Very disappointed at the lack of concern in providing a full tenancy management service for their landlords
Very disappointed at the lack of landlord customer service, and lack of proper management of my tenant, which resulted in damage to my property which was not discovered for a prolonged period of time. I was left with huge repair costs and 3 months no rent due to sorting out the repairs , finding a new company to let and getting new tenants. All during a time I desperately needed assistance with managing my property due to being housebound and I was in financial difficulty myself. Not pleased as my opinion in hiring a management company in the first place is to avoid this worry and financial distress. I was simply given excuses for their lack of attention to my flat and concerns about the tenant.
1 June 2022
Unprompted review