Banner for Reebelo

Reebelo Reviews 88,130

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 26,904 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being in excellent, often like-new condition, with many noting that devices exceeded their expectations in terms of quality and specifications. People are consistently satisfied with the competitive pricing, finding great value compared to new items, and appreciate the seamless ordering process. The delivery service is also highly regarded, with many consumers highlighting its speed and efficiency. However, some customers were dissatisfied with the condition of certain products upon arrival, mentioning issues like scratches, discoloration, or defects, even when paying for "excellent" condition. A few other people also felt that the delivery took longer than expected or experienced delays with shipping partners.

What people talk about most

Product

Reviewers mention positive feedback about product quality and condition. Many customers are thrilled with... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping times... See more

Quality

People report positive experiences with quality. Many customers are delighted with the condition of their... See more

Price

Customers consistently note positive experiences with price, often highlighting the affordability and value... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a 16" M1 Max as a "Premium, Elevated Battery" listing. Ran a full diagnostic on arrival: 2 battery cycles, 100% capacity, 3 power-on hours, SMART clean, zero throttling under 15-minute sustaine... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed the ease and selection available; there were zero to no glitches and everything came smoothly. Although the package did not come in its original packaging (as expected), it came with... See more

Company replied

Rated 5 out of 5 stars

When they advertise the phone is prime by all means don’t hesitate buy it. Overwhelmed how untouched and brand new my zfold7 is the only way you would know it's second hand is the box wa... See more

Company replied

Rated 5 out of 5 stars

Delivered as scheduled, received in perfect condition, better price than elsewhere. Works perfectly for ordinary users. The charger came with a long cable and the processor is 1.8 GHz instead of 1.6 a... See more

Company replied


Company details

  1. Internet Shop
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Online Marketplace

About Reebelo

Written by the company

Reebelo is a trusted, global marketplace for refurbished goods that connects you to a network of 100+ vetted sellers who renew & certify sustainable products. We guarantee 100% functional, original products that undergo 70+ quality checkpoints and are covered by up to 12 months of comprehensive warranty. For added peace of mind, we offer free returns within 30 days of your purchase.

At Reebelo, you’ll always find great deals at the best prices. We’re committed to making high-quality smartphones, laptops, tablets, smartwatches, home and kitchen appliances, and more accessible & affordable for all. Explore our selection of bestselling products from brands like Apple, Samsung, Google, Motorola, Microsoft, Lenovo, Nintendo, Dyson, and more to find unbeatable savings.

It is our mission to reduce unnecessary waste by making certified refurbished & preloved products the #1 choice. We rigorously vet every seller, their refurbishing expertise, commitment to sustainability, and their ability to fulfill orders timely. So you can select from the very best while making the smarter, more environmentally friendly choice.

Join over 500,000 smart shoppers who are upgrading to the latest tech devices and lifestyle products while reducing e-waste and enjoying fast free shipping & incredible savings of up to 70% off at Reebelo.

Why Choose Reebelo?

Written by the company

Quality excellence
Certified by Reebelo. Committed to selling thoroughly vetted & refurbished products. 100% original and expertly tested at 70+ quality checkpoints.
Sustainability for every lifestyle
Making sustainable shopping easy, rewarding, and enjoyable with deep discounts & daily deals from 100+ global sellers.
Planet & pocket friendly
Tackling climate change with mindful consumption & pocket-friendly prices.

Shop with Peace of Mind

Up to 12-month Warranty & Free Shipping

Up to 12-month Warranty & Free Shipping
Buy with confidence and enjoy your purchase to the fullest with up to 12-month warranty plans and fast, free shipping on all products.

Contact info

Promotion box for Reebelo

Refurbished Tech - Up to 70% Off Retail

Join over 500,000 smart shoppers worldwide

4.7

Excellent

TrustScore 4.5 out of 5

88K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered an iPhone 13 in excellent…

Ordered an iPhone 13 in excellent condition and was not aware that the battery life was at 80% until I got the invoice and then when I got the phone the battery health was actually at 79%. I want to return the phone but there is no way to get in contact with them. I am unable to log onto my account as it says I’m in the system but I cannot get sent any sort of password reset or codes… Nothing is showing up. It doesn’t look like there’s any other way to contact the company. Not happy at all it was a mistake buying directly through this company.

13 May 2026
Unprompted review
Reebelo logo

Reply from Reebelo

Hi Alicia,

Thank you for your feedback, and we’re very sorry to hear about your experience and the frustration caused by the login and communication issues. We understand how concerning this must be, especially when trying to resolve a device issue urgently.

We have reached out to you separately via email to assist you with the return process and next steps. Please kindly check your inbox, including your spam or junk folder, and respond with the requested information so we can proceed with your case as quickly as possible.

Please be assured that we will continue to support you until everything is fully resolved.

Thank you again for bringing this to our attention. We appreciate your patience while we work to assist you.

Your Reebelo Team

Rated 4 out of 5 stars

Fast delivery

Fast delivery, came with case and screen protecter, however the charging cable was on its own with no plug. Not a big problem though.

21 May 2026
Reebelo logo

Reply from Reebelo

Hi Jacob,

Thank you for your feedback. We’re glad to hear you were happy with the fast delivery and overall experience. Our devices are supplied with a charging cable only as part of our commitment to sustainability, helping to reduce electronic waste.

Thank you again for choosing Reebelo and for taking the time to share your experience.

Your Reebelo Team

Rated 5 out of 5 stars

Great choices of various phones and…

Great choices of various phones and more. Payment options and ability to ask question amd get quick response really impressed me. I will share this company with others. Thank you

20 May 2026
Reebelo logo

Reply from Reebelo

Thank you :)

Rated 5 out of 5 stars

All good

The iPad came quickly and in great condition.

20 May 2026
Reebelo logo

Reply from Reebelo

Thank you :)

Rated 5 out of 5 stars

Samsung S21 FE

The product, a Samsung S21 FE was in excellent shape, and seems to work well at this point, 2nd day. My only issue was with shipping, which took 9 days. Turns out that it was UPS Express-Canada Post Expedited Parcel, which is not bad in its own right, but I was not aware of who the shipper was, and it seemed to take longer than I had expected, without any updates available, till it was virtually here. Otherwise, happy with the product and price.

20 May 2026
Reebelo logo

Reply from Reebelo

Thank you :)

Rated 5 out of 5 stars

Quality merchandise

Ordered my IPad on Sunday and it was delivered on Tuesday and it’s just like new love it next on my list is a smart watch then a reconditioned lap top. Why pay new prices when you can get almost new at half the price 🥰🌼

20 May 2026
Reebelo logo

Reply from Reebelo

Thank you :)

Rated 4 out of 5 stars

battery life

battery life - It would be great when you choose a phone there was an option to buy the phone with an new/upgraded battery (if this is possible)

20 May 2026
Reebelo logo

Reply from Reebelo

Hi Hayden,

Thank you for your feedback and suggestion. We appreciate you taking the time to share ways we can improve the shopping experience.

Some devices on our platform do offer a battery upgrade option depending on stock availability from the seller. We understand how valuable this feature can be for customers looking for extended battery performance, and your feedback has been shared with our team as we continue working to expand and improve the options available on our marketplace.

Thank you again for choosing Reebelo and for sharing your thoughts with us.

Your Reebelo Team

Rated 5 out of 5 stars

Great seller

Received iPhone quickly and is as described. Reasonable prices.

20 May 2026
Reebelo logo

Reply from Reebelo

Thank you :)

Rated 4 out of 5 stars

Hi my experience was good just a couple of suggestions

Hi my experience was great transaction was seamless and quick which was great price was fare the laptop arrived and on first inspection appears to be in good condition a couple of things that I would suggest 1. I wasn’t aware that the computer would be coming in from Australia which made me nervous for two reasons it hadn’t been stated that that would be happening at least I hadn’t seen it written anywhere in the advertisement as a first time buyer I was dubious if it would arrive and then I wasn’t happy when I got a email from DHL customs stating I would be required to be paying import taxes which I wasn’t ready for being I thought I was purchasing the laptop from NZ once I begrudgingly entered into the process the taxes were cheap at $2.40 or something which was fine but the problem was I didn’t know this was coming would’ve been nice to have a heads up on this. Customers or at lest myself prefer not to have hurdles pop up in the process secondly I’m not sure if customs had opened it or what I just think the computer in the box was quite dirty finger prints and dust all over it a detailed cleaning process then getting wrapped in clean film or something would be a nice touch to your supply process other than that fairly simple pain free experience. For these reasons I will dock a star

Cheers Maree’s son (Will)

20 May 2026
Reebelo logo

Reply from Reebelo

Hi Will,

Thank you for taking the time to share your experience. We’re glad to hear that the transaction process was seamless, the pricing was fair, and that the laptop arrived in good condition overall.

We also sincerely appreciate your suggestions regarding international shipping visibility and customs communication. We understand how unexpected customs notifications and import-related steps could cause concern, especially for a first-time customer. Your feedback regarding providing clearer information upfront has been shared with our team as we continue working to improve transparency throughout the purchasing and delivery process.

We’re also sorry to hear that the laptop did not arrive as clean as expected. Your comments regarding device presentation and packaging have been shared with our team as we continue improving our quality control and preparation standards prior to dispatch.

Thank you again for choosing Reebelo and for providing thoughtful feedback to help us improve the overall customer experience.

Your Reebelo Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look