expereince

I was suggested to use the products of Regrowz by a friend, and it is one of the choice i dont regret at all making. As the water poses challenges for quality of hair and fall, i want to say that Regrowz's range of shampoo addresses those challenges and the affects are noticeable after few times usage only.
I would personally want to advise everyone that give once a try to their shampoos and you will feel the difference.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Just Brilliant!!!

Product is great makes my hair look thicker and the people are soooo helpful 👍👍👍

1 October 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Simon, Thank you so much! 💛 We’re glad you love the results and that our team could help — that means a lot to us!

Rated 5 out of 5 stars

Great product for men also

Great product for men also, used along with the usual products. My partner shares it and she has had great results.
Customer service excellent.

24 September 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Paul, We’re so happy to hear that! 💚 It’s wonderful that both you and your partner are seeing great results. Thank you for sharing!

Rated 5 out of 5 stars

Good product and great customer…

Good product and great customer service!
Adds appearance of thickness to hair, with a nice smell.

22 September 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Matthew, Thank you so much for your kind words 💚 We’re thrilled you’re enjoying the products and our service!

Rated 5 out of 5 stars

An amazing product

An amazing product, it leaves my hair feeling super soft! The seller is brilliant, we received the product very quickly. Thank you!!

26 August 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Hemant, Thank you for your wonderful feedback 💚 We’re so glad you’re loving the product and our service!

Rated 5 out of 5 stars

Makes my hair feel soft & fuller

Makes my hair feel soft & fuller. Works wonders for me. Great product

15 August 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Ismail, Thank you for your kind words 💚 We’re thrilled to hear the product is working so well for you!

Rated 5 out of 5 stars

I have been using the lash serum for…

I have been using the lash serum for about 6 weeks and my lashes and brows look noticeably more full, longer and nourished. Will definitely re-purchase!

5 August 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Amelia,

Thanks so much for your lovely review! We’re so happy to hear your lashes and brows are looking fuller and nourished. Can’t wait to welcome you back soon!

Your kind words and support mean everything to us—here’s to your continued brow and lash glow-up! 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look