I was refunded the monthly purchase after calling a man (I wish I could remember his name) on customer service. I didn’t notice there was a checkbox for a monthly thing instead of the 7-day trial. He... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Record Finder worked pretty well for me. I hope the superior Court of San Francisco approves of the search results I found there. Sometimes I paid the $15 charges and the requests for another $15 po... See more
Company replied
The disclosures on an ongoing agreement to charge you 24.95 monthly should be made more evident, but the cancellation and the refund was swift, no questions, and Danile my assist was courteous, kind... See more
Company replied
I spoke with your associate named Lovely (sp. ?) needing help about a mistake I had made. Polite, pleasant, and professional, she resolved my issue satisfactorily and making sure I understood that... See more
Company replied
Company details
Information provided by various external sources
Access 2 billion public records online from thousands of US federal, state, city and county criminal, vital and driving public sources. People search for everyone.
Contact info
Lewis Wharf 227, 02110, Boston, United States
- recordsfinder.com
4.4
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
THANK YOU WENA
I just wanted to give a big shoutout to Wena for being so kind and helpful! She helped me cancel my subscription and made the whole process super easy and stress-free.
Wena was patient, friendly, and really went out of her way to make sure everything was taken care of. You can tell she genuinely cares about helping people — her kindness really stood out!
Thank you so much, Wena, for your wonderful service and sweet attitude. You made my day a lot better!
21 October 2025
Reply from Records Finder
Hi Joseph,
Thank you so much for sharing such a thoughtful review! We’re thrilled to hear that Wena provided you with such kind, patient, and attentive service. It’s wonderful to know she made the cancellation process smooth and stress-free for you. We’ll be sure to pass along your kind words to her — feedback like this truly brightens our team’s day. If you ever need any further assistance, we’re always here to help!
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
thank u so much for your help
7 May 2025
Reply from Records Finder
Hi Chenggeer,
Thank you for your kind words! We're so glad we could help. If you ever need further assistance, please don’t hesitate to reach out — we’re always happy to support you.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Zee,
We’re happy to hear Catherine was able to assist you promptly! If there’s anything else we can help with or if you have additional questions, please don’t hesitate to reach out — we’re always here to help.
Sincerely,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Abdallah,
Thank you for taking the time to leave a review. We truly appreciate it! We're so glad to know your interaction with our team left a positive impression. If you need assistance, we're always here to help.
Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
a very nice man
18 October 2025
Reply from Records Finder
Hello Harold,
Thank you for your kind 5-star review. We truly appreciate your thoughtful words — it's always our goal to provide a positive and respectful experience. It was a pleasure assisting you, and we hope to be of service again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Trang,
Thank you very much for your 5-star review. We sincerely appreciate your kind words and are pleased to know you found our services legitimate and of high quality. Your feedback is truly valued, and we look forward to the opportunity to serve you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Sean,
Thank you for your feedback! We’re delighted to hear that our representative provided honest and helpful service. We truly appreciate your kind words and are glad you had a positive experience with our team.
Best,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
I got the info i needed
I needed the name of the owner of a car using my old license plates and getting me tickets
16 October 2025
Reply from Records Finder
Hi Dillin,
Thank you for sharing your experience! We’re glad to hear you were able to find the information you needed. It’s great to know our service helped you resolve an issue like that. If you ever need further assistance or have additional questions, we’re always here to help.
Best,
Jen
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Aradhna,
Thank you for your kind words. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Mark,
We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Unknowingly signed up for monthly subscription
The information I obtained was useless and I was able to find all that information without this website. They also did not clearly mark on the page that you were signing up for a monthly subscription after 7 days. I never received an email telling me that I was going to be charged, even though the lady on the phone told me I did and that she was resending it. I still did not receive it, and I checked all of my Spam folders. She refused to refund me. Be careful when you use this site because you're probably going to be charged later on.
8 October 2025
Unprompted review
Reply from Records Finder
Hi Rachel,
We're sorry you were dissatisfied with the report you received and if you were not able to notice the rebill statement upon checkout. We actually provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well.
Our Terms of Service are also available at https://recordsfinder.com/terms.
I would love to look into this for you, and turn things around. However, I cannot locate an account using the name you provided in this review. Please send us an email at askrecordsfinder@ask.recordsfinder.com. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Canceling the account was fast and…
Canceling the account was fast and easy. The representative was polite, knowledgeable, and efficient.
12 October 2025
Reply from Records Finder
Dear Peggy,
Thank you for your wonderful review! We're glad to hear that the cancellation process was quick and easy, and that our representative provided polite, knowledgeable, and efficient service.
Your feedback is truly appreciated, and we're always here if you need any further assistance in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
Reply from Records Finder
Dear Ivelisse,
Thank you for your kind feedback. We're glad to hear that you found our agent pleasant and understanding — that’s exactly the experience we aim to provide.
If there’s anything we could do to make your next experience a 5-star one, we’d love to hear your suggestions. Your feedback helps us continue to improve.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Dear Kyle,
Thank you for your kind review! We're pleased to hear that you found our customer service simple and easy. Providing a smooth and efficient experience is always our goal.
If you ever need any further assistance, please don’t hesitate to reach out — we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Good and fast and well explained…
Good and fast and well explained awesome work only 4 mins tops on the call and issued was resolved
3 October 2025
Reply from Records Finder
Dear Vanessa,
Thank you so much for your wonderful review! We're delighted to hear that your issue was resolved quickly and clearly, and that our team provided the support you needed in just a few minutes.
Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
The agent was very helpfull
The agent was very helpfull! Thank You for returning my money
10 October 2025
Reply from Records Finder
Dear Robert,
Thank you for your review and for acknowledging the assistance provided by our agent. We are pleased to hear that your refund was successfully processed.
Should you have any further feedback or require additional assistance, please do not hesitate to contact us. We are always striving to improve and would welcome the opportunity to provide you with a five-star experience in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hi Joy,
Thank you for taking the time to give us a review. We're happy you're pleased with the prompt assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Concise and helpful
8 October 2025
Reply from Records Finder
Hi Jeffrey,
Thank you for taking the time to give us a review. We're happy you're pleased with the report you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Anne was very helpful and took care of…
Anne was very helpful and took care of my request.
8 October 2025
Reply from Records Finder
Hi Donnie,
We're happy you're pleased with the assistance you received from Anne. We'll ensure she reads your feedback; this will make her day. Have a great rest of the week, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
Reply from Records Finder
Hello Shyama,
Thank you for your 5-star review. We’re pleased to hear that the refund process was smooth and met your expectations. Providing a seamless experience is a priority for us. If you have any further questions or need additional assistance, please don’t hesitate to reach out — we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315
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