Redwoodmain Reviews 28

PLEASE READ THIS BEFORE ORDERING ANYTHING ON LINE FROM REDWOOD MAIN!
I made the mistake of ordering a garment from this disreputable company The garment came 2 sizes too large, and was made of a cheap cotton instead of the cashmere I ordered. They countered with some nonsense about sizes differ in different countries.
The product looked cheap and ridiculous, I asked to have it returned immediately, and was told it would have to be at MY EXPENSE,and they would decide if they would grant me a refund or not.
A reputable company would have taken it back, no questions asked, at THEIR EXPENSE. Redwood Main obvously is running some sort of scam.

Wish I had read the reviews prior to ordering. Horrible experience with customer service and products are poor quality. Ordered three small cashmere sweaters. They sent two medium and one large. They demanded I send them photos to prove. Then they asked me to photograph the actual shirts to prove they are not all the same size. I explained that I tried them on and they were huge. Not enough. Still waiting for them to finish their “investigation” to determine if a return is warranted. They do not allow reviews on their site for obvious reasons. Would not order from this site. Poor quality. Inconsistent sizing and piss poor customer service. Bad!

A buch of crap. Waited more than 6 weeks for three shirts with endless promises of "they are on the way" from the company. Upon arrival, I received three shirts all the wrong size and zero response from the company on why or how this happened.

Beware this company. I ordered two shirts from them in a Large size and they sent Extra Large size. Tried to call and email customer service and they totally ignore you and do not return calls or emails. If you choose to risk it beware!

Avoid this company. Their tag line is they craft products.. they craft bait and switch crap. Garments not even true to "European size", there was a strange smll, no tags to prove wrong size. And finally the return is at your cost; which would not be so bad if not in UK. Their cost to sent was approx 6.00 my cost to return 73.00 for a 44.00 shirt.....

Buyer beware: they claim to be located in Texas and merch is ready to ship. Orders ship from outside U.S., can take three weeks or more to ship. They do not send email confirmation for order or provide order number. They also do not provide shipping info unless requested. Not sure if shipping info is accurate at this point, still waiting.

They took so long to arrive that the event had passed. The tracking number they provided was fake. They kept saying they were on their way when clearly they weren’t. We’d given up hope when they finally arrived one day 8 weeks later but they were different sizes! They have no labels on any of the garments. They were supposed to be large but ranged from small to large. They just fobbed us off with stock responses every time we you tried to contact them. I’d never purchase from them again - I suggest you don’t waste your money 😔