Refused Car Finance Reviews 10

TrustScore 4 out of 5

4.0

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Company details

  1. Finance Broker
  2. Car Finance and Loan Company

Written by the company

Refused Car Finance (Part of UK Car Finance Ltd) is a leading bad credit car finance broker. We help people with adverse credit files get the desperately needed car finance approval. We work with some of the UK’s most trusted lenders and help our customers find the best deal. Then, they can choose a used car within their budget from any FCA-approved UK dealership. It really is that simple!


Contact info

4.0

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Sean has been absolutely great

Sean has been absolutely great – thank you for the excellent service. Quick, professional, and efficient in sorting out my car finance. Made the whole process smooth and stress-free. Highly recommend

Regards
Kuldip

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I was dealing with a guy called Sean

I was dealing with a guy called Sean , to say he went above and beyond in every aspect of his job would be an understatement , from the calls to the paperwork he was out on he own , absolute legend , literally done everything in he’s power too seal the deal and can’t thank him enough ,these are a must !!!

13 November 2025
Unprompted review
Refused Car Finance logo

Reply from Refused Car Finance

Thanks for your lovely review, Brandon! We hope you enjoy your new car 🛞

Rated 5 out of 5 stars

Satisfied and grateful customer

I am satisfied with the assistance I received to acquire finance when I had lost all hope.
Grateful for how ai was kept informed and guided throughout the while process.

I can not wait to drive my new car.

11 November 2025
Unprompted review
Refused Car Finance logo

Reply from Refused Car Finance

Thanks for your great review Tari, it was our pleasure to help you 💙

Rated 5 out of 5 stars

Brandon was amazing such an asset to…

Brandon was amazing such an asset to your team! Nothing was to much and he kept me informed the entire way through.

23 October 2025
Unprompted review
Refused Car Finance logo

Reply from Refused Car Finance

Thanks for your great review Ashleigh 🙌🏻 We're so glad you had a pleasant experience with us 💙

Rated 5 out of 5 stars

Honestly this is the best and smoothest…

Honestly this is the best and smoothest finance application have ever done, all thanks to Brandon , he literally made it soo easy and straightforward, also helped throughout the process and I’m very happy about it. Definitely coming back next couple years to get another car and will definitely refer friends and family.

14 October 2025
Unprompted review
Refused Car Finance logo

Reply from Refused Car Finance

Thanks Tobi for your lovely review! It was our pleasure! 💙 Enjoy your new car, and we look forward to helping you again.

Rated 1 out of 5 stars

Was informed I had been provisionally…

Was informed I had been provisionally accepted for finance with one of their lenders and was advised to contact them to agree finance.
Spent over half hour on phone to be told sorry we don't finance caravans.
The form I completed clearly stated that the application was for a caravan finance. A total waste of their lenders and my time.

28 August 2025
Unprompted review
Refused Car Finance logo

Reply from Refused Car Finance

Thank you for taking the time to share your feedback. We’re truly sorry for the frustration and inconvenience you experienced. Our online application has an option for Vans and not Caravans. However, this should have been reviewed on our side before passing it to the lender. We appreciate you bringing it to our attention and wish you all the best in finding the right finance solution.

Rated 1 out of 5 stars

Refused vehicle finance on a van

Refused vehicle finance on a van, it's stupid how you're priced out of the market by things like ulez and Caz and then anyone giving finance on a car but not vans for workmen.
Even though I'm on a well above average wage, these finance companies need to wake up

25 February 2025
Unprompted review
Refused Car Finance logo

Reply from Refused Car Finance

Hi Will, thank you for taking the time to share your feedback. While affordability is an important factor, our lenders also consider a range of other criteria when reviewing applications. Unfortunately, at the time of your application, none of the lenders on our panel felt able to offer approval. We understand this can be disappointing and encourage you to try again in the future, as circumstances can change.

Rated 1 out of 5 stars

Applied for finance in my name

Applied for finance in my name. Due to not working myself they also took my husband's name and income details. Fair enough I thought. A few hours later I'm getting numorous calls and messages from various loan company's wanting to speak to my husband about his application. When I explained he didn't apply and it was myself they told me I must be wrong as the broker, jacob @ refusedcarfinance, had given them his details, details which included a completely false email address! This has left lots of searches on my husband's credit file which is something we were trying to avoid. And I'm pretty sure it breaks every data protection law going since at no point did my husband speak to anyone never mind give his consent for these credit checks.

26 July 2018
Unprompted review
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