RefNow logo
Visit website

RefNow Reviews 3,141

•
TrustScore 4.5 out of 5

4.6

Recruitment Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the website easy to navigate and the service straightforward. Many appreciate the quick and efficient booking process, noting the clear and concise questions and the helpful prompts that guide them through. The staff is also frequently highlighted for their friendliness and guidance. However, some customers also noted a few issues, such as the inability to edit entries after submission or the lack of a "not applicable" option for certain questions. A few people mentioned that the review process at the end seemed mandatory, and some found the request for personal information concerning regarding privacy and data handling.

What people talk about most

User experience

People report positive experiences with user experience. Many reviewers found the process easy to use, simple... See more

Website

Reviewers mention positive feedback about the website, highlighting its simple interface, ease of navigation,... See more

Service

Customers had positive experiences with service, describing it as fast, effective, and efficient. Many... See more

Staff

Consumers find staff to be positive. Many reviewers praise the professionalism and prompt responses from the... See more

Booking process

Clients share positive opinions on the booking process, with many describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The question are very straight forward and is no complicated to fill all the boxes. There's an option to add more references in case you want or need. I would definitely recommend it.

Rated 5 out of 5 stars

It was easy to follow and very quick process . It was not a daunting process and l kept receiving prompts to say that l had an outstanding task which was really helpful .

Rated 5 out of 5 stars

The reference questions were clear and concise, not too wordy or taxing. A delight to be able to complete this reference speedily with room to add a personal reflection.

Rated 5 out of 5 stars

Nice and easy to use. I sometimes have difficulty using online platforms to sort out applications etc but I had no issues with this one

Company details

  1. Recruitment Service
  2. Software Company

Written by the company

RefNow allows companies to make smarter, more informed recruitment decisions by using online employment reference reports. We are setting the standard for Employment References across the world.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Straightforward

Easy to use, straightforward, lots of dropdown options to make it easier and quicker to complete references.

17 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look