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Reclaimed Brick Company Reviews 

253
•
TrustScore 4.5 out of 5

4.5

Reclamation Centre
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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff for providing helpful guidance, professional advice, and wonderful service when selecting heavy building materials. People note that employees go above and beyond to ensure a smooth visit, often helping to load purchases directly into vehicles with a welcoming attitude. However, some people mentioned that certain delivered items arrived damaged, covered in tar, or looking completely different from the provided online pictures. A few consumers also experienced frustrating communication delays and difficulties when trying to secure prompt refunds or resolve issues with unsatisfactory orders.

What people talk about most

Staff

Clients share satisfaction with the staff, consistently praising their helpful, polite, and knowledgeable... See more

Product

Consumers find product to be positive, expressing great satisfaction with the wide selection of stone,... See more

Service

Users describe positive interactions with service, highlighting helpful advice, product guidance, and... See more

Quality

Reviewers express mixed feelings about product quality, showing a high level of disagreement. Many consumers... See more

Customer service

Customers had ambiguous experiences with customer_service. Many reviewers praised helpful staff members for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Brendon, the poor bloke spend a good half an hour climbing over stone to get me the coping stones that would match my neighbours. He also pointed out that although there were 3 pal... See more

Rated 5 out of 5 stars

I’ve just come back home from visiting Reclaimed Brick company. I’m really pleased with my whiskey barrel and reclaimed planter! Brendan one of the staff members was fantastic. He was really helpful,... See more

Rated 5 out of 5 stars

Second time here and we couldn't be happier. Every time we encounter friendly staff here , ready to help and advise. We got sorted both times quick and easy. Very pleased and happy with our purch... See more

Rated 5 out of 5 stars

I’ve had stone from this company in the past to build garden walls and have always been pleased with the quality of the stone, the price and the helpful, positive attitude from the staff. A couple of... See more

Company details

  1. Reclamation Centre
  2. Building Materials Supplier
  3. Demolition Contractor

Written by the company

Welcome to Reclaimed Brick Company—a family-run reclamation yard in the heart of Sheffield that supplies a board range of new and used building materials, and best known for its huge stock of premium reclaimed bricks. We are a team of industry experts and treasure hunters who scour the UK to find, salvage, and repurpose distinctive building materials, including reclaimed bricks, stone, timber, roof tiles, welsh slate and granite cobbles. We source our materials from a wide variety of locations, from demolition projects of derelict farm houses to large commercial developments. After going through a systematic salvage and cleaning process, we make these unique materials available to our customers – who use them to create unique aged look, match existing surroundings and limit their projects environmental footprint. While reclamation is at the centre of our business, we also have the in-house equipment and knowledge to offer safe and effective demolition services, brick matching and nationwide delivery. We have a two-acre yard brimming with reclaimed materials that we welcome you to visit, or you can browse our offerings online from the comfort of your own home. For those shopping remotely, we offer a complimentary brick matching service to ensure you choose the right materials for your project. Once you find your perfect match, we deliver the materials straight to your project via our fleet of HIAB and Tail-Lift assisted trucks anywhere in mainland UK. Questions? Don’t hesitate to reach out! We look forward to helping you build something that is truly one-of-a-kind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

253 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(253)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Expert skills

Very pleased with the collection service from this company especially the ability of Brendan to safely load a lot of setts in a difficult space without driving on our newly laid drive! Thanks Brendan

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Fast efficient service and delivery

A great company, very fast and efficient service. Brendan the delivery guy was brilliant. Really friendly, helpful, careful and considerate to ensure no problems or inconvenience with placement and storage of the materials. He just topped the total experience.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Delivery of large Victorian…

Purchased 13 feet of large Victorian kerbstones from the Reclaimed Brick Company which was delivered, on the day I requested. I left a rough sketch of what I needed and they picked 5 lovely pieces of stones that are just perfect for my small job. Delivery was quick and efficient; and Brendan overcame a number of obstacles, including a car, to place the pallet exactly where I needed to be. Will be visiting again for sure!

21 February 2024
Unprompted review
Rated 4 out of 5 stars

The selection of stone is great

The selection of stone is great, there wasn't any flexibility on price but the delivery driver Brendan was excellent and made light work of a tricky delivery in adverse weather. His communication was excellent 5*.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Great reclamation yard

Our 3rd delivery of bricks arrived yesterday. Luke is always very knowledgeable and helpful. Amazing reclamation yard and service topped off with a smooth and friendly delivery by Brendan - thanks ⭐️

4 February 2024
Unprompted review
Rated 5 out of 5 stars

Reclaimed Bricks

Called in today for some reclaimed bricks. Bredon showed me around the yard, all the different colour options for what I wanted. Massive choice of bricks.

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Great service excellent for stone .

Great service excellent stone as really happy with the product great prices will be using them again.
Brandon the driver very helpful very professional phones me up first before delivering to see where I'd want the stone.
Very polite great driver.

Kind regards Richard Ferris fez

17 January 2024
Unprompted review

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