Regent Street Clinic Reviews 

1,279
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and medical team for their exceptional helpfulness, friendly attitudes, and extensive knowledge regarding travel vaccinations. Consumers note that appointments are exceptionally quick, efficient, and well-managed, ensuring that visits remain smooth and completely stress-free. Some reviewers were not happy with unexpected costs, mentioning significantly higher-than-expected consultation fees and aggressive upselling attempts during their visits. Visitors also pointed out troubling issues regarding hidden charges, a distinct lack of clear communication about pricing, and general concerns about professional service delivery. A few individuals additionally experienced frustrations with unexpected fees requested just to receive basic support or clarity regarding their treatments.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professional and welcoming demeanor.... See more

Service

People report positive experiences with service, highlighting fast appointments and friendly staff. Reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the friendly, professional... See more

Price

Reviewers mention ambiguous feedback about price, reflecting widely contrasting experiences regarding costs... See more

Location

Clients share ambiguous opinions on location, experiencing varying degrees of ease when finding the different... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend the Newcastle team enough. Had many vaccines over the years and normally wait weeks for inflexible appointments Newcastle have regular slots even the next day and was in and out w... See more

Rated 5 out of 5 stars

Thank you all at Regent street clinic of Lincoln, I have just had my annual medical with yourselves which I normally travel to Manchester for working off shore. You guys made me feel welcome and your... See more

Rated 5 out of 5 stars

I attended the Newcastle branch for my travel vaccinations. The staff were brilliant, very informative, and made me feel at ease about my travels. The appointment was quick, and exactly what I needed... See more

Rated 5 out of 5 stars

Brilliant quick service. From when we contacted the clinic we managed to get an appointment that day, we've now completed the full rabies course, there was no hard sell! Chloe informed us of th... See more


Company details

  1. Medical Center
  2. Doctor
  3. General Practitioner
  4. Health and Beauty Shop
  5. Medical Clinic
  6. Travel Clinic

Written by the company

Same day private medical services across the UK in Nottingham, Sheffield, Leicester and Birmingham. 20 years of high quality medical care Need to see a Doctor today? Same Day Private GP services COVID testing and Fit To Fly certificates Travel vaccinations and malaria medication Discreet Sexual Health Testing Advanced Facial Aesthetics - Botox®, fillers, body contouring treatments Occupational Health Blood tests, prescriptions, x-rays, scans Referrals to specialists Counselling and Mental Health services Alcohol Rehabilitation Lifestyle Medicine and Wellbeing assessments using DNA nutrigenomics IV nutritional therapy "wellbeing drips". Regent Street Clinic - Your Wellbeing Is Our Business. Since 1998.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,279)

278 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yellow Fever Vaccine

I am travelling to Brazil with a friend. He highly recommended Regent Street Clinic in Lincoln. Sasha was amazing, very helpful and informative. Definitely recommend.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

I went to the Newcastle branch to get…

I went to the Newcastle branch to get my yellow fever vaccine - the staff, Gemma and Wendy, were so friendly and welcoming! They walked me through everything I needed to know with the vaccine and double-checked to make sure I was able to safely take the vaccine. Wendy also made sure I was feeling alright after the vaccine. Overall a very easy and good experience, highly recommend!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

I booked with the Newcastle clinic and had excellent service.
The online booking system was easy to use and I managed to get an appointment the next day.
The team were friendly, kind and professional, especially Gemma and Wendy.
Wendy talked me through the vaccination and made sure I was okay throughout, and the appointment was very efficient.
Would definitely recommend the Newcastle clinic!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

The pharmacist is really nice and…

The pharmacist is really nice and always checks any new prescription are alright too take with your other medication and the staff are always very friendly and helpful they always give me great advice when I don’t feel good

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Amazing staff. Very comforting and friendly. The clinic was also very clean and well kept. Highly recommended

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Be careful what you ask them to do

Be careful what you ask them to do. They are nice professional people but charge you for things you didn’t know you were going to have done! I was shocked when I got to reception after having jaw fillers at the cost as I wasn’t told what they had actually done to my face. I am now 6 months on, my jaw is painful and uneven and looks worse than before I started. I went in thinking I was having 1ml of filler and came out with 6mls!! Be very careful as you may end up with an empty bank account and a painful over filled face. You’ve been warned.

23 August 2025
Unprompted review

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