British Red Cross Reviews 199

Donna Cabral is an amazing teacher, she was really detailed in her practical work and she also has good banter.
Really enjoyed the course.
Thanks so much!

Donna Cabral she was ecently took a first aid training course with Safety First Aid, and I couldn’t be more impressed. The instructor was knowledgeable and kept the class engaging with real-life scenarios. The hands-on practice made me feel confident in administering first aid in case of an emergency. Highly recommend this course to anyone wanting to feel prepared for any situation!”

It was a very well thought and organised course.. again as it was my second time coming here. Donna was a breath of fresh air and a pleasure to listen to and learn from.
Would higly recommend my colleagues to come and have their courses done here.

Donna Cabral was amazing! Direct, thorough & lots of humour to help with the learning process!

First Aid at work Donna Cabral 1307560 The course although only a few candidates was brilliantly delivered although we were only a small group which I preferred she made us work hard made it fun but engaging! we all took something extra away from this course and enjoyed getting our qualification

Donna the trainer was very professional, very informative and made the experience interesting

Completed 2 day First Aid at Work refresh under instructor Mr Smith. Have been doing First Aid now for over 2 decades, the instructor was one of the best I have had. He was clear, entertaining, knowledgable and put everyone at ease. Would thoroughly recommend.

Open smug condescension from senior staff ( Manager Lauren) in Southbourne Charity shop today. We pointed out a T-shirt we wanted was covered in short grey hairs on the collar which was soiled with a “tide-mark” : obviously unwashed. We asked if she could “take something off” whereupon the Manager, with a trite grimace replied “yes, a hair” before plucking one off, casually dropping it and handing the garment back. Hardly the response one should receive in the charity sector in these days of austerity. Very disappointing from the British Red Cross. Is it their policy to sell soiled garments ? If they do, mores the pity. If they shouldn’t, why didn’t the Manager apologise and duly discount the T-shirt. Lauren list the sale and two customers today. I hope she reflects on how this impacts on those she ostensibly serves …

What wonderful caring people, and its nice to talk to individuals with a Christian ethos, they work very hard and really care for their clients, my care was excellent.

Dunfermline store at duloch park
I was in store today and greeted by a big smile and friendly hello by a young man called Lewis .
The store was immaculate and cosy , it was frozen outside .
I shared my day with Lewis and he kindly listened .
What a lovely young man an asset to your team and a credit to the company

We donated everything to the Red Cross. Nearly new clothes etc very high quality coats etc from our deceased family. Advised they did not want anything from such a house clearance. We understood that if any item not fit for their shop it would be passed to another agency I.e Salvation Army, or help homeless etc. We were shocked to find out that they just throw things away to landfill. I complained direct to Red Cross stating many homeless, or people without anything would appreciate items. Surely they could give items away rather then send to landfill. I wrote to their head office. I was advised they only want high quality goods and anything else really not interested. I mentioned homeless people and need for thrift shops and they indicated this was no longer their priority. Concentrating on raising funds. They are a disgrace and people should be made aware of their policy on operating boutique shops rather than a genuine charity shop which could not only raise funds but support people from all walks of life. Will never donate again. They should be exposed for what they are.

Show me the in depth of an everyday first aid excellent training useful information and understanding the importance of everyday incidents in the workplace which will come in handy in life threatening circumstances thank you for the time and knowledge

Just been on a First Aid course in Blackpool, our trainer was Karl, what can I say, Karl was really good, explained everything in a way we could all understand. He made it enjoyable, encouraged us all to participate, and put us all at ease, best First Aid course i’ve ever done.

Thankyou majd you was amazing and made the process of hiring my mum a wheelchair so easy id give you 10 stars if I could 🙏🤝⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

DOOR TO DOOR SCAMMERS ? ? "No Cold Calling Area" clearly signed on lamp posts in our Cheltenham area. Suspect canvassers unprofessional with "Hi Yah" approach and no offer of I.D. and when told it's a no cold calling area the two young women continued door knocking regardless as scammers do. Yes, they had tabards but so do the various scammers who frequent the area. The Police were too slow off the mark to confront them and the British Red Cross H.O. absolutely hopeless when we tried to ascertain authenticity.

I was a volunteer with the Red Cross Newcastle and trained as a first aider, then an enhanced first aider, on the ambulance pathway. Turns out though that a module critical to both the enhanced and ambulance routes, medical module, was only half-taught due to expediency so didn't count for the ambulance pathway and wrecked that - but did count, weirdly, for the enhanced first aider role for which I was sent out at a premium I guess for the BRC (not that I was paid). When I complained one manager mocked me for lacking observation skills (when surely being in charge of all this he'd know better than to send out unqualified first aiders in breach of contract and insurance) and the training manager told me to join St. John's. Really nasty little enterprise.
This wasn't in 2023 BTW, it was before, but it stems from an embedded cultural problem that without doubt extends across the entire organisation. Volunteers are 10 a penny, expendable, there to be used, shouted at, and blamed.

Had Lavinia for my first aid at work, what a great 3 days I had! Course info was delivered in such a helpful way, lots of information but broken down perfectly. Would highly recommend

I went into Red Cross charity shop in Diss Norfolk today and was told no dogs allowed across the shop by a young lady from behind the till I explained she is an assistance dog and has been in before and because she’s a working dog it’s allowed she then calls the manager I’m now the centre of attention because this hasn’t been done quietly but across the shop the manageress does know the dog and did say so but I’m disgusted that this issue still is not addressed with new staff volunteer or not I have more problems in charity shops than anywhere else shortly after going into Aldi supermarket who seem to have more sense at curtesy please advise your staff of the legal requirements the dog is correctly badged and a lead slip and fully certified i will be making an official complaint through there head office

Bought a pair of M&S mens black denim jeans for £7. Looks as if they’ve never been worn

Mandy very good at her a job a very good instructor and has very good people skills