We landed hours late in Lisbon after our flight from Cancun got delayed, and I didn't want to spend a lot of time writing (possibly several) letters to the airline myself. I wasn't quite sure which re... See more
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See what reviewers are saying
Four years later.. I got a refund of 190€ even that RefundMyTicket refused a settlement of 350€ from the airline ! Anyways, I regret that no information is shared on the final decision, but still ple... See more
Having my claim processed by RefundMyTicket was a smooth and painless experience. I appreciated being kept informed at every step of the process, and even more so the fact that I didn't need to do any... See more
This company takes your documents and doesnt follow up anything neither inform you nor reply you ever. In addition to that they receive your money but doesnt pay you anything. I had to hire and pay fo... See more
Company details
Information provided by various external sources
RefundMyTicket obtient votre indemnisation en cas de vol retardé, annulé ou surbooké.
Contact info
19, rue Honoré d'Estienne d'Orves, 93500, Pantin, France
- refundmyticket.net
4.2
Great
3K reviews
Replied to 48% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AVOID THIS COMPANY!!!!!!
16 April 2026
Unprompted review
poor communication
refundMyticket doesnot respond properly. the case lasts more than a year. They just mix up different cases and do not follow the explanation i provided. out of approx 1000EUR of expected compensation i received 10%
24 February 2026
Reply from RefundMyTicket
Hello,
An email has already been sent to you to explain why compensation is not due in your case and all the funds recovered were already transferred to your account.
For any further question, please contact our customer care service (help@refundmyticket.net).
Thanks,
L'équipe RefundMyTicket
A long fight for a delayed flight 🤪
10 December 2025
Efficace
Process simple, interface intuitive. On laisse faire et le résultat est là. Gain de temps et de charge mental !!
2 December 2025
I have been compensated following a…
I have been compensated following a flight delay even though the compensation process has taken a very long time due to legal process (19 months).
9 December 2025
Amazing service
Amazing service. They solved my long term flight issue very professionally. I recommend.
7 November 2025
Thank you
2 ans +ou- d’attente pour un second dossier contre T.A.P. mais ça a payé...Merci à vos services.
Next time, i'll Take.Another.Plane...
28 October 2025
Straightforward, be patient and you’ll get what you want
It was very clear from the beginning, just needs a bit of patience but you guys do a great job
20 October 2025
Nice to have some backup with these…
Nice to have some backup with these scam company. Thank you Refundmyticket to get me my refund !
7 October 2025
Great service
Compensation obtained three years after the flight. They reacted very quickly after the claim was made. They communicated throughout the process to inform me about the progress. Really happy with this service.
23 September 2025
Second time satisfied
This is the second time that I use RefundMyTicket and I get a refund. Thank you!
13 August 2025
I have received the compensation in…
I have received the compensation in half a month and all process was so easy.
12 August 2025
Very reliable and good follow-up
Very good follow-up. They didn't give up. Result to our entire satisfaction. Very reliable.
31 July 2025
I got my money in 4 days
I got my money in 4 days! Best experience! I’ll definitely be back :)
23 July 2025
Recommend the services
Preserving for 2 years to get my refund despite the airline company’s refusal to pay
11 July 2025
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