Returned an item in January for either refund or credit note.Two weeks later had no acknowledgement, emailed Reef who responded that for a refund i need to return the item. Explained I had already do... See more
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Horrible experience. I bought a pair of Reef flip flops in a sport shop for my daughter during a holiday. They broke after 2 days and now that I am back home, customer service tells me to handle the i... See more
Reef European store has zero customer service. Bought two pairs of flip flops online and realised within an hour that the sizes shown online in UK were USA sizes! So I tried emailing customer services... See more
Very disappointed!! I purchased five pairs of Reef, tennis shoes. I have only worn one pair 5 Times so far, and the heel is already cracked in the back of the shoe. Very disappointed unsatisfied. Tota... See more
Company details
Information provided by various external sources
Since 1984, Reef has been encouraging people around the globe to embrace the fun, freedom and spirit of the beach while living life by one simple rule: Beach Freely. Shop REEF men's and women's sandals, beach shoes, and apparel today! Free shipping 24/7!
Contact info
Darwin Court 5935, 92008, Carlsbad, Netherlands
- reef.eu
1.4
Bad
81 reviews
Hasn’t replied to negative reviews
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Poor quality and Reef support was non-existent
I bought Reef leather thongs for $70, thinking by paying this much they would last for at least a couple of years.
They fell apart by the 3rd wear. The glue was poor quality and the leather was patchy and poorly made.
Reef basically didn't care, even after I raised the issue after owning them for only 2 months, providing pictures and proof of purchase.
Will NEVER buy Reef again!!
29 December 2018
Unprompted review
Reef is the best
6 December 2018
Unprompted review
Reef surf wear - European store - not great
Negative points
- expensive delivery cost
- returns at customer expense!
- slow customer service
- clunky website
Positive points
- customer service is friendly
- nice products
21 August 2018
Unprompted review
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