We've recently joined Registered Office Services as we are travelling for an extended period and required a mail service for both our business and personal use. They have been super responsive and eff... See more
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Company provides registered office services without first requiring other business with them first. Easy to do online line. Takes minutes. Set up is immediate. Affordable! Phone gets answered by a per... See more
l asked for this transaction to be cancelled as it was made in error and no response. This was requested minutes after completing the order. However, days later l receive confirmation for the or... See more
My second time working with these guys. The first time was while setting up a company in the UK, which went seamlessly well. The second time was to verify my identity as the director of said company.... See more
Company details
Information provided by various external sources
Registered Office Service - UK Registered Office Services We offer a range of Business Services, such as a Registered Office Service; a Directors Service Address; Business Mail Address with Mail Forwarding Worldwide and more.... We also offer a comprehensive, flexible and discrete Personal Mail Handling Service; designed to help the busy individual needing a mailing address with post and parcel forwarding worldwide; whether you are living or working here in the UK or overseas. Registered Office Services is part of Ghost Mail Ltd. Ghost Mail Ltd is an international brand that encompasses: Ghost Mail; Ghost Mail Drop; Registered Office Services; Virtual UK Office Services; The Business Mailbox Company; and others. We provide services to thousands of business and personal clients world-wide. Our Services include: Low Cost Business & Personal Mail Address and Mail Forwarding; Mail Scan & Email; Small Parcel Forwarding and Business Services such as Registered Office and Directors Service Addresses and more… Our Websites: GhostMail.co.uk - ghostmaildrop.uk - registeredoffice.agency - virtualukoffice.co.uk - virtualukoffice.com - businessmailbox.company - and others….
Contact info
61 Bridge Street, HR5 3DJ, Kington, United Kingdom
- 01544 599385
- admin@registeredoffice.agency
- registeredoffice.agency
4.3
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Easy to use and a quick and efficient…
Easy to use and a quick and efficient process feom beginning to end
27 May 2026
Practically impossible to verify ID
31 March 2026
Reply from Registered Office Services
Thank you for your review.
We’re sorry to hear that you experienced difficulty completing the ID verification process.
For clarity, identity verification is a legal requirement for all clients using our services, and we use a certified UK Identity Service Provider (TrustID) to carry this out in line with anti-money laundering regulations.
As your own correspondence shows, you contacted us on the morning of 2 April to report an issue with the process, and this was immediately escalated to TrustID, who confirmed that their team would assist you directly .
This is the correct process, as:
The verification system is operated securely by TrustID (not Ghost Mail directly)
Their team is best placed to troubleshoot device or document issues in real time
In most cases, where there are technical difficulties, the issue is resolved quickly by:
Using a different mobile device
Ensuring good lighting and a clear passport scan
Following TrustID’s direct support guidance
We note that support was already in progress when this review was posted.
We are always happy to assist and ensure clients complete verification successfully, but this step is mandatory before services can be fully activated, and cannot be bypassed.
If you still require assistance, please contact us directly and we will ensure this is followed through to completion.
Professional Service
Professional Service
I used Registered Office Services for my company and the entire process was remarkably smooth from start to finish. The onboarding was straightforward, communication was clear, and everything was handled with a high level of professionalism. Setting up a registered office address with them required minimal effort on my part — exactly what you want when running a busy operation. Highly recommended for anyone looking for a reliable, hassle-free registered office solution.
17 March 2026
l asked for this transaction to be…
l asked for this transaction to be cancelled as it was made in error and no response. This was requested minutes after completing the order.
However, days later l receive confirmation for the order. l have send a send email asking for cancellation yet to receive any response
24 February 2026
Quick and efficient email forwarding…
Quick and efficient email forwarding and scanning of mail.
7 January 2026
Unprompted review
Company provides registered office address
Company provides registered office services without first requiring other business with them first. Easy to do online line. Takes minutes. Set up is immediate. Affordable! Phone gets answered by a person and quickly. Helpful on the phone and answered any queries I had.
1 December 2025
in time scanning and forwarding mails…
in time scanning and forwarding mails via emails
1 December 2025
Impeccable Service as Always! ❤️
My second time working with these guys. The first time was while setting up a company in the UK, which went seamlessly well. The second time was to verify my identity as the director of said company. Another flawless and hassle-free experience. These guys know their stuff and I HIGHLY RECOMMEND them for anything related to your new company!
12 November 2025
same day cancellation request not actioned
I have tried to cancel this order on the same day and then send a reminder as well. However no action has been taken apart from confirming the order which is the opposite of what I requested. I need to cancel this since we don’t need it any longer and I sent the email on the same day
29 October 2025
Reply from Registered Office Services
We’re sorry to hear that you feel this way, but we do need to clarify the facts for accuracy.
This service was:
* **Purchased and fully provisioned**, and
* **Identity verification was completed**, meaning the account was fully activated in line with regulatory requirements.
As clearly stated on the product page and in our Terms & Conditions, this is a **business service** and is **non-refundable once activated**. Activation includes account setup, address allocation, and completion of compliance checks (including ID verification).
Your cancellation request was received **after the service had already been provisioned and activated**, and therefore falls outside of any cancellation rights.
We have not ignored your request — we have applied our stated policy consistently and in line with the terms agreed at the point of purchase.
If your circumstances have changed and you no longer require the service, we are of course happy to assist with next steps (such as removing the address from use), but the original service remains valid for the period purchased.
Kind regards,
Ghost Mail Team
Excellent and cheap service
Excellent and cheap service, but you have to think carefully before starting. In addition, they are very quick to respond.
I had to ask to stop due to an outside service order but that doesn't stop them from being very excellent.
11 September 2025
Clear information and easy purchase
Clear information about products on website and easy to make purchase and fulfil the verification checks.
5 September 2025
Well organised support business
22 July 2025
Good service for the price
4 July 2025
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