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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the opportunity to discover new products, often at little to no cost, and find the overall process of obtaining rebates straightforward and smooth. They often receive good quality items and are satisfied with the products offered. Some also highlight the reliability of receiving refunds, whether by direct deposit or check, even if it takes some time. However, a significant number of people have experienced issues with payments, reporting that rebates were delayed, incorrect, or never received, with some missing hundreds of dollars. There are also frequent complaints about unresponsiveness from customer support, with many emails and tickets going unanswered. Some customers also received wrong or broken products, and the website's functionality and organization have been a point of concern for others.

What people talk about most

Refund

Clients share ambiguous opinions on refund, with many reviewers expressing significant dissatisfaction and... See more

Product

Customers had positive experiences with products, often receiving great items at super discounts or even for... See more

Website

People report ambiguous experiences with the website, with some customers expressing satisfaction and... See more

Payment

Users describe negative interactions with payment, with many reporting that they are owed money that was... See more

Response time

Consumers consistently express frustration with the lack of response from customer service, with many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

It started out as a decent rebate site although the processing time is 2X as long as listed on the website. Recently they updated the site and there are issues. Some items are available directly fro... See more

Rated 2 out of 5 stars

I used to have a decent experience with Rebaid until late 2025. Payments did not match up with the withdrawals listed on the site. There is no way to request payment data and the site is horribly diso... See more

Rated 5 out of 5 stars

I’ve been using Rebaid for a few weeks now, and I’m honestly impressed with how easy and legit the platform is. I was skeptical at first (like most people would be), but I’ve already received severa... See more

Rated 5 out of 5 stars

I have had positive experiences with Rebaid. It’s a reliable and trusted platform that has helped me save a lot of money. The refund process does take a little while—about 15 days for the check to rea... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Rebaid.com connects shoppers with online brands offering deep discounts on their products as rebate discounts. Shoppers can find deals with up to a 100% rebate on all types of products, from home and kitchen, sporting goods, baby care, tools and home improvement and much more!


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I like Rebaid

I like Rebaid, because I enjoy seeing the products they have to offer, many of which are free. Rebaid is easy to use and payouts are sent quite rapidly. A very good all around.

2 December 2024
Rated 5 out of 5 stars

Great site

The system works well, rebates come timely. I like it that there is a direct link to products if you can't find them.

2 December 2024
Rated 1 out of 5 stars

Horrible website and company

Horrible website and company , they scam you by lying and saying they mailed checks out to you only for you never to receive your money. Then I ordered merchandise from a seller, I was given the wrong merchandise, contacted customer service about the issue and they didn't even care. Don't waste your time. It's ok, I have new legit site that's way better than this one higher referral bonuses plus more!

21 October 2024
Rated 5 out of 5 stars

Have been legitimate so far

Have been with this company for a few years, they have paid me without fail for that time, which is now over 10k over the years. With any company, I wouldn't tie up a ton of money, get paid out regularly because even billion dollar companies can fail.

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Not getting paid or help thats helpful.. Dont expect a check back

Did exactly what I was suppose to do, never got paid back. Waited the time it said and wouldn't work so contacted them and get told a total dif time limit thats way further out then what it said at signing up, wait that time and try again but still recieved nothing and couldn't get proper help so had to take the loss because i was done dealing with it.

14 February 2024
Rated 1 out of 5 stars

Customer support is non existent

Customer support is non existent. I have a campaign that is paused by admin for no obvious reason, contacted their customer support without an answer for 3 days. Please stay away from this company!

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Great website and deals

Great website and deals. Would be a bit more helpful if before you redeem a deal it’s posted with bold font if you can or can use subside and save or coupons

19 August 2024
Rated 5 out of 5 stars

Overall A Great Service for Buyers and Sellers

Rebaid has been great for saving money and trying new products risk-free. I especially love the abundance of pet-related items as it gives my precious doggy a variety of new snacks to try. I have several things I've purchased repeatedly now because of Rebaid so it seems good for sellers too. The only issues I have had were with checks I've received having trouble scanning for mobile deposits. That's okay and may be an issue on my end. Thanks, Rebaid!

22 July 2024
Rated 5 out of 5 stars

Great cite

Rebaid is quick and easy to use. I had an issue once with not receiving my check (I think it was lost in the mail), and their customer service resolved the issue quickly and without any hassle.

8 July 2024
Rated 1 out of 5 stars

You won’t get a refund

Support guy Scott W might be the worst customer service agent I have ever had to deal with. It has been nearly 2 months since I was owed 80+ dollars and they continue to not send me out a check. Claiming they did not I never received it. Good ol Scott here encouraged me to leave a review so I am. I hope people see this and stay away. This company is a scam and they will not pay you back.

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Legit

I was skeptical at first and only ordered one product. I then received my check and now I I get my dog food for free and their vitamins for free. Can’t beat that!

3 June 2024
Rated 1 out of 5 stars

I mistakenly submitted wrong order…

I mistakenly submitted wrong order number can't contact seller to let him know it's just difficult to contact anyone on this site I lost my rebate because of that and can't even return the order because return window is closed by the time they let me know that the order number i submitted is incorrect. This is frustrating

24 June 2024
Rated 1 out of 5 stars

Didn’t receive the correct amount on my rebate check.

I received my first rebate check in the mail for a lesser amount than expected. I reached out via the zendesk on the website and haven’t received any response back. Very frustrated and upset. Lost trust in this site. The only way to contact them is by submitting a ticket, which I also don’t like because you can’t keep track of it like in an email box. You don’t even get a confirmation email or receipt of request, so there’s no way to know it went through.

24 June 2024
Rated 4 out of 5 stars

I love rebaid

I love getting on Rebaid and seeing all the great deals on things. Trying new products is very fun and I enjoy the website. The only recommendation is when it says the item will be available at 11am cst for example. I get on at 11 and it's still not available CST time.

17 June 2024

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