No turning back now! I started with laundry sheets, then cleaning products and I’ve now ventured into toiletries. I wanted to use more planet friendly products and reduce the amount of plastic packagi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good product, good price. DPD proved useless at delivering and returned the parcel back to sender, but REGN customer service responded without delay and posted the parcel out again via Royal Mail, wh... See more
Company replied
I use REGN most of the time now and I’m really glad to have discovered it. I’d reached a point where I was just really conscious of how much plastic I was throwing away and how much the products I was... See more
Love the laundry sheets, so easy to use and definitely washing everything as well liquid or powder. Foaming handwash is great too . Yet to use anti -bac or scouring pads or toilet bomb, but am confide... See more
Company details
Written by the company
At REGN, our entire purpose revolves around developing ethical, eco-friendly products for the benefit of our valued customers and the environment. We are dedicated to the sustainable movement and do everything in our power to provide fellow eco-warriors with the products and resources they need to lead a more conscious life.
Contact info
prospect Park, suite 6, Limewood approach, ls141ng, Leeds, United Kingdom
- info@regn.co.uk
- regn.co.uk
4.2
Great
303 reviews
Replied to 83% of negative reviews
Typically replies within 48 hours
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Pleased with laundry sheets and storage…
Pleased with laundry sheets and storage tin.
17 November 2025
Unprompted review
Reply from REGN
Thanks for the review. I’m really glad you’re happy with the laundry sheets and the storage tin. It’s great to hear they’re working well for you.
If you ever need anything or have any questions, just let me know.
Highly recommend
I was looking for a sustainable and cruelty free brand and came upon REGN. Placed my first order few weeks back, bought some eco-friendly razors, cleaning products, vegan chocolate etc and so far I am really impressed. Most cleaning products of other brands have a really harsh smell and can give headaches, but REGN products, while having a scent, it is not overbearing and does not feel you breathe in toxic fumes. I love love their vegan chocolate as well. Fazit, I can highly recommend to give them a try and will definitely order more.
21 October 2025
Unprompted review
Reply from REGN
Thank you so much for sharing this. I’m really glad you found us and that your first order has been such a good experience. It’s great to hear you’re happy with the razors, cleaning products and the chocolate.
I know what you mean about strong, chemical smells from other brands, so I’m pleased ours feel lighter and more comfortable to use while still doing the job. And I’m especially happy the vegan chocolate was a hit.
I really appreciate the recommendation and the trust you’ve put in us.
I bought the eating set for a 1 year…
I bought the eating set for a 1 year old, have not opened it so cannot review quality sorry. It looks lovely and the quality looks fine from outside the wrapping. I also bought 2 soap dishes which is perfect for my Christmas hamper I am doing.
12 November 2025
Unprompted review
Reply from REGN
Thanks for sharing this. I’m glad the eating set looks lovely so far and that you’re happy with the look and quality from the packaging. The soap dishes sound perfect for your Christmas hamper too.
I really appreciate you choosing us for your gifts.
Do not buy their bin bags!
Apparently, 50 litre bin bags are not for 50 litre bins. In contrast with industry standards across all other brands of bin liner I could find, if you buy from Re:gn, you should know to buy 80 litre bags for a fifty litre bin! That's right! Buy bags almost twice the size you need! Otherwise they won't fit. I am clearly such an ignoramous. You would think I hadn't been buying bin bags my whole adult life, wouldn't you? And despite the order clearly saying they had sent me a 4-pack plus a 1-pack, they refused to honour the cooling-off period on the 4-pack because 1 roll was opened. So by all means buy their stuff, but don't expect any help when things go wrong. Instead, expect a smug email that thanks you 'for your understanding' even when you are spitting feathers.
11 November 2025
Unprompted review
Reply from REGN
Hi Amy,
We appreciate you taking the time to share your feedback. To clarify for others reading, our 50L cornstarch bin bags are correctly described and measured by capacity, not by the physical dimensions of a bin. Compostable bags don’t stretch like plastic liners, so a 50L bag is intended for bins up to that size but won’t provide an overhang. For a 50L bin, the 80L option gives extra material to fold over the rim, which many customers prefer.
Your order was for a 5-pack bundle, and one roll was opened. As outlined in our returns policy, we can’t accept returns on opened or partially used items for hygiene reasons. The cooling-off period applies to unused goods in their original condition, so this policy was applied correctly.
We’ve followed both our product descriptions and our published returns policy accurately, but we’ll continue to make sizing guidance even clearer to help customers choose the best fit in future.
One product did not meet expectations but the company certainly did
With any company, 99% of all transactions are problem free. What sets certain companies apart is how they deal with the 1%.
I bought a bundle of multiple boxes of dishwasher tablets which were on offer (Purum) which did not meet expectations. I requested a return of the unopened boxes for a pro-rata refund. Return postage of the unused ones was at my expense, which is fair as they're not faulty, just not as effective as other brands, even other eco brands.
I dealt with a chap called Craig, who was courteous and professional. As the refund was for an unused portion of a bundle, the offer of a refund for the unopened packs was a goodwill gesture, not a legal obligation, so I accepted store credit, which was issued without quibble and he even got back to me to suggest alternatives.
I have no wish to force losses on small businesses but nor do they prioritise profits over customer satisfaction. As such, I felt the way I was treated was more than fair and worthy of praise, hence the unsolicited review.
10 November 2025
Unprompted review
Reply from REGN
Thank you so much for taking the time to share such a thoughtful review.
We really appreciate your understanding and fairness, especially in how you described your experience. It’s true that things occasionally don’t go as expected, and your kind words about how the situation was handled mean a lot to us.
I’m glad we were able to find a solution that worked for you and that you felt supported throughout. Feedback like yours helps us continue improving while staying true to what matters most, treating our customers with honesty and respect.
It was an absolute pleasure to help, and we’re truly grateful for your kindness and understanding.
Thank you again for your patience and for giving us the chance to make things right.
Sadly didn't work for us
We bought the dishwasher leaves which I really wanted to work so that we can cut down on packaging and plastic covered detergent capsules. Sadly crockery, glasses and cutlery were left smeared despite trying different dishwasher settings.
2 November 2025
Unprompted review
Reply from REGN
Hi there,
Thanks for your review. It sounds like this might have been meant for another company, as we don’t sell any dishwasher “leaves”. Re:gn only stocks dishwasher sheets and tablets, which work a bit differently depending on the brand.
If your experience was with one of our products, we really appreciate the feedback — it helps us keep improving. If you’d like us to look into it further, just check your order confirmation and drop us a quick message.
Perfect product!
6 November 2025
Unprompted review
Reply from REGN
Thanks so much for your review — we’re really happy to hear you loved it!
Deceitful description of goods
Advertised as poo bags. These are not bags. They are single sheet of plastic. No handles, no means to keep your hands clean. I will not buy again.
16 August 2025
Unprompted review
Reply from REGN
I’m sorry you feel this way, but your claim that the product description is “deceitful” is simply not true. The item is clearly advertised as poo bags because that’s exactly what they are. There’s no requirement for a poo bag to have handles — many do not — and this is reflected accurately in both the product photos and description.
You’re the only person to leave a negative review on this item, while the rest of our customers have been very happy with their purchase.
I love this product and customer…
I love this product and customer service are lovely also. It is great to speak to a Human and be helped .
I have tried other washing sheets but I now stay with this one
Thank you
Vee
10 October 2025
Unprompted review
Reply from REGN
Hi Vee,
That’s such a lovely message, thank you! We’re really pleased to hear you’re happy with both the product and our customer service. It’s great to know you’ve found the washing sheets that work best for you.
Thanks again for your support, it really means a lot.
the experience was fine
the experience was fine. A very efficient provider. Very quick, no time to change an order, bosh zoom , its out of the door and on its way.
The product.. shipped from China, - its about money not CO2. probably will purchase the alternative.
25 October 2025
Unprompted review
Reply from REGN
Hi there,
Thanks for your feedback — we’re glad to hear you found our service efficient.
You’re right that some of our products are made overseas, including in China. This allows us to keep prices affordable so more people can make the switch to eco-friendly options. The more households that choose sustainable products, the bigger the overall positive impact — even when factoring in transport emissions.
We always work closely with our suppliers to ensure responsible production and continue looking for ways to reduce our footprint where possible.
Reply from REGN
Thanks for your review! We’re really glad you’re happy with the products and find them good value.
New customer
Easy to navigate site, great prices and products.
Did fine it difficult to swap items in my subscription but new to site so email to customer services helped.
23 October 2025
Unprompted review
Reply from REGN
Thanks for your feedback! It’s great to hear you found the site easy to use and that our customer service team could help with your subscription. We’re always looking at ways to make managing subscriptions simpler, so your comments are really helpful.
Marketing and support are crap.
I bought some REGN laundry strips. They are exactly the same as other laundry strips. The only real difference is they are made in China and are cheaper.
After delivery, I then started to receive the standard rubbish marketing emails (would you like to try this, can you review us, try our new ,,,,etc.).
U tried to unsubscribe, but that doesn't work. I then went to the website to turn this off in my details, but there is nothing there, So it is impossible to stp these junk mails.
I then wrote to REGN asking them to stop, and got a response which is eithe sarcastic or they didn't bother.
In any case, I still haven't unsubscribed, and now have to report them to ICO to try and get this stuff stopped.
13 October 2025
Unprompted review
Reply from REGN
Hi Mark,
Thank you for your feedback. We’re glad to hear you found the laundry sheets to be just as good as others on the market, only at a much lower price.
We do, however, need to point out that your original email was written in an extremely rude and aggressive manner. While we always welcome honest feedback, we expect communication to remain respectful on both sides. In our response, we were polite and tried to address your concerns as best we could.
To clarify the points you raised:
We sent three marketing emails over the course of 14 days, which is not an excessive amount.
Every email we send contains a working unsubscribe link, and customers can also adjust their preferences via their Shopify account.
You are now unsubscribed from our list, so whatever action you took worked successfully.
We understand that marketing emails aren’t to everyone’s taste, and we’ve made sure you won’t receive any more from us.
Thank you again for trying Re:gn, and we’re pleased you recognised the quality of the product itself.
Very pleased with purchase
Good communication from company.
Ability to alter date of delivery.
Product well packaged with minimal waste.
Product works well.
26 September 2025
Unprompted review
What a great company
Although my order took a little while to be delivered, they dealt with the issue I had in a very prompt and efficient way. I recommend this company!
10 September 2025
Unprompted review
great environment friendly product but…
great environment friendly product but not as good as supermarket sponges etc. the choice is yours.
6 October 2025
Unprompted review
I love the fabric scent boosters and…
I love the fabric scent boosters and washing sheets. Ordering and delivery straightforward. Very happy 😊
5 October 2025
Unprompted review
I love the body butter but why does it…
I love the body butter but why does it come in tiny pots? I have a human sized body not a doll sized body
25 September 2025
Unprompted review
Laundry sheets and Pearl balls.…
I have purchased the laundry sheets several times and love them. Scented or unscented the choice is yours. The detergent Pearls I have also used - they come in a small 'sack' which you just remove from the washing machine when finished. I would definitely recommend both for a very satisfactory wash.
24 September 2025
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