Regionalbroadband Reviews 

149
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers had a great experience with this company. Customers frequently praise the engineering team for their exceptionally polite, professional, and efficient installation process, ensuring a smooth and hassle free setup. People truly appreciate that technical details, connection speeds, and account setups are carefully explained, and homes are left completely tidy after the work is finished. Some reviewers were not happy with occasional ongoing connectivity failures and felt let down by entirely unresponsive customer support teams. A few customers also mentioned unexpected daily charges and experienced extreme difficulties trying to reach support agents to quickly resolve frustrating service problems.

What people talk about most

Staff

Reviewers express high satisfaction regarding the staff, particularly praising the professional and efficient... See more

Service

Users describe positive interactions with service, highlighting satisfaction with installations and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our broadband installed today by Nik from Regional broadband. He was excellent. He explained everything so well and made sure we understood how it all operates. He was polite,efficient and tidy... See more

Rated 5 out of 5 stars

Nik was very professional installer. Explained everything in my house and my father’s house. Such a neat job -tidied up old wires from precious broadband that were so long and tangled. Very patient e... See more

Rated 5 out of 5 stars

Thanks to Lee for a hassle free account set up and Nik for a hassle free installation. Internet working sooo much better now. I would recommend

Rated 5 out of 5 stars

Living in rural Ireland. Internet download speed 2. Contacted Regional Broadband who were very helpful on the phone. Nik the engineer came from Galway and arrived at 10am as agreed, He completed the a... See more



Contact info

3.9

Great

TrustScore 4 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(149)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thieving from customers

If I could put no stars I would.
Year waiting on a refund. They never told me they overcharged I found that out myself and a year hounding them and they agree they owe me just won't pay it back.

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Firsts class service.

I was looking to get broadband in to my new home. I contacted regional broadband and from that first conversation to the installation of my broadband I’ve nothing but the highest praise for this company. A very fast response, clear communication and a very pleasant technician, all was 5 star! And I’ve never had such high speed internet. Highly recommend this local company!

20 May 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look