While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The dresses are beautiful
The dresses are beautiful! So many compliments. The light blue dress was snug under chest when zipping, had to order next size up…. Then I altered it. But it looks and feels great! I do like that they support charities … however, the customer service for returns is not good. It says on their website easy returns, but no.
what a beautiful dress
what a beautiful dress, perfect a special event, date night... Love it!!!
I purchased 3 items
I purchased 3 items, and I LOVE all three, sizing was exactly what I wanted, very accurate as well as the beautiful quality of the garments, I am impressed and that doesn't usually happen with an online store I found on FB. They came well packaged and folded nicely, no ironing needed. Very happy with my purchase.
Happy with my purchase
I was extremely happy with my purchase. It took along time to arrive but when it did I was actually kind of surprised by the good quality. Much better than I was expecting. I would definitely order from them again. Customer service is a long process of back and forth emails.
The quality of the fabric wasn’t…
The quality of the fabric wasn’t exactly what I expected but everything fits well and I’m quite happy.
Great service and install
Great service and install. The gentlemen were friendly and thorough. Cleaned up after themselves. Very happy
Love the dress
Love the dress! Perfect fit and the material is amazing. I got so many compliments when I wore it. It is my new favorite go to dress.
This is a terrible website to shop for…
This is a terrible website to shop for clothing. Their products are cheap and it does not look like anything they portray on website. Their sizes are huge. I bought 3 dresses because it looked beautiful online. I checked my size based on the chart , my chest area was ok however below that it just looked like I was wearing a sack. I looked obese . I am 142lbs and 5”4. . Furthermore one of the dresses I bought was white and of course the website says , it’s not see through . IT ÎS SO SEETHROUGH. Smh
Liars .
I reached out for a full refund and their response was
“Dear customer:
Sorry, there is color and visual difference between photos was advertised and real clothes because of light when take photo, please understand.
We are really sorry our item do not meet your expectation, we can refund US$21 for your order as compensation, can you keep items?
Anything we can do for you, Please feel free to contact us via
--
Best regards
Refyz 24/7 Service Team
DO NOT BUY ANYTHING FROM HERE
They say the customer service is 24/7 but their response is more like 3-4 days.
Refyz is definitely a scam website
Refyz is definitely a scam website! I ordered 5 items. Three of the items did not fit me properly and I emailed them. They will not return my money……offered me $36. DO NOT BUY FROM THEM! Very poor business ethics!
MJR
This site is a scam
This site is a scam - received items that were nothing like the online description and photos. Immediately contacted them about a return - per their website - only to be told they would not accept a return and offered me $20.
Great quality
The sweater & shirt I order was a perfect fit . I love the quality of the material
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








