I have been ordering from Refill Station for at least 4 years now and always received my order within 2 days. My last order was severely delayed, not through any fault of their own, but due to the G... See more
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See what reviewers are saying
Exactly the same experience as the review placed by Munire Ahmed. I placed an order on the 8th of May and I still haven’t received it. They replied to my first email on the 14th of May saying the ord... See more
Ordered Thursday received Friday … so so fast . Only problem they too often run out of double mint gum. however great big thank you to CALUM WHO SORTED OUT A GREAT ORDER FOR ME, HE WAS SO HELPFUL AND... See more
Refillstation are great for liquids and coils too. My main reason for using them was for the Mayan CBD vape oils but unfortunately they have stopped suppling them. I wish they would continue to do so.... See more
Company details
Written by the company
Over 150 flavours available to try in store.
Contact info
88 Union Street, G1 3QW, Glasgow, United Kingdom
- 0141 243 2528
- help@refillstaton.online
- refillstation.online
Breach of guidelines
Good customer service and moderate…
Good customer service and moderate price.. would always come back here
Helpful and inexpensive
My visit to this store today was a nice experience. The staff were most helpful. I asked them to show me simple vapes for an elderly person. I came away satisfied with my purchases.
Very happy with customers service
Amazing customers service. Stuff have fantastic knowledge about products. Definitelly recommended. Done very successful shopping, more then happy.
I got an excellent customer service…
I got an excellent customer service From Emma When I came into shop to buy my 1st Vape. She advised on what to get and allowed me try out a few before I finally purchased.
Keep it up.
Fast service
Web site easy to navigate
Web site easy to navigate, delivery great always arrives on given date
Breaching trustpilot rules false rating
And also u seem to be breaching the terms of trust pilot menipulating the reviews to look betterbthan the are says it all absolute joke
Same to be making a lot of excuses I'm…
Same to be making a lot of excuses I'm not the only unhappy customer and as I told ur store manager my battery were bought in your store with my previous drag e cig no problem takin people's money just have a problem giving back when things don't work will never be back and will advice family and friends the same thanks for ur unhelpfulness
Terrible Customer Service, Faulty Product ( only purchased on 10 April 2023) 3 times this week been into the Shop. I have had to resort to contacting Trading Standards
Terrible Customer Service and have had to resort to involving Trading Standards
Well laid out site
Well laid out site. Easy to use. Quick delivery. Would recommend to friends.
Transparent information on website
Transparent information on website, extremely quick delivery
Liquids taste more like cleaning fluid
Staff were friendly, and seemed like a good deal with 4 bottles for £10. They are unusable, hardly any fruit taste and tastes mostly like household cleaner. I was sick after using one of the flavours. I guess it's my bad for not trying before I buy, but I'll probably have to bin the lot as they are totally unusable.
On another note the store has been great, regularly use them for disposables. Just a shame the liquids taste nothing like them!

Reply from Refill Station
This company is fantastic I order…
This company is fantastic I order online and with in couple days my order arrives. Also anytime you email them they do all they can to resolve any issues.
Ordered because I couldn't manage to…
Ordered because I couldn't manage to get out and website said next day delivery if ordered within next few hours. Arrived a week later.

Reply from Refill Station
no problems with refill station,,in…
no problems with refill station,,in saying that I have had a few tubes of e-juice awkward to open and with the spout stuck inside the cap of the tube and its a job trying to get the spout out of the cap and fixed back onto the tube,
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