These absolute crooks should be avoided at all costs. Read all the negative reviews and see that several people are talking about legal action against them for their fraudulent and misleading... See more
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See what reviewers are saying
Goes without saying that you could do it yourself - but really, who does? Really happy with the help I’ve received and a little extra in my pocket with nothing other than a simple application. Cheers.... See more
I had an outstanding experience with this service! The communication was prompt and clear, making the whole process smooth. The team provided invaluable advice that truly made a difference. I highly r... See more
Do not use this company! Few years ago I signed up for tax refund. Never received a penny. This year I decided to complete self assessment and received the refund in January. In April I have re... See more
Company details
Information provided by various external sources
Overpaid tax on financial mis-selling compensation? Claim your rebate from HM Revenue & Customs through the Rebate Gateway.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- 0333 444 1054
- overpayment@rebategateway.org
- rebategateway.org
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These absolute crooks should be avoided…
These absolute crooks should be avoided at all costs.
Read all the negative reviews and see that several people are talking about legal action against them for their fraudulent and misleading practices
The good reviews do not seem to hold much information and are posted in short batches in quick succession so I do not believe they are genuine when there are so many people who have had really negative experiences.
The person is charge is rude and obnoxious and if it was a genuine company it would not feel the need to try and hide behind two veils of incorporation with limited companies when they are both owned by the same person.
Absolute bandit
Do not use this company
Do not use this company!
Few years ago I signed up for tax refund. Never received a penny.
This year I decided to complete self assessment and received the refund in January. In April I have received an email from debt collectors that I own gateway £600! I challenged it, requested for proof that they have provided me with service and they ignored it and replied very abruptly and passed my case to bailiffs. I am on maternity leave, with extremely low income and have to pay for service that I never received or authorised them to complete an assessment for 2025!
Saw them on facebook and was a bit…
Saw them on facebook and was a bit sceptical but it's completely legit. Really quick turnaround and the customer service team were great.
£362 back for uniform washing and WFH…
£362 back for uniform washing and WFH expenses. Not life changing but it's money I'd have never got otherwise. Good service all round.
Kicking myself we didn't do this…
Kicking myself we didn't do this sooner! Got 4 years backdated and the whole process was really simple. Team kept me updated the whole way through.
Really straightforward process
Really straightforward process. Got more back than I expected and the money came through in about 3 weeks.
I would give this company a wide birth…
I would give this company a wide birth and stay well clear they use your marriage allowance to raise the rebate for you and to pocket the commission that they have not earned themselves. And further down the line HMRC chase you up for the difference in unpaid tax a total farce. Disgusting company and I honestly don't believe hmrc allow them to work on there behalf shame I can't give a - *
Do not use!
What a terrible company!
Been waiting months for my money to come through £181 owed from HMRC. After they had taken their fee I was left with £54 and the odd pence.
Emailed a lot of times with hardly no response, only had about 3/4 responses from them. Rest were just ignored.
Can’t even ring to speak to someone it’s automated line for any option you press.
I’m sure if i owed them money it wouldn’t have gone the way my experience did. They would have been straight on at me!
HMRC even said these sort of companies are not really great and it’s better to do tax rebates yourself by phoning HMRC up.
I will never go with these ever again, really thought they were a really good company as they had a real website, email addresses and contact numbers. Wish I read the reviews on here first!
Wish I could have gave 0 stars. Terrible company! I’m glad my experience is over and done with!
I got an letter message this morning…
I got an letter message this morning asking me if I am married. As soon as, I did the quick free check I was asked to do, I got a message that my details are already taken, I will hear from them. I thank Mr Martin Lewis for sending me to do a marriage Taxrefund check. Thank you very much Sir.
Got a letter from them through the post…
Got a letter from them through the post to check if i could claim. turns out i can and have got a rebate for marriage allowance. would recommend checking it costs nothing but 5 minutes.
Rebate received of £1200 for a marriage…
Rebate received of £1200 for a marriage allowance claim i didn't even know existed to be able to make a claim. really great thank you.
would
awful company i didn’t hear from them in a few years hopefully they have now taken me off their books i took them off hmrc and they said would not hear from them again but then i all of sudden owe them money from tax rebate that they did not deal with its disgusting
I recently received my pension rebate…
I recently received my pension rebate through Gorilla Tax Rebate. From start to finish, the process was smooth, professional and completely hassle free.
If I could give zero I would
If I could give zero I would. I’m owed money that they say is ready to give. Gave my bank details numerous times, emailed more times than I dare to imagine, I’ve received nothing, not even an email. I’m now starting legal proceedings against the company, using all my previous emails as evidence for a very strong case!! Awful company, awful customer service. Shocking!
I'm always a little dubious about these…
I'm always a little dubious about these kind of things but I have to say the entire process was very refreshing. I have received my rebate and will be letting other friends to know to check of they can claim.
I was sceptical that i was due anything…
I was sceptical that i was due anything but I thought id go for it and within a month I have received over £1000. Im really grateful
I had no idea that I was due a rebate…
I had no idea that I was due a rebate and everything was handled with minimum effort by me. It's a shame that HMRC need to be contacted to get the money they have overtaxed you and given I've been on PAYE all my working life I'm sure there will be many other people that are owed money. Funny how HMRC are quick to take your money but not so efficient at making sure you're not overpaying.
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