REEVA Reviews 83

Great product, and even better customer service

After trying 3 other brands of Roof sunshade for my Tesla Y Juniper, and returning them because of poor quality and fit, finally I found REEVAA sunshade, and compared it to 4 other brands, REEVAA with their 6 layers of material they came ahead, but couldn’t order it from Amazon because they only gave discount to Prime members only. So I contacted REEVAA directly and they gladly accommodate the purchase with a discount code. during this time, I was supported by their customer service person named "Evelyn" what a great person, helpful, patient, and accommodating, responding to all of my question, and guiding me thru the purchase as well as installation process. we exchanged about 10 Text and every time she patiently answered and helped me. I am so impressed by them, if I could I would give them 10 stars *********

Currently waiting on an order for more than a month. Terrible customer support and logistics. That was for sure my first and last order from them

Reeva makes excellent gym gear but its logistics / customer support is atrocious. I've ordered with them three times and they have been consistently delayed. When I have tried to reach out to get an idea of when I might expect to receive my order I get no response while they simultaneously bombard me with spam emails. I am also currently waiting on an order which appears to be going to the completely wrong address.

Ordered a lifting belt mid January using the fitting guide. Belt was way bigger than advertised. Requested a change from XL to L and got that granted. After sending over the belt, and it arriving at their depot, it has now been almost a month of multiple mails and radio silence from their support.

Edit 09/03:
Support came back after noticing this review, my mails ended up in their spam folder. They proceeded with sending the belt as promised + extra goodies for the inconvenience, much appreciated!

Ordered around Christmas and a little delayed on delivery but I can't fault them for that. The product (adjustable belt and wrist straps) is exceptionally good. I don't normally leave reviews, but when I saw the negative reviews here I felt it was only right to do so. Great product.

ordered a
"Lifting Belt Buffelleer met RVS Buckle (10MM)"
it arrived without the screws & plate to assembly the buckle onto the belt.

edit: After contacting support they send out the missing items.

Thanks