One of the most important aspects of running a company is the ability to troubleshoot and rectify problems - to address your customers' issues quickly and with a high degree of expertise. Mining r... See more
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I've purchased three miners from Refined Capital and I really appreciated the personal approach to customer service they provide. Any questions or concerns I had were quickly and professionally answer... See more
Bought the ICERIVER AL3 from this company. Being able to use PayPal USD and not crypto made things easier. The product came fairly quickly despite DHL not having my address in thier GPS but that's no... See more
I have placed 2 different orders and both came with no issues. I received prompt communication on every step of the order. 1 order actually was for late February yet I received it 3rd week of January.... See more
Company details
Written by the company
Refined Capital Inc. had humble beginnings, starting in one of the founder's garage in Charleston, SC. Driven by a passion for cryptocurrency and a vision for empowering individuals in the world of mining, the founders embarked on a journey to create a company that would revolutionize the industry. From those early days tinkering with mining rigs, refining strategies, and pushing boundaries, Refined Capital Inc. emerged as a beacon of innovation and expertise. Through dedication, hard work, and a relentless pursuit of excellence, the company has grown from its garage-based operations to become a trusted leader in the crypto mining community. Today, Refined Capital Inc. continues to embody its entrepreneurial spirit, offering top-notch mining solutions and unparalleled support to miners worldwide. Today, we proudly operate over 400 mining machines on our expansive 3-acre property. It's a testament to our commitment to excellence and our ability to rapidly scale. With state-of-the-art facilities and a team of skilled professionals, we have become industry leaders in the crypto mining space. Buoyed by our continued success, we are embarking on an exciting new phase of expansion. We are not only opening a second location, but also taking on multiple other projects to broaden our reach and impact in this and other industries. With our unwavering focus on innovation and our customer-centric approach, we are poised to make significant contributions to the ever-evolving world of cryptocurrency mining.
Contact info
4841 W Jonathon Road, 84003, HIGHLAND, United States
- +1(385) 265-9399
- admin@refined-capital.com
- refined-capital.com
Hasn’t replied to negative reviews
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Very knowledgeable about technical…
Very knowledgeable about technical matters. Helped resolved my issues very quickly.
Excellent customer service.
Customer service was on point and they…
Customer service was on point and they kept me updated about my Miner. Will be buying from again. Overall, as a first time ASIC buyer, I was very impressed.
Refined Capital manages my machines…
Refined Capital manages my machines very professionally, and are quick to answer any questions that I have. They are willing to teach me anything that I want to learn, and work all hours of the day and night to keep my machines running. I would strongly recommend them.
Vi is great to work with
I feel robbed by you guy
I feel robbed by you guys and Michael was a good help until he started leaving me on read because he knows whats going on. I bought the ALEO AE1 lite with you guys and i cant recieved it because after paying you 3k, DHL is asking me to pay 2.287$ for import export in which i do not have. I have bought about 6 machines with you guys and never had this problem before. If i knew i would have to pay a fee that high to recieve the machine i wouldnt had bought it. I want a refound.
Great communication and attention to order
They communicated very well and worked with me to understand my order, potential savings, and shipping needs.
Nothing but positive experiences with…
Nothing but positive experiences with Refined Capital. Great communication. Fast shipping. Not a single complaint!
Great customer service and support!
Great customer service and support. They offer advice for home mining and hosting if you cant host your own miners. Great company. USA!
Very trust worthy and bought two miners…
Very trust worthy and bought two miners already from them! Shipped to New York very fast!
Easy payment and delivery
Have ordered several times from them in last 3 months. Can use credit card or debit card and always fast processing and delivery.
Great group of people to work with!!
Great group of people to work with. Great customer support, fast shipping. Repeat customer, this is my 2nd miner I buy from Michael and his team!!
Excellent company with wonderful…
Excellent company with wonderful customer service. They were very helpful, especially Michael.
Trustworthy
With all the bait and switch companies from China, it is reassuring how Refined Capital applies a layer of honesty on top of buying miners. They are straightforward with their current prices, which I greatly appreciate. They also accept other forms of payment such as credit cards and PayPal, which provides purchase protection instead of requiring only payments in crypto, which provides no protection at all. The customer service I received is unmatched. Michael and Vi answered so many questions I had as a first time miner. I would do business with Refined Capital again in the future. I encourage everyone to do your own research and watch out for scams.
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