Regochecker Reviews 

110
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 88 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the excellent customer service, describing the staff as helpful, understanding, and professional in resolving issues. People appreciate the quick and efficient service, especially when obtaining vehicle information, and often express satisfaction with the overall experience. However, a significant number of people were dissatisfied with unexpected subscription charges, often after an initial low-cost report. Many reviewers felt the subscription terms were unclear or hidden, leading to automatic monthly debits without their explicit consent or knowledge. This lack of transparency regarding recurring payments and the absence of clear subscription confirmations were major points of concern for several customers.

What people talk about most

Subscription

Customers had negative experiences with subscription, with many reporting unexpected charges and hidden... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising the excellent customer service,... See more

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting unexpected... See more

Price

People report ambiguous experiences with price, with some finding it an affordable way to check multiple... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the support team is helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good site and received the right information i needed but the subscription info was confusing for my old brain. When I emailed re the subscription fee taken from my acct you were very helpful and... See more

Rated 5 out of 5 stars

Very helpful staff and good customer service. I wanted to find a cheaper way to do a rego check and I found regochecker pricing very economical. What I didn’t realize was that I was signing up for an... See more

Rated 5 out of 5 stars

The support team was great Marnie helped me with my issue, I will certainly use Regochecker in the future when I am looking for my next vehicle.

Rated 5 out of 5 stars

There’s a bit of a shady pattern there re subscriptions but they are very responsive on explaining it and refund if needed



Contact info

3.1

Average

TrustScore 3 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(110)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super easy to use and extremely useful…

Super easy to use and extremely useful when purchasing a car privately. It’s honestly saved me a few times — I found issues like write-offs that weren’t disclosed by sellers, which gave me peace of mind before committing to anything.

The customer service team is also fantastic — really helpful, responsive, and fair when resolving issues. Highly recommend for anyone buying a car!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Understanding and thorough

I mistakenly signed up for a subscription and after emailing customer support, Marnie was very understanding and supportive. She showed me by using screen shots and detailed explanations how I would've signed up. I admitted my overlook of the steps and fine print as I was in a hurry to get to rego check, I also explained that the unknown subscription charges was a shock for me right now given my recent redundancy. Marnie was empathetic and took all this into consideration and granted a refund, which for me has been greatly appreciated. Thank you Marnie.

13 April 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could give negative stars

I paid $0.99 for a rego check and got hit with a $19.99 subscription charge without clearly realising I was signing up for one.
This site is designed to look like a one-time payment, but it quietly signs you into a monthly subscription. The key details are buried in fine print, not made obvious at checkout.
This is extremely misleading and feels like a trap rather than a legitimate service.
Avoid this site unless you want to deal with unexpected charges and the hassle of cancelling subscriptions.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I’m very satisfied with the customer service provided by the RegoChecker Team. They were responsive, understanding, and handled my request with great professionalism. I truly appreciate the support and will gladly continue using their services in the future.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Warning about this vehicle report service

⚠️ Warning about this vehicle report service

I paid $1 for a vehicle report, thinking it was a one-time fee. A week later, I was charged $19.99 without clearly agreeing to any subscription.

I did not knowingly sign up for ongoing payments, and after checking reviews, I can see many other people reporting the same issue.

This appears to be a pattern where a low-cost report leads to unexpected charges later.

Please be careful when using this service and read the fine print closely before entering your payment details.

I would not recommend this company.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not sign up - scam!

Agree with everyone else - purchased report for $2 then 'subscription' fee charged. Trying to login and password not being accepted, reset password not working. Realising been taken for a ride as obviously a scam, cannot even login to access/cancel supposed subscription. Won't be purchasing anything like this online again - caught out :(

13 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look