The booking system is very simple and clear. I booked on Saturday, and Monday morning I received a confirmation that the inspection was booked for that day. The report is detailed and I received a sum... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The report was very thorough. Conversation with inspector made the process worth while. Together it allowed us to make an informed decision on a vehicle 1200km’s away. Could not be happier. Would hi... See more
Having a trusted body like RedBook physically look at a car on your behalf gives you confidence in what you are buying. Information given and the follow up phone call were essential to ensure the c... See more
Definitely worth the money. Comprehensive check by the mechanic with lots of detail and pictures, and a phone call with a debrief of any potential issues explained. For what I paid for the inspection,... See more
Company details
- #3 of 3 best companies in Vehicle Inspection
- #1 of 1 best companies in Driver and Vehicle Licensing Agency
- #1 of 1 best companies in Vehicle Examination Office
Written by the company
Trusted for 15+ years, RedBook Inspect helps Australians buy, ride, and finance safer. Our pre-purchase inspections give you greater confidence when buying used cars, caravans, or motorbikes—even remotely. We contact the seller to schedule, travel to the vehicle for inspection, and deliver a detailed digital report to your inbox. Additional services include rideshare safety checks, roadworthy certificates, finance asset verifications, and more.
The RBI Promise
Refund if vehicle sells before inspection
We'll refund or transfer your booking if the vehicle sells before your scheduled pre-purchase inspection.
Contact info
449 Punt Rd, Cremorne, Victoria, 3121, Melbourne, Australia
- 1300 373 992
- redbookinspect.com.au
4.6
Excellent
3K reviews
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Prompt Service
The promptness of allocating an inspector and then receiving such a thorough report
1 May 2026
xc60
The vehicle inspection expert George was extremely meticulous. He also described many details to me on the phone. It was a very good experience!
1 May 2026
Dodged a bullet, thank you!!
RedBook provided a very comprehensive report for us and saved us buying off a really dodgy car. The inspector was also very friendly, prompt, and helpful! 5 stars!!
29 April 2026
Guy who did the inspection was great
Guy who did the inspection was great. Straightforward and no BS.
30 April 2026
Jason is a full legend
Jason is a full legend! His report was so comprehensive and he followed up with a phone call to see if I needed any clarification. He told me I could contact him whenever for future questions regarding the seller completing various jobs Jason said were essential prior to purchase. He was so friendly and professional and helped me feel confident buying a car.
1 April 2026
Jason was great.
4 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The inspector who completed our report…
The inspector who completed our report missed some pretty straightforward things.
- The tinting on the Drivers window was bubbled and you can’t see out of it so the car wouldn’t pass rego. This was not included in the report.
- On the vehicle details report the inspector selected the 2026 model of the car, which has different specifications to the 2020 model I purchased.
Pretty basic stuff that shouldn’t have been gotten wrong when you’re paying $300+
I should have just organised an inspection with a local mechanic.
The other detail in the report might have been helpful to someone who didn’t know much about cars.
29 April 2026
Reply from RedBook Inspect
Hi Matthew,
Thanks for leaving a review of our inspection service.
Would you be able to reach out to our aftersales team at aftersales@redbookinspect.com.au with what you found post inspection so we can look into this further?
Kind Regards,
The Redbook Inspect Team.
YES I PAID FOR THE BASIC INSPECTION BUT…
YES I PAID FOR THE BASIC INSPECTION BUT I THOUGHT THE REPORT WAS VERY VAGUE
21 April 2026
Reply from RedBook Inspect
Hi Rodney,
Thank you for leaving a review of our lite inspection service.
As the name and price point suggests it is our most basic entry level inspection option and therefore is much more limited in scope then our standard or ultimate offerings.
For this reason we do highly recommend all buyers to view both the sample report and the list of exclusions to ensure it is suitable for your purposes.
Kind Regards,
The Redbook Inspect Team.
My vehicle inspector was great…
My vehicle inspector was extremely helpful and thorough with the inspection and information provided. He was happy to answer any questions and was not in a rush to get off the phone when he called. Great knowledge of the car and had the answer for any questions I asked.
28 April 2026
Fast and comprehensive details shared…
Fast and comprehensive details shared by the service inspector. Information supplied was pivotal in purchasing decisions.
29 April 2026
Jason from NRMA did an excellent job…
Jason from NRMA did an excellent job with my pre-purchase car inspection. He was thorough, professional, and extremely detail-oriented, going well beyond a basic checklist. He clearly explained all findings and made sure I understood the condition of the vehicle before making a decision. His insights gave me real confidence and helped avoid potential risks. Highly recommend Jason if you want a reliable and honest inspection.
24 April 2026
Missed clear coat peeling on a very…
Missed clear coat peeling on a very large area of the car on a pre purchase report. Also missed paint bubbling. Needs to be more thorough inspections
9 April 2026
Reply from RedBook Inspect
Hi Jack,
Thanks for leaving a review of our inspection service.
Are you able to advise what you mean by Lain bubbling so we can look into this further?
Kind Regards,
The Redbook Inspect Team.
Swift results
Our first inspection was cancelled mysteriously, however the follow-up one happened on time and results came back very swiftly.
30 April 2026
Unprompted review
Report was as expected but the follow…
Report was as expected but the follow up phone call and discussion really helped with some of the ratings and therefore any decision making I needed.
24 April 2026
Awesome service …
I couldn’t recommend Redbook inspection enough! What a great service, really exceeded my expectations, I paid for the $300 package and Adam who was assigned to me went over absolutely every detail of the car, I received something like 120 pictures from hose fittings/ connections, tyre tread, beneath the vehicle, interior/ exterior, I also got a phone call from Adam upon completion of inspection as well as a full detailed report to my email! Guys are legends, would definitely use again and would happily recommend to anybody looking to purchase a new or used car
21 April 2026
Great service
24 April 2026
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