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refundid.com Reviews 442

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TrustScore 3 out of 5

2.8

Alternative Financial Service
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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the speed and ease of the refund process, often receiving their money instantly. People find the option to have funds returned directly to their bank account without issues to be very convenient. However, some people were dissatisfied with the user experience, finding certain aspects confusing or complicated, especially regarding return processes and payment options. Several customers mentioned unexpected charges, which they felt were not clearly communicated or easily avoidable. There were also concerns about the return policy, with some customers noting discrepancies regarding return label fees compared to stated policies, and issues with refunds not being processed or received within expected timeframes.

What people talk about most

Refund

Reviewers mention ambiguous feedback about refunds. Many customers appreciate the quick and easy refund... See more

Return policy

Users describe negative interactions with the return policy. Many consumers report that while returns are... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some consumers found the process very easy and... See more

Payment

Customers consistently express dissatisfaction with payment processes. Reviewers report issues such as money... See more

Based on these reviews

Rated 2 out of 5 stars

I found it very confusing. It refused to take my license and number twice even though both times I had entered it correctly. Had to go and use my Medicare card. Eventually I thought it was all a bit c... See more

Rated 4 out of 5 stars

Hi Seafolly Team, Thank you for the quick and smooth refund process. Just brief feedback on the product: the underwire is not a full cup shape and only sits underneath the bust, so it doesn’t provi... See more

Rated 1 out of 5 stars

Accidentally clicked carbon offset button and no way to go back so I had to pay it once I pressed it. I was in a hurry, distracted by children and didn’t see then inconspicuous/ minuscule button in th... See more

Rated 1 out of 5 stars

While it states that it is free to return there’s no mention of insurance cost, it is automatic deduct without my authorisation. If I would know there is any charge on return, I would drop it in th... See more

Company details

  1. Alternative Financial Service

Written by the company

Receive your refund in real-time as you decide to make a return. Refundid lets you shop online with confidence, guaranteeing an instant and effortless returns process. With Refundid, your refund is in your pocket before you've even sent back your order! Never worry about your refund again when Refundid is an option.

Contact info

2.8

Average

TrustScore 3 out of 5

442 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Instant refund

Instant refund, super easy forms to fill out. so easy to print out the return slip and tape it to your package, then drop at your local post office. So fool proof, I love using Refundid

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Fast refund, very easy process!

Jane Thomson/City Beach Refund

I returned a bag from city beach via Refundid and it was the most simple, fast and carefree experience getting a refund ever!
Highly recommend this service.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Super easy to use

Super easy to use, great new way to return and not constantly waiting around for merchant to process refund

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Refundid is genius

Refundid is genius. Makes a big difference getting an instant refund (which I did for shopping at Dissh) versus having to wait two weeks or more for other brands. Also makes the returns process so simple. Some companies have a really clunky returns process that will deter some people who can’t be bothered to go through all the steps. I wish more brands used refundid and hopefully they will soon. Stefani lanteri

28 February 2023
Unprompted review
Rated 5 out of 5 stars

I used refunded when I shopped with…

I used refunded when I shopped with showpo and my experience was great! My refund came through immediately and I was able to take my time posting my package back at my earliest convenience. Very happy with this service that refundid offers.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

10/10 Would Recommend

Refundid did exactly what it said it would. Immediate transfer back into my account, no more waiting 5-10 days for a return from the retailer. Another reason to shop at DISSH.
Taylor Aiken

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Quick and Easy

Purchased the wrong pair of shoes from City Beach. The Refundid experience was extremely easy to process. I had access to funds very quickly.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Return to Showpo

Used Refundid for a return of an outfit to Showpo - process was very easy. Will use again. Kelsey Bovell

15 February 2023
Unprompted review

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