The gentlemen who we dealt with at the desk, was wonderful. He was clear, concise and efficient, but also very friendly, with a lovely smile. The process was great too. But, the car we were upgrade... See more
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Company details
- #4 of 8 best companies in Car Rental Agency
- #11 of 13 best companies in Car Accessories Store
Written by the company
Redspot Car Rentals is Australia's fastest growing car rental company. They offer a variety of young rental vehicles to hire at airport and downtown locations across the country at fantastic prices and exceptional service.
Contact info
7 Coleman Street, NSW, Mascot, Australia
- 1300668810
- feedback@redspot.com.au
- redspot.com.au
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Redspot truly hit my red spot
Redspot truly hit my red spot! ❤️
Thank you so much for making our road trip so effortless, comfortable and truly unforgettable!
Highly recommend Redspot for their outstanding customer service, from pick up to drop off.
They are convenient located, our rental car was very comfortable, squeaky clean and very economical.
Redspot are very affordable and charge no extra hidden fees. They are very deserving of their 5 star reviews, l'd give them 10 stars if l could! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
We enjoyed the vehicle, but!
We enjoyed the vehicle very much, the process and costs were acceptable. However we were not impressed with being charged both an admin fee plus a toll road/ tunnel charge for each of the mentioned items, then there was charges OLL what ever they represent.
Staff were absolutely amazing
Staff were absolutely amazing, they were able to accommodate my ever changing needs. Couldn't recommend them enough, 10 stars really.
The staff were excellent and actually cleaned the seat of the car for me
The staff were excellent, the car was dirty inside and the system to take photos of the vehicle did not work as the internet was very poor in the Melbourne airport parking pick location.A problem known to staff but apparently ignored by managemeny
Easy to pick up and return
Easy to pick up and return. we also received a free upgrade. highly recommend.
Impossible to get customer service
I think I have called more than 20 times, and my email has not been answered in over a week. Paid a 100 dollar bond which hasn't been returned.
It’s incredible
It’s incredible ! So good experience and option for travel! The people very friendly
I want to give a good review but Rita…
I want to give a good review but Rita convinced me to prepay for fuel, reminded me a few times to not fill up, and then never put it on my contract. So I returned the car near empty and now have been charged huge extra fees. Still awaiting a resolution.
From the first phone call Teresa was…
From the first phone call Teresa was Amazing , so helpful & genuinely cared about the clients.
Super helpful and friendly staff at the…
Super helpful and friendly staff at the desk. Car was great, easy from start to finish.
Stress free process
Stress free process, got an upgrade and if you get to deal with Ethan, you’re lucky, super nice and accomodating!
Amazing
Bonnie,Lena and Adelle are so lovely and they do a great good Job
Customer Service.. Incredible!
The lady at the front counter of Proserpine airport was amazing!! We arrived to find our original car from a different organisation was not available. This woman went above and beyond to find us a car for 5 people (including our toddler) and she did it all for a far better price and car then we were originally up for! Thank you so much for saving our holiday!! Couldn't recommend higher!! I so wish I got the lady's name!!
I picked up the car in Surfers…
I picked up the car in Surfers Paradise. I was not sent the contract after I booked the day before (as promised) and although signed on the day, I did not spend 10 minutes reading the contract. The attendant then failed to submit it when I took the car.
It was on return they got me to finish the process. It appears to me the company employs tourists on a working visa. They took a long time trying to work the system out and in fact on both occasions failed, including misspelling my name. The car that I was given had been well used with a big hole in the front driver's carpet. Overall my experience was disappointing and my car, although adequate in quality was not what I expected. From my experience, this company in Surfers Paradise did not give good value for money. I strongly encourage to look elsewhere and try and include cheaper third party excess (not with the rental company) Redspot have shown zero understanding about this issue, probably fibbing about showing me the carpet before I picked it up (as I was unaware of it).
Vehicle Type: MG
This review is for Redspot in Coburg…
This review is for Redspot in Coburg and the manager that served me is Mohammed. I believe he is most honest person I have ever met in the car hire business. What an asset for Redspot. He is polite, talk straight and no nonsense kind of person. Such a rare quality in this industry.
Bad experience
So I went to the shop in Melbourne airport. First I was told I can not hire the vehicle because I had provisional drivers license. But later the lady told me she could give me the vehicle but at a higher price. I paid 758$ for 4 days!! When I booked the online the price was only 190$ for same time period including insurance.
Friendly service
Friendly service. Nothing was a bother. Able to extend car hire easily. Highly recommended
A pleasant experience
All the team members which I dealt with were friendly and efficient.
When I explained what kind of car I needed, my requirements were met quickly and the contract explained clearly.
Due to a need to extend my loan period this was handled promptly over the phone.
Finally, I needed to return the car a few days early and this was explained when I dropped the key off and my contract bottom line was reduced accordingly.
All together a simple and pleasant experience.
Smooth booking experience, pick up yet to be done
Have only booked the car with them right now. Jess was super helpful, understanding and courteous. She gave me the best deal, and made things super easy for me. Yet to pick up the car right now, after that will get to know more about their service.
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